4 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews of Nobu Hotel Los Cabos

5 out of 5
Nobu Hotel Los Cabos
Polígono 1, Fracción D, Fraccionamiento Diamante, Cabo San Lucas, BCS

Reviews

9.2

Wonderful

Rating 10 - Excellent. 646 out of 861 reviews" "
Rating 8 - Good. 101 out of 861 reviews" "
Rating 6 - Okay. 60 out of 861 reviews" "
Rating 4 - Poor. 22 out of 861 reviews" "
Rating 2 - Terrible. 32 out of 861 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Liked: Amenities
It was a delight to stay at the Nobu Hotel. All staff pleasant and helpful. The property is astonishing and secure. Loved it!!!
Stayed 4 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 3 May 2024
Dear Mrs. Brozoski,Thank you for taking the time to write your amazing review! It was our pleasure to leave you with such a wonderful impression of Nobu Hotel Los Cabos. Our staff service is a vital component of our operation. Those professionals are key to creating an outstanding guest experience by focusing on your complete satisfaction with their attention to detail, spot-on service, and proactive attitude. Thank you for sharing with us your kind comments. We will continue to put our best effort forward and make your visit unforgettable.Until then, we place ourselves at your service for all your future requests.Kind Regards!!

10/10 Excellent

Marilu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Nobu and really feel it is an amazing property. The service & the staff were phenomenal. They truly made our stay amazing. They really go above and beyond to make your trip memorable, from loading our car with water & towels for our excursions, to preparing room service meals that were not on the menu. Nothing was a big ask and they did everything to accommodate us. The only negatives were the location and the beach situation . The location is a bit isolated and it takes about 20 minutes to get off the property. The beach is not swimmable, but the heated pools offset it. But it’s definitely a destination on its own. We will definitely return.
Stayed 6 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 30 Apr 2024
Dear Mrs. Tibana,Thank you for taking the time to share your experience regarding your stay at Nobu Hotel Los Cabos.We are grateful to read that we were able to provide you with the perfect setting to enjoy our property and the restaurants and that our exceptional staff services that went above and beyond to make your stay memorable.We place tremendous value on your satisfaction and loyalty and could not hold greater honor than in welcoming you soon again.Kind Regards from Nobu Team!

10/10 Excellent

Audrienne, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was outstanding. The room & accomodations were impeccable. The ambiance of hotel was serene, peaceful & relaxing. The dining options were ALL amazing & varied. I am planning to go back in December. The experience was pricey, expensive but definitely worth it.
Stayed 4 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 29 Apr 2024
Dear Mrs.Thank you for taking the time to share your review with us. Your opinion holds great significance, as our priority and mission revolve around creating experiences like the one you've described for our guests.Thank you for allowing Nobu Hotel Los Cabos to be a part of your vacation plans. We look forward to reading your next review shortly.Sunny Regards from Cabo!

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 29 Apr 2024
Dear Mr. Sampson,Thank you very much for sharing your review regarding your recent experience at Nobu Hotel Los Cabos.We extend a warm wishes from Cabo San Lucas. We hope to welcome you soon,Regards!

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel
Stayed 4 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 29 Apr 2024
Dear Dean CoxThank you for sharing your review with us, your opinion is very important. We are very glad to read that you had an amazing vacation at our resort Nobu Hotel Los Cabos. Nobu Team will be waiting for you with all your preferences in place for your next arrival.We hope to welcome you soon,Sunny Regards!

10/10 Excellent

Zachary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nobu Hotel Los Cabos on 29 Apr 2024
Dear Zachary Macphee,Thank you very much for sharing your review regarding your recent experience at Nobu Hotel Los Cabos.We extend a warm wishes from Cabo San Lucas. We hope to welcome you soon,Regards!

