Úrsulo Galván Hotels

"We’ve stayed at Delta Hotels Riviera Nayarit three times—September, October, and most recently in March during spring break. Unfortunately, this last visit was a disappointment, especially since it was our first time bringing my parents. The resort was extremely busy and felt overcrowded, with not enough staff or amenities to support the volume of guests. Service overall wasn’t as warm or attentive as we had experienced in the past. The front desk in particular came across as rude and not very attentive, which set the tone in an unfortunate way. On the other hand, the housekeeping team was amazing—kind, consistent, and one of the highlights of our stay. The food, which had been phenomenal on our previous visits, was noticeably lacking this time. The Pantry in particular was under-serviced, not very clean, and several machines were out of order. It didn’t reflect the quality we had come to expect. The property itself is beautiful, and the pools—including the kids pool—are a highlight. The taco stands were great, and the ceviche was phenomenal. That said, the resort doesn’t quite deliver a luxury experience, and small details matter. For example, the road leading to the beach club could really use some attention—it doesn’t match the overall price point or setting. This resort truly has so much potential, but it would benefit from more staffing and additional dining options beyond the buffet to better accommodate guests, especially during peak times."

"The water shut off 4 times during our 5 nights gut stay. It was very inconvenient especially with a toddler and coming back from the beach/pool. The fridge was not stocked daily and we had to remind them several times. The food was pretty decent and our favorite were the burgers near the pool. Staff were very accommodating and friendly"

"Beautiful resort, very attentive, clean"

"Was amazing everything was good Food ,people ,employees they make you every day amazing "

"The rooms were clean not a lot of options for food. The staff was rude ave very behind of services. "

"Excellent environment cant wait for the remodel!"

"Muy recomendado. El lugar es cómodo, limpio y hay diversión para toda la familia."

"Some things were excellent. There were plenty of lounge chairs, umbrellas & trees. The resort had great beach & looked beautiful. Rooms were well appointed & clean. The children's pool was very large, lots of young kids + became very crowded, noisy + quite wild, by mid afternoon the space was messy with garbage, toys + not easy to walk through, with only a narrow sidewalk to get through the resort + was very slippery. We saw several adults fall. We have 2 older teens,16, who were treated poorly. We are a family of 7 adults including our teens, but they were consistently told to leave the adult-only pool, despite being very quiet & polite and easily fit in. The only other pool option was the children's, which really was not comfortable or reasonable for our family. It was odd how this rule was enforced, when the common sense approach would have been to keep the adult pool calm, with no toys and no children. Hotel staff were not accommodating & were rude. And by the way, minors despite alternate color wristbands had no issues with obtaining alcohol anywhere on site, so that did not appear to be the issue with liquor licence etc. Not sure why the pool was such an issue for them. It was a very beautiful pool. We did see some issues with guests being over-served. Food was ok, Good variety. Resort was a bit run down overall, buffet pretty crowded some days. The a la carte options were decent glad we got into them.No place to sit in evenings even tho lounge/bar open late, no tables."

"Nuevo nayarit is an excellent location for upgraded stay and quiet. Nice hotel"