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"Large room with very comfortable bed. "

"Convenience store, open until c. 11pm, just over the road. Cracking little studio, ideal for short trips away."

"We have just had a great one nights stay here, and were fortunate to be upgraded to an executive studio with a city view. The room was very well appointed and had everything and more than we needed. All the staff we interacted with were very efficient and professional and happy to help in whatever way possible. The hotel is within a short walking distance of Waterloo train station and a close walk to the Southbank and Westminster. We thoroughly enjoyed our stay there and will be going back."

"I’ve stayed here a few times and it’s been great overall as usual. The only downside this time was that the air conditioning was quite loud and took a while to start working."

"All was good"

"Ideally located, close to Vauxhall Tube station and within walking distance to Westminster. Rooms were clean and modern, staff was pleasant."

"All good"

"Staff were extremely kind and helpful. I needed an iron and they quickly brought one to my room. Great location, walking distance to the train. Clean room, perfect for a short stay."

"Used to be a 4* hotel. It never was 4* but it was pretty good. Great breakfast and amenities in the rooms. Now that it’s been taken over by AO it has gone downhill. On Expedia it’s still advertised as 4*. There’s nothing in the room, no tea/coffee making facilities, no hair dryer, no bathmat, no nonslip mat for the over bath shower. The bedding was good quality and the mattress comfortable, but only one thin pillow provided which resulted in neck ache in the morning. Paid extra for breakfast, it was poor. The cooked breakfast consisted of cold sausages, cold hash brown and beans. Hardly a full English. The cold continental buffet was just as basic. The bar was poorly stocked and with the poor and slow service provided by an abrupt bar man. I was the only one at the bar and it still took 20minutes from starting my two drink order to sitting down to drink it. Probably my own fault for having expectations based on previous experience before it was taken over by AO who seem to be turning it into a youth hostel. I subsequently discovered that AO are AOHostels which explains a lot, but AO have it on their website as a hotel, which is definitely not a hotel anymore, it’s a youth hostel with a stylish reception. On the plus side, there’s no charge on the ferry to Canary Wharf for residents that would otherwise be £7.80 each way. "