8/10 Good

Juan

Liked: Staff & service, property conditions & facilities
Hotel was clean and staff was great. Definitely a place to relax. If you’re expecting to party maybe not a good choice.
Stayed 2 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 23 Apr 2024
Dear Mr. Gonzalez,Thank you for taking the time to share your valuable feedback regarding your stay at Nobu Hotel Los Cabos. We are delighted to learn that your experience was marked by excellent and relaxing days.Your satisfaction and loyalty mean a great deal to us, and we couldn't be more honored than in anticipating your return in the near future. Your kind comments inspire us to continue putting forth our best efforts, ensuring that each visit remains truly unforgettable.We sincerely appreciate you choosing Nobu Hotel Los Cabos, and we look forward to the pleasure of hosting you again.Kind regards,

6/10 Okay

John

Travelled with partner
Liked: Amenities
The service was excellent, food choices limited and average, way, way , way over priced.
Stayed 4 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 23 Apr 2024
Dear Mr. Webb,Thank you for coming to Nobu Los Cabos and seeing for yourself the extraordinary level of service and product we offer to well-traveled guests such as yourselves. For the Nobu team, it will be great to know that you already plan on returning sometime soon. Please know we are taking notes of your suggestions as they are involved in our continuous effort to improve our services for the benefit of our guests.We at our little piece of paradise look forward to welcoming you back and providing another fabulous experience.Kind Regards!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort! Kid friendly but more of an adult hotel. Quiet. Clean. Would recommend!
Stayed 5 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 22 Apr 2024
Dear Mr. Martin,Thank you for your time sharing your comments about your recent visit to Nobu Hotel Los Cabos. We appreciate your beautiful words to describe the attention received by our staff. Don't forget that Nobu team will always be ready to serve you again, We will make sure they receive your comments. Sunny Regards from Cabo San Lucas!

6/10 Okay

Benjamin, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 22 Apr 2024
Dear Mr. Berkman,Thank you for sharing your review with us, your opinion is very important. We sincerely appreciate you choosing Nobu Hotel Los Cabos, and we look forward to the pleasure of hosting you again.Kind regards,

10/10 Excellent

Tara

Travelled with family
While on site we worked with Luis who literally handled everything for us. From dinner reservations to car transfers around town and to the airport, he was incredibly efficient, friendly and responsive. Thank you Luis!!!
Stayed 3 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 22 Apr 2024
Dear Mrs. Peyrache,Thank you for writing your valuable comment regarding your visit to Nobu hotel Los Cabos. We are honor to know you had an excellent service and a great culinary experience with your food and the staff. We are incredibly proud of our associates for their commitment to our guests' satisfaction.We look forward to seeing you back soon!Sunny regards from Cabo!

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 22 Apr 2024
Dear Mr. Wilkerson,Thank you for taking the time to share your experience regarding your stay at Nobu Hotel Los Cabos. We place tremendous value on your satisfaction and loyalty and could not hold greater honor than in welcoming you soon again.Kind Regards from Nobu Team!

10/10 Excellent

Tien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff. Very secluded resort. Makes you feel like you’re in your own world. Great if you want to get away from the noise. Amazing food and experience. ALAN is the man, the personal concierge they assign everyone
Stayed 4 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 19 Apr 2024
Dear Mr. Le,Thank you for sharing a wonderful review abour our resort Nobu Hotel Los Cabos. We strive to go above and beyond in order to help our guests truly enjoy their visit, and we're happy to know that you found that to be the case. We will be happy to pass your compliments along to our team. Thank you very much, and we look forward to your next visit!We hope to have the honor to receive you once again.Warm regards from Cabo!

2/10 Terrible

Natalie

Disliked: Staff & service
Stayed 5 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 22 Apr 2024
Dear Mrs. Zheltovski,Thank you for sharing your evaluation in regards to your recent visit to our resort. For us, our guest's impressions are very important which is why our staff put everything in their hands and provided all their efforts to follow through on your communication and your requests. Your feedback is valuable, and we are committed to continuous improvement, and your insights contribute to our ongoing efforts to enhance the overall guest experience.We hope you can provide us with a second chance to have the real Nobu Experience. Warm Regards!

10/10 Excellent

Marleny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s pretty secluded but if you want a zen and peaceful resort this is it. Pretty luxurious and I loved it.
Stayed 1 night in Apr 2024
Response from Nobu Hotel Los Cabos on 17 Apr 2024
Dear Mrs. Maldonado,Thank you for taking the time to share your valuable feedback regarding your stay at Nobu Hotel Los Cabos. We are delighted to learn that your experience was marked by excellent and relaxing days.Your satisfaction and loyalty mean a great deal to us, and we couldn't be more honored than in anticipating your return in the near future. Your kind comments inspire us to continue putting forth our best efforts, ensuring that each visit remains truly unforgettable.We sincerely appreciate you choosing Nobu Hotel Los Cabos, and we look forward to the pleasure of hosting you again.Kind regards,

