Search Apart Hotels in Chepstow

"Location is convenient for both bus and train travel. Has a nice grassy area right outside the hotel. The hotel itself is fairly basic. My real problem is with the small fridge provided. It turns out that the fridge has a big hole (about 1" in diameter) on its door. The hole is due to the removal of something that was supposed to be there, perhaps a temperature adjustment knob. So it is obvious that it's not going to keep anything cold. It's very frustrating because either you don't provide a fridge, or you provide one that functions. By providing one that does not function, you make the client waste money and time to purchase food that's going to go bad."

"Beautiful hotel, located in a very convenient area. "

"It's OK. The hotel looks better on the outside than on the inside. Sauna/Steam room/Swimming pool are good. Rooms a bit dirty and outdated. No aircon."

"Lovely room but double bed seemed small disappointing as plenty of space for a larger bed"

"Staff was very nice and helpful. Thank you. "

"Great hotel Comfy bed Clean Great products in room"

"Superb hotel "

"Room clean but carpet stained and dusty in corners, no soap container so soap was sliding all over the bathroom top so had to keep it on a towel to soak up the water"

"Check in was easy and the reception staff said let them know if I needed anything. I wanted green teabags and asked for them over 2 days about 4 times. Eventually, Georgia, the reception supervisor, put them in the room herself, so I had them for my last evening…… I’d asked for a walk-in shower but the water was lukewarm, and, although they said it had been fixed, it hadn’t, so two disappointing showers in 2 days! The room was clean but the floor was a bit gritty (I was barefoot as I don’t wear shoes indoors) but otherwise a corporate room, plenty of space and adequate lighting and quite nice biscuits. I can’t understand why quality hotels only offer instant coffee in the rooms though! After checkout, while I was waiting to leave for my train, Georgia very kindly found me a nice place to sit. Would I stay there again? Not sure, but it is a few mins walk from the National Museum of Wales, which is why I chose it."