Shalbourne Hotels

"We have stayed at the Orida in Maidstone on many occasions and were expecting this hotel to be of equal quality. We were delighted that the hotel was clean. Well run and equally as welcoming as the other. We enjoyed the pool, and the breakfast was adequate although we arrived towards the end of breakfast time so there was not much left but the continental was still very good."

"I've had the same room twice now. There is terrible black mould in the bathroom that has gotten worse in the two weeks between visits. Rest of the hotel and staff are nice interested to see what other rooms are like "

"Sadly now Holiday Inn needs to Dona proper refurb The room was ok, but is tired Needs bringing up to date Staff very helpful though "

"Amazing staff"

"The accommodation was perfectly clean and the bathroom was also . Breakfast could have been warmer but that’s the nature of this style of breakfast buffet. There was no guest parking available on arrival due to conference groups which was inconvenient for someone with a mobility issue. The rest or the stay and evening meal food was as good as usual."

"Big room. Friendly and helpful staff. Breakfast okay. Swimming pool and other facillities. Parking space. "

"Clean room, staff are lovely, breakfast very good choice. Grounds are great."

"Good hotel, cleanliness is an issue for sure. Rooms clean is not bad. Pool & changing room, very poor condition of showers, floors, pool etc Breakfast was good on weekend but weekday, low staff & cleanliness etc all dropped again "

"The rooms were nice and clean, hotel staff were polite and helpful. They have a new booking system which caused a minor delay but was only an extra couple of minutes. Noise wasn't an issue, neither was parking. The only down side was only 1 lift was working, which was an issue on Sunday morning. Would happily stay again. "