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff/service was awesome. Food was overpriced
Stayed 7 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 16 Apr 2024
Dear Mr. Bishop,We are very glad to read that you had an amazing vacation at our resort and that due to our staffs attitude you were able to enjoy your stay to the fullest.We are proud that our staff provided you with excellent and professional customer service, and that you enjoyed our amenities. Regarding the high prices for food, and the inconvenience of the location to be significant drawbacks during your stay at the property. We are considered top in our industry and destination and our prices are competitive with the same caliber of resorts and restaurants. Please know we are taking a notes of your suggestions as they are involved in our continuous effort to improve our services for the benefit of our guests.We place ourselves at your service for all your future requests until then.Thank you.

10/10 Excellent

mandey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 11 Apr 2024
Dear Mrs. Murray,Thank you for taking the time to post your review regarding your recent visit to Nobu Hotel Los Cabos and joining us at our beautiful oceanfront paradise and for taking the time to share your valuable qualification.We hope to welcome you soon.Sunny Regards!

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed the moment we arrived. The property was serene, beautiful and absolutely magnificent. Lovely pools; restaurants; spa treatments. Everything Zen like and to perfection. The staff was friendly, helpful and extremely polite. We must give a special thanks to our local Ambassador, Mr. Alan Santiago. Alan was exceedingly helpful; from dinner reservations, to arranging car service; Alan saw to every detail and met every need. We were grateful to have such a knowledgeable guide. Thank you so much Alan. We will certainly return to Nobu Los Cabos again.
Stayed 4 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 11 Apr 2024
Dear Mrs. Tam,Thank you for sharing your impressions regarding your recent visit to Nobu Hotel Los Cabos. We feel very honored to read that you had a spectacular time at our resort and were able to enjoy your vacations.As a team, we owe an amount of gratitude to the circumstances that brought you to the doors of our beautiful hotel. We look forward to hosting both of you again at your earliest convenience so as Santiago and our staff can once again make an extraordinary impression on you. Sunny regards from Nobu Hotel Los Cabos.

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property for foodies as NOBU doesn't play when it comes to amazing dining options (breakfast, lunch, dinner, snacks!).
Stayed 5 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 11 Apr 2024
Dear Mrs. Angelo,Thank you very much for taking the time to share your experience regarding your recent visit to Nobu Hotel Los Cabos. We are delighted to read that we made such a magnificent impression on you with our service and products, besides you culinary experience at the restaurants.On behalf of the team, allow us to tell you that we are grateful for your visit, we remain at your service and if you give us the opportunity, we will be delighted to welcome you back on your next vacation.Kind Regards!

8/10 Good

Natasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great trip. lovely hotel but just some construction work happening during our stay which was loud
Stayed 3 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 11 Apr 2024
Dear Mrs. Advani,Thank you for taking the time to write your valuable review regarding your recent stay at Nobu Hotel Los Cabos. We are glad to hear you had a great trip overall despite the noise from the construction work. It's unfortunate when such disturbances affect the experience, but I'm pleased to know you still enjoyed your stay at the lovely hotel.It was a pleasure having you with us and we can't wait to see you back again soon! We are looking forward to welcoming you for another fabulous experience.Kind Regards

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities/staff that caters to your every need Food is exceptional
Stayed 4 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 9 Apr 2024
Dear Mr. Delorenzo,Thank you for sharing your opinion about your recent stay at our resort. We are glad to read that we enabled you an enjoyable time. TIt is wonderful to know that you were impressed with the exceptional service provided by our staff. We take pride in going above and beyond to meet our guests' needs and exceed their expectations.We look forward to welcoming you again shortly.Sunny regards from Cabo San Lucas!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is srrřt
Stayed 2 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 8 Apr 2024
Dear Mrs. Crandall,Thank you for allowing Nobu Hotel Los Cabos to be a part of your vacation plans. We look forward to reading your next review shortly.Sunny Regards from Cabo!

