Chesham Hotel Guide - The Elgiva Theatre hotels in Chesham, United Kingdom.

"Lovely thx!"

"We had a delayed check-in as the toilet was faulty, plumber was fixing. We received complementary drinks while waiting. We were told if he hadn't fixed it they would have cancelled our booking even though we were there, after a 100 mile journey for a family party and checked in online!! No "we will accommodate you in another hotel!" The room obviously had had had a lot dogs staying in it. My husband's socks were covered in hairs and the smell of dog was dreadful. It was a very run down room , frayed carpets, paintwork badly marked, chunks out of woodwork . The plumber left bits everywhere, we had it vaccuumed when we went out, plus the bedroom carpet, as clearly it needed it. The mini bar contents (always check the mini bar!) bore no resemblance to the list. The internal door sounded like someone was using a battering ram to gain entrance every time the outside door was used. On the plus side the shower was great, a rain shower and hand-held attachment. No shower cap provided, so take one. The view was lovely, parking okay and quiet. We were going to stop for breakfast, but frankly, we couldn't wait to check out. Evan tried hard and gave us a miniature whisky and very small bottle of white wine as an apology. Shame we drink neither, but we took them anyway. Honestly? Never again. "pet friendly" rooms, should be hard floors, excellent cleaning and maybe a better description of the hotel to say, no rooms are dog free."

"Friendly welcoming staff. Room was clean. Bedroom over the restaurant was a little noisy in the morning so if that bothers you request a quiet room elsewhere. enjoyed our one night stay"

"All fine, lovely and near Amersham Old Town, friendly staff and decent room"

"Central to a wonderful old town and an easy walk to everywhere. The rooms are a little small but the old building has charm, the breakfast was good and service was excellent."

"The property really needs some maintenance to it. Very dated all round. Champneys used to hold a high standard name as a spa hotel but over the years it’s really lost its touch. Was disappointed with the cleanliness of the spa facilities. Was in the spa for 2ish hours and not a single member of staff cleaning anything. Mainly the floors which were full of grit/hair/dirt. Edging of pool areas have algae. Really just needs a deep clean. We didn’t stay for dinner however we had breakfast which was underwhelming. We were on the last sitting of 9.15am but nothing was getting topped up despite asking. Breads were out/butter was out/yogurts out/fruit bowls out or on last scraps. The coffee was super weak - not even black it was the colour of tea. I had to ask one of the staff if this was on its last leg as it just didn’t look right. Luckily a kind server came and gave me a fresh pot of strong coffee which I’m incredibly grateful for. Whilst no real complaints of staff, I didn’t find them as welcoming as you would in a spa hotel. "

"Good breakfast "

"Didnt use bar. Had to go to another hotel for breakfast"

"So happy we chose to stay here for our vacation! Absolutely 💯 home away from home. All the thoughtful extras were thoroughly appreciated! A wonderfully homey place to relax after sightseeing. Would certainly be back and highly recommend! "