Cancun South Hotel Guide - Hotels with Connecting Rooms in Cancun South, Cancun

"Spa was excellent Dragon’s restaurant had great food "

"Breakfast was very fresh"

"Room was very worn looking but decent size… the property places a cap on the AC in the rooms and it’s NOT cool enough!!! It was miserable… We were so hot the first night we thought the AC was broken and the fan didn’t work. We approached the front desk and there was nothing that they could do minus switching rooms. So we switched rooms at 3 AM. Again the AC was regulated but at least the fan in the ceiling worked. The rest of the staff were fantastic, especially the bartenders… The food was very bland and massively watered down… The beach was beautiful, but small. Unfortunately, there were only a handful of lawn chairs and even fewer umbrellas. This was the third Riu resort we have been to in Cancun and this one was by far the worst."

"waiters in restaurants where the most friendly and polite people sellers are the worst they dont let you go buy by just saying no thank you they are rude and make smart comments very annoying. Pool was closed at 6 pm every day thats early the sea water by the hotel was dark you didnt expereince the nice blue color."

"Visited May, 2026. This property is well maintained, the hotel grounds is clean, likewise, my room was clean with good amenities, I stayed in building C and had a partial sea view. The pools are well maintained and kids friendly. The staff is pleasant and helpful. Easy access to public transport and convenience stores are a couple minutes walk away. The food and drink were ample, the restaurant staff was very attentive and there was a wide variety of food, the taste was in the better side, I liked Fasano restaurant, the Italian restaurant was okay, but for me the Italian food had a little too much pepper, it was Italian with a Mexican twist, the hotel is on the beach, but the sargassum seaweed hinders the beach experience, overall I will stay here again, its good value for money and very kids friendly, its a good family spot"