4/10 Poor

Samuel R

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had to wait for a room to be ready and were left sitting on a couch. The restaurants are hard to make reservations for and the limited, pricey menus were a turn off. We took taxis to Cabo and Old San Jose each day for meals and activities. The iPad in the room never worked for ordering a taxi, so we had to call down or notify the bell man. The pool and workout facility were nice, but we felt a little isolated with the location of the property.
Stayed 4 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 9 Apr 2024
Dear Mr. Beveridge,Thank you for taking the time to share your feedback regarding your recent stay at our Nobu property. We appreciate your perspective and value the opportunity to address your concerns. It sounds like you encountered some challenges during your stay, including waiting for your room, difficulty making restaurant reservations, limited menu options, and issues with the iPad in your room. We would like to assure you that your feedback has been shared with the relevant departments for further evaluation and consideration.We are dedicated to ensuring that our guests have a memorable and enjoyable experience, and your input helps us achieve this goal.Once again, thank you for choosing Nobu, and we hope to have the opportunity to welcome you back in the future, providing an enhanced and more enjoyable stay.Kind Regards!

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Nobu Hotel Los Cabos on 8 Apr 2024
Dear Mr. Ahara,Thank you for writing your valuable comment regarding your visit to Nobu hotel Los Cabos. We are incredibly proud of our associates for their commitment to our guests' satisfaction.We look forward to seeing you back soon!Sunny regards from Cabo!

2/10 Terrible

Paula

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property had no facilities besides spa and a fitness center. To get to the hotel itself from the main road is about a 15 minute drive. The food is so ridiculously expensive and it is nothing special. I paid $40 for a chicken salad and $ 60 for a regular burger. This property purposely price gouges because there is nowhere else in the area that you can eat so you really have no choice.
Stayed 3 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 8 Apr 2024
Dear Mrs. Perez,Thank you for sharing your experience regarding your stay at Nobu Hotel Los Cabos. It sounds like you found the lack of facilities, the high prices for food, and the inconvenience of the location to be significant drawbacks during your stay at the property. We are considered top in our industry and destination and our prices are competitive with the same caliber of resorts and restaurants. Please know we are taking a notes of your suggestions as they are involved in our continuous effort to improve our services for the benefit of our guests.We know you have many options in the paradise that is Cabos San Lucas and hope to have the honor of welcoming you back shortly. Warm Regards!

10/10 Excellent

LIN

Stayed 6 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 29 Apr 2024
Dear Lin Yisheng,Thank you for coming to Nobu Los Cabos. We thank you for sharing your valuable opinion with this amazing community and look forward to welcoming you back in the not-so-distant future. Until next time, we remain at your faithful service,Warm Regards!

10/10 Excellent

Brett

Stayed 4 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 23 Apr 2024
DearWe thank you again for taking the time to share your valuable opinion with this amazing community and look forward to welcoming you back in the not-so-distant future. Warm Regars!

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the cleanest hotel with amenities I have ever seen in my 61 years on this planet ..workers constantly cleaning, Everyone offering assistance whether it is at the pool, walking the grounds or at your room .. this is truly a 5 star resort . If I had to come up with a criticism, it would be the lack of commercial stores and availability of snacks, which caters more towards kids, but it’s clear they are aiming at people that are out for a luxury experience without the hustle and bustle of running around, but instead, just relaxing in style and comfort.. ….
Stayed 4 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 2 Apr 2024
Dear Mr. Kotler,Thank you for your review and for choosing to stay with us. We are delighted to hear you had such a memorable experience with us at Nobu Hotel Los Cabos. We go out of our way to ensure that every one of our guests is being provided with the personalized service and luxurious luxury experience they deserve.Thank you for your trust in all the staff and for letting us be part of your vacation. Sunny regards from Cabo!

4/10 Poor

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Disappointed with customer service. Food portions were laughable almost a joke.
Stayed 3 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 1 Apr 2024
Dear Mr. Thank you for sharing your comments in regards to your recent visit to our resort. For us, our guest's impressions are very important which is why our staff put everything in their hands and provided all their efforts to follow through on your communication and your requests. Your feedback is valuable, and I will ensure that your comments are shared with the relevant departments for consideration. We are committed to continuous improvement, and your insights contribute to our ongoing efforts to enhance the overall guest experience.Thank you one more time for your valuable opinion and we hope you can provide us with a second chance to have the real Nobu Experience. Warm Regards!

