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"Not sure it’s worth the money especially as breakfast was extra"

"Had a fantastic stay for my birthday trip to London! Lovely decor and accommodations. The breakfast was wonderful! "

"Staff was great, room service was great. Management of the service at the Piano bar left much to be desired on a busy night; however outside of that experience no complaints. Excellent service, i will return."

"Booked 4 nights here. Room was clean but dark. Unfortunately, the room I had did not have proper heating nor air conditioning. Portables were brought in when i complained about the room being cold."

"Amazing. Perfect location"

"The theirs bed (not requested) was awkwardly placed I kicked it nearly every time. The Beds and duvets were too short.. and too narrow… I needed two duvets to cover my body. I am 6’ not 7’! I did not like being charged a Service Charge after ordering food in the Green Bar This is not acceptable practice. No toilets in the Lobby atea is ridiculous. In my room the AC (which was noisy) stopped working cold after the second night"

"Good location, clean room, helpful reception. I’m not a fan of having to pay a separate security deposit though - but I understand why it’s done. "

"The quality and range of the breakfast was excellent. The staff were extremely helpful and courteous at all times. Zakia particularly was lovely. She exuded genuine warmth wirh her incredible efficiency and professionalism. We have rebooked this hotel for our next trip to London"

"Took a bit of getting used to using an app to open all the doors but otherwise, it was a good stay-close to the tube and restaurants, highly recommend if you need a base while in London! "