Playa del Carmen Hotel Guide. Hotels in The Fives, Playa del Carmen, Mexico

"This resort was definitely worth the money! Food was good, many different options especially in the buffets. The rooms were clean and housekeeping did its thing every morning! The shuttle was available 24/7 which was a plus especially with a toddler. Many activities throughout the day for the kids and families. "

"The resort is gorgeous and very well maintained. The beach was not as pictured and was very disappointing. The water is shallow and more like a bay than what I was expecting. Maybe that's on me for not understanding the location, but the pictures are misleading. The vegetarian food options are very okay, but the staff was always willing to work with me. The entertainment department is a bit lacking each night as well. The most fun we had was at karaoke but that was for one hour on one night. Overall amazing place and the room was great. Customer service was top notch!"

"It was to wind so we weren’t able to snorkel and was really looking forward to it. We have stayed here a few times and really like this property! Monkey’s every day and the forest walk is great! The Mayan show, every other night is great. The evening entertainment is some of the best! Services at the restaurant and bars are pretty good you just have to remember Mexican time is slower and more relaxed. The piano singer was very good!"

"Beautiful resort. The property is very clean and well maintained. The staff are very friendly and super helpful. The food is also very good. "

"We will be repeat travelers! Great resort that is quiet or lively depending on which pool you like. Good food, great staff, and nice pools for all ages. Small beach but other amenities make up for it."

"Very nice hotel. Well located. Excellent food. "

"We had a wonderful experience here. Every member of the staff was professional, welcoming, and attentive throughout our visit, which made a lasting impression. A special thank you to our new friend Alex at the pool, who truly stood out. His exceptional service, friendly demeanor, and attention to detail made the experience even more enjoyable. It’s clear that he takes great pride in his work! Overall, the level of hospitality was outstanding, and we would gladly return in the future!"

"The resort is beautiful, and staff is AWESOME. Alberto Gonzalez at the Seaside Grill was so attentive and effcient we ate their every dinner! Valdovina (beach staff) was fast and super friendly! I was disappointed to see the lack of tipping from East coast and Canadian guests "shame" on you. Beach was filled w/ sargasso seaweed unfortunately, and we received a few calls from TIME SHARE SHARKS even though we let them know upon arrival we were NOT interested. All TSs are good for is locking you into a specific date and place each year you pay for regardless if you go. Shows need to be revamped we saw same show as 4 years ago. Overall I recommend minus the seaweed and Timeshare sharks. :)"

"The property was amazing. They do really pay attention to detail. The food was delicious very authentic. The buffet options were insane they had a lot. We opted out of the time share presentation."