10/10 Excellent

Jack, Glencoe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is amazing. Having stayed at several vacation properties in this general tier, I can say the resort itself/facilities are basically as good as it gets. Truly phenomenal. On site restaurants were also fantastic (albeit very expensive, and make reservations!). Also pretty kid friendly for our 3 year old. That said, service level was a step below what I’d expect from a resort of this level. Nothing bad at all, the service is objectively good, but I did not experience “above and beyond” bend-over-backwards-without-you-asking service I’ve received at Ritz, Four Seasons, St. Regis, etc. resorts at a similar price point. Only other knocks against it is because of geography, it’s windy, and you can’t actually swim in the ocean, and the gym can get crowded at peak times. Overall a great resort and I would definitely go back!
Stayed 5 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 2 Apr 2024
Dear Mr. Kapaun,Thank you for coming to Nobu Los Cabos and seeing for yourself the extraordinary level of service and product we offer to well-traveled guests such as yourselves. We feel honored to have been able to provide an incredible culinary experience regarding or specialities with our Mexican flavor.Having read your remarks, it was a pleasure to learn that you enjoyed every aspect of your stay. However, we were especially gratified to learn that some of our hosts formed a part of that magical experience.Please know we are taking notes of your suggestions as they are involved in our continuous effort to improve our services for the benefit of our guests.We hope to welcome you soon.Kind Regards!

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 1 Apr 2024
Dear Mrs. WillensWe are very glad to read that you had an amazing vacation at our resort Nobu Hotel Los Cabos. Looking forward to welcoming you back soon again when back in Cabo.Sunny regards from Nobu Team.

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at Nobu Los Cabos!
Stayed 2 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 1 Apr 2024
Dear Mr. Barbir,Thank you for taking the time to share your review with us. Your opinion holds great significance, as our priority and mission revolve around creating experiences like the one you've described for our guests.We are looking forward to welcoming you in the near future.Warm regards from Cabo!

10/10 Excellent

PAUL

Stayed 3 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 16 Apr 2024
Dear Mr. Treguer,Thank you for sharing your valuable evaluation of satisfaction at Nobu Los Cabos regarding your stay.On behalf of the team, allow us to tell you that we are grateful for your visit, we remain at your service and if you give us the opportunity, we will be delighted to welcome you back on your anniversary celebration.Kind Regards!

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Housekeeping needs a lot of improvement.
Stayed 6 nights in Feb 2024
Response from Nobu Hotel Los Cabos on 26 Mar 2024
Dear Mr. Rodriguez,Thank you for taking the time to share your experience at Nobu Hotel Los Cabos. Please know we are taking notes of your suggestions as they are involved in our continuous effort to improve our services for the benefit of our guests.One more time we would like to thank you for your valuable opinion and be sure that our guest's security and comfort are a major priority.We hope to have the chance to receive you again and provide you with an amazing experience we can provide you.Regards from Cabo.

10/10 Excellent

Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful place
Stayed 4 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 22 Mar 2024
Dear Mr. Forbes,Thank you for coming to Nobu Los Cabos. We thank you for sharing your valuable opinion with this amazing community and look forward to welcoming you back in the not-so-distant future. Until next time, we remain at your faithful service,Warm Regards!

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was gorgeous and clean. Staff was amazing from the check in to the cleaning staff.
Stayed 4 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 19 Mar 2024
Dear Mrs. Ojeda,Thank you for your review and for choosing to stay with us. We are delighted to hear you had such a memorable experience with us at Nobu Hotel Los Cabos. We go out of our way to ensure that every one of our guests is being provided with the personalized service and luxurious luxury experience they deserve.Thank you for your trust in all the staff and for letting us be part of your vacation. Sunny regards from Cabo!

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible facility and very professional staff. Beautiful guest rooms. Incredible swimming pool. Overpriced and poor food.
Stayed 2 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 18 Mar 2024
Dear Mr, Sampson.Thank you for sharing your excitement and satisfaction at Nobu Los Cabos. It's great to hear that you found the facility incredible and the staff professional, along with beautiful guest rooms and an impressive swimming pool. However, I'm sorry to hear that you found the food overpriced and of poor quality. Food quality and pricing are important aspects of the overall guest experience, and your feedback will likely be valuable for both the management of the hotel and potential future guests.We hope to have the honor to receive you once again.Warm regards from Cabo!

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing atmosphere.
Stayed 5 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 13 Mar 2024
Dear Mr. Korchia, It's wonderful to hear that you enjoyed the atmosphere during your stay! A great atmosphere can truly enhance the overall experience and create lasting memories. Whether it's the stunning surroundings, the attentive service, or the sense of tranquility, a positive atmosphere can make a hotel stay truly special. Thank you for sharing your valuable opinion!Sunny Regards!

