Bronx Hotel Guide - Family Friendly Hotels in Bronx, New York

"Stayed here back in November 2025, the stay itself was ok, room not huge, but had all you needed. On check in they explained they take a $300 deposit which is refundable after 21 days. The refund was never received, when I contacted them they said it was nothing to do with them and to contact my bank, which I did and it was down to the hotel to refund my refund. My daughter has since stayed at this hotel and the same thing has happened, they’ve taken $300 “refundable” deposit and it has not been returned, the hotel are now not answering emails, and we have contacted our bank who have now opened an investigation. Absolutely disgusting service, it’s stealing and customer service is non existent! My advice to anyone thinking of staying here is to go elsewhere, as this hotel is a con!"

"I stayed this past week, it was an alright hotel. "

"Clean and great location. Easy access to subway"

"Our rooms were very clean and the staff did a great job each day. "

"Stayed here for 4 night with family. The price and location were good. Near Times Square and subways. Many restaurants on the block and coffee shop across the street. Rooms were spacious for NYC. Rooms were clean but there was a musty smell in the bathrooms. Not all rooms have a fridge. Staff were pleasant and there was a sitting area off the lobby. Our rooms had no view. 2 elevators, one was very small. Overall, nice stay. "

"Room clean and air condition set at the right temperature.. staff vey helpful and courteous "

"Staff was excellent. Breakfast was overpriced at $45 per person for a breakfast buffet? Elevators for such a large hotel were very good."

"Very kind front desk staff, but all else is mediocre. Elevators need service, rooms are cramped, towels are paper thin, cracked paint, and bad water pressure. Front desk let me check in early and check out was easy, but I would be hard pressed to stay here again. "

"We had a wonderful visit at this nostalgic hotel. The staff was excellent. Fantastic location."