Swinhoe Hotels

"From arrival when Sofia was super friendly and helpful to when we left nothing was too much trouble. A great place to relax with lots of places to visit nearby, lovely breakfast and main meals, quiet comfortable room and colleagues who seem determined to make your stay special. Would thoroughly recommend this hotel."

"reception forgot to place items in the room that I had requested before our arrival but it was resolved promptly"

"I was in The Tack Room, which seems to be fitted out for disabled visitors. 2 single bed, but both too firm to be comfortable for me. Quirky mixture of old and a bit newer, but had charm and character. Very quiet location. Nice breakfast, though sausages were a bit peppery."

"Nice easy location for Lindisfarne. Good menu, but seems to be the same one at each of this group of hotels. Decent sized room, with tea and biscuits supplied. Bed and pillows a little too firm for my liking, but some people may prefer them this way."

"Nice large room, and quiet, although alongside A1. Bed and pillows a little too firm for my liking, and was woken at 1 am by a very noisy group of women thumping and talking loudly down the corridor - not comfortable enough to go back k to sleep again, but the noise was not the fault of the hotel. Generally a good place to stay, nice food and a decent breakfast."

"The room was very clean,Staff where 1st class Emily and all fantastic the food was good for our length of time we were there ,we will definitely go back there if we are ever up that way"

"Accomodation & food - both high quality but overpriced. Staff inconsistent some great, others verging on rude (we felt almost an inconvenience!). Our main issue was with the hot tub. We had booked a more expensive room purely to make use of the hot tub. This was a special treat 1 night stay after cancer treatment. The hot tub was only 34 degrees- not warm enough to use all evening. So, we paid a lot extra for a hit tub we couldn't use. I complained about this during the stay, at check out, and a few weeks later when hotel asked for feedback. I was told it had been passed to management. We have never heard anything back."

"We were a bit worried considering some of the negative reviews, but we couldn’t have been happier with our stay. Lovely fresh rooms with nice bedding and towels. The bathroom was spotless with upmarket toiletries provided. Great choice for breakfast which was well cooked and generous. The staff were friendly and very helpful."

"In the middle of a major construction project. Front door was locked when we arrived."