10/10 Excellent

Audra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super amazing experience!
Stayed 4 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 13 Mar 2024
Dear Mrs. Stamm,Thank you one more time for providing us your valuable opinion, we hope to welcome you in a near future.Sunny regards from Cabo!

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole campus is well maintained. It felt like being in a Japanese spa at every corner. The food was a great quality and selection. Our room had incredibly modern and relaxing lighting. The bathtub in the shower was huge! I wish they had given us a tour of explanation of the entire property because it is so big and so many options.
Stayed 4 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 11 Mar 2024
Dear Mr. Morris,Thank you for sharing your opinion about your recent stay at our resort. We are glad to read that we enabled you an enjoyable time. Thank you for reserving with us and allowing us to demonstrate our level of quality and standards. We look forward to catering to your desires on your next trip to this beautiful region.We feel honored that you had discovered a new taste for Japanese innovative new style cuisine with gourmet menus, inspired by unique flavors. Behold a paradise for the palate during your vacation.It was a pleasure having you with us and we can't wait to see you back again soon! We are looking forward to welcoming you for another fabulous experience.Warm Regards from Cabo San Lucas.

8/10 Good

Ingo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Meticulously kept and expansive property with beautiful rooms/ suites and pools. Service was excellent during the week, but literally absent on Sunday after Satuday night’s large wedding party which intelligently took place directly outside the guest room pool area until 11pm. The restaurants offer good food at elevated Cabo prices, but the fine dining experience is limited by ridiculously overpriced wine lists! Those farcical prices are truly a shame as I am used to pay up for wine pairing. The hotel is located about a 30 minute taxi ride to the restaurant area in Cabo ($45 each way). There is a lot of residential construction ongoing alongside the beach of this Diamante property.
Stayed 7 nights in Feb 2024
Response from Nobu Hotel Los Cabos on 11 Mar 2024
Dear Mr. Gefeke,Thank you for sharing your opinion regarding your recent stay at Nobu Hotel Los Cabos, It makes us feel full of joy to know we were able to transmit through our service, Your feedback is valuable, and I will ensure that your comments are shared with the relevant departments for consideration. We are committed to continuous improvement, and your insights contribute to our ongoing efforts to enhance the overall guest experience.Thank you one more time for your valuable opinion and we hope you can provide us with a second chance to have the real Nobu Experience. Warm Regards!

10/10 Excellent

Sophie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Only thing is that there’s no swimming in the beach.
Stayed 7 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 11 Mar 2024
Dear Mrs. Halaby,Thank you for sharing your review with us, your opinion is very important. Our priority and mission are to generate this type of experience in our guests, we are sure that you really enjoyed our beautiful oceanfront paradise.We look forward to seeing you back soon!Sunny regards from Cabo!

8/10 Good

darrin

Liked: Amenities
This is a beautiful property. Far away from downtown Cabo or the marina though. The restaurants are amazing, but very expensive as well.
Stayed 2 nights in Mar 2024
Response from Nobu Hotel Los Cabos on 11 Mar 2024
Dear,Thank you for sharing your opinion regarding your recent stay at Nobu Hotel Los Cabos, It makes us feel full of joy to know we were able to transmit through our service, how important are our guests to us.It sounds like you appreciated the beauty of the property and the quality of the dining options at the Nobu Hotel. However, being far from downtown Cabo or the marina might have posed some challenges in terms of accessibility to other attractions and activities in the area.Additionally, while the restaurants were excellent, the high prices may have been a consideration for your overall experience.Despite these factors, it's great to hear that you found the property beautiful. Thank you for sharing your thoughts on your stay!Sunny Regards!

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and service the best !
Stayed 3 nights in Feb 2024
Response from Nobu Hotel Los Cabos on 6 Mar 2024
Dear Thank you for this wonderful review. It is always a joy to hear of our guests’ incredible experiences. We're thrilled to hear that you found both the goods and services at Nobu Los Cabos to be exceptional! Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future for another fantastic experience. Sunny Regards from Cabos!

10/10 Excellent

Deantae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and aesthetically pleasing. Will be staying again.
Stayed 4 nights in Feb 2024
Response from Nobu Hotel Los Cabos on 6 Mar 2024
Dear Mr. Phillips,Thank you for sharing your opinion regarding your recent stay at Nobu Hotel Los Cabos. We're delighted to hear that you enjoyed your stay with us at Nobu Los Cabos and found our property clean and aesthetically pleasing. Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future! Kind Regards!

6/10 Okay

Rose

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was u happy with customer service….they weren’t accommodating with upgrades At all which was disappointing! Service at the pool was terrible noone helped us! And the fact that ubers aren’t allowed into the property is absurd and even moreso that the taxis provided are more than triple the price! I did not see it written anywhere about this rule and was very upset about this!
Stayed 3 nights in Feb 2024
Response from Nobu Hotel Los Cabos on 6 Mar 2024
DearThank you for sharing your opinion regarding your recent stay at Nobu Hotel Los Cabos. We regret to hear about your disappointing experience with our customer service and pool service during your stay at our hotel. We strive to provide exceptional service to all our guests, and it's disheartening to learn that we fell short of your expectations.Regarding upgrades, we apologize for any inconvenience caused by our inability to accommodate your request. We understand the importance of providing options to enhance our guests' experience, and we will review our procedures to see how we can improve in this area.Additionally, we apologize for the inconvenience caused by our transportation policies regarding Uber and taxi services. We understand that this impacted your experience negatively, and we will review our policies to ensure they are communicated clearly to our guests in the future.Your feedback is valuable to us, and we will use it to address the issues you encountered and improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience. Kind Regards!

10/10 Excellent

Rebeka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property & incredible service. We loved staying here! We really loved everything about Nobu. The one thing I’d have wanted to know before coming is that food & drink was truly excellent (so so good) but be prepared to pay for it (out experience was $22 for an alcoholic beverage, $300ish for dinners).
Stayed 3 nights in Feb 2024
Response from Nobu Hotel Los Cabos on 6 Mar 2024
Dear Mrs. Osborne,Thank you for coming to Nobu Los Cabos and seeing for yourself the extraordinary level of service and product we offer to well-traveled guests such as yourselves.At the same time, we understand your concerns about the overall cost of your stay. We strive to provide a luxurious experience for our guests, and we want the value of our services to align with the expectations of our patrons. Your feedback regarding pricing is valuable, and we assure you that we are consistently reviewing and refining our offerings to ensure a fair and transparent experience for all.Thank you once again for choosing our establishment. We look forward to the opportunity to host you again and provide an even more delightful experience.Best regards,

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is nice but a bit far out from the highway
Stayed 4 nights in Feb 2024
Response from Nobu Hotel Los Cabos on 6 Mar 2024
Dear Mrs. Kwan,Thank you for your special and valuable comments regarding your recent visit to our resort Nobu Hotel Los Cabos. We understand that our location might be a bit distant from the highway, and we apologize for any inconvenience this may have caused. We strive to provide a serene and secluded atmosphere for our guests to enjoy, but we also understand the importance of accessibility.We will take your feedback into consideration as we continually strive to improve our services and facilities. Thank you for your trust in all the staff and for letting us be part of your vacation. Kind Regards!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Comentario de la dirección del hotel on 29 Feb 2024
Dear Mrs. Muche,We appreciate you taking the time to share your valuable feedback about your experience at Nobu Hotel Los Cabos. Your trust in our team and allowing us to be a part of your vacation means a lot to us. Sending sunny regards from Cabo!

10/10 Excellent

Christine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would describe the Nobu property as sexy! The ambiance is romantic, especially at night with mood lighting everywhere, lit up pools and fire pits. The contrasting textures throughout the property are stunningly beautiful—cactus vs smooth cement, wood vs rock. The service all over the property was absolutely top notch. Eduardo and Arturo at the playa bar pool went above and beyond for us when we rented a large cabana. We absolutely loved our experience at Nobu and we would stay there again. The only drawback was that the food at the restaurants were very expensive.
Stayed 4 nights in Feb 2024
Response from Nobu Hotel Los Cabos on 28 Feb 2024
Dear Mrs, Joseph,Thank you for sharing your impression of the Nobu property! It's wonderful to hear that you found the ambiance romantic. It was our absolute pleasure to host you and yours. We are thrilled to know we have made this visit as remarkable as you describe it. Know that we would be proud to have you back home very soon!Thank you for your preference. Warm Regards!