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Casa Chetumal Hotel

2.5 star property
Hotel in Chetumal with free parking

Choose dates to view prices

Photo gallery for Casa Chetumal Hotel

Relax in a spacious living area with comfortable seating and a bookshelf filled with books.
Relax in comfort with a large bed, bedside table, and a chair by the window, offering a view.
Enjoy the city view from this contemporary balcony with a clear view of the urban landscape below.
Stroll through this serene hallway, lined with lush greenery and vibrant flowers, and take a seat on the inviting bench.
Experience the vibrant atmosphere of Xcasa Chetumal, surrounded by shops and palm trees in a bustling commercial area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
Av. Álvaro Obregón 193, Colonia Plutarco Elías Calles, Chetumal, QROO, 77000

What's nearby

  • Explanada de la Bandera - 5 min walk - 0.5 km
  • Chetumal Ferry Terminal - 6 min walk - 0.6 km
  • Palacio de Gobierno - 6 min walk - 0.6 km
  • Museum of Maya Culture - 11 min walk - 1.0 km
  • Palacio Municipal De Othon P. Blanco - 13 min walk - 1.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive

Restaurants

  • ‪Café del Puerto - ‬2 min walk
  • ‪Las Mismas - ‬2 min walk
  • ‪Sergio's Pizzas - ‬1 min walk
  • ‪Los Almendros - ‬4 min walk
  • ‪Hot Dogs de la Obregon - ‬1 min walk

About this property

Casa Chetumal Hotel

Hotel in a shopping district
Casa Chetumal Hotel provides a terrace and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • A 24-hour front desk and outdoor furniture
Room features
All guest rooms at Casa Chetumal Hotel offer comforts, such as air conditioning, as well as
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels

Languages

Spanish

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8.2 out of 10, Very good, 475 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (84 centimetre high)
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (107 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Casa Chetumal Hotel Hotel
Casa Chetumal Hotel Chetumal
Casa Chetumal Hotel Hotel Chetumal

Frequently asked questions

Is Casa Chetumal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Chetumal Hotel?

Self-parking is free at this property.

What time is check-in at Casa Chetumal Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Casa Chetumal Hotel?

Checkout is at noon.

Where is Casa Chetumal Hotel located?

Located in the heart of Chetumal, this hotel is within a 10-minute walk of Explanada de la Bandera, Fisherman's Fountain and Palacio de Gobierno. Museo de la Ciudad and Malecón de Chetumal are also within 10 minutes.

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Casa Chetumal Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 16 reviews
Rating 8 - Good. 0 out of 16 reviews
Rating 6 - Okay. 5 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great hotel for the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the layout of the common area. Good internet. Attentive staff and housekeeping. WEll located near good restaurants, the museum and waterfront
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Clean efficient
Stayed 1 night in Nov 2024

4/10 Poor

Saqib A.

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Find somewhere else

Horrible air conditioners, only ran at full blast. Towel with spots on it. Bedsheets very rough. Room looked crappy With some broken fixtures.
Stayed 1 night in Mar 2025

4/10 Poor

Antonio

Disliked: Amenities, property conditions & facilities
La propiedad bien , mucho ruido en cuartos
Stayed 4 nights in Mar 2025

10/10 Excellent

Neisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When traveling to Chetumal my family and I always stay at Casa Chetumal. It is clean, offers parking and is in close proximity of almost EVERYTHING!
Stayed 2 nights in Mar 2025

6/10 Okay

Brion

Stayed 1 night in Jan 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpia
Stayed 5 nights in Dec 2024

6/10 Okay

JULIAN

Stayed 1 night in Dec 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para descansar, cerca del malecón y varias tiendas y restaurantes. Lo que no me gustó que no tiene elevador para los pisos de arriba.
Stayed 1 night in Jul 2024

6/10 Okay

Claudia

Disliked: Cleanliness, staff & service
No es lo mejor, no es lo peor
Stayed 2 nights in Jul 2024

10/10 Excellent

Tania de los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me encantó

Muy amables en cuanto a nuestra estadía todo bien,el cuarto limpio , está en el centro de Chetumal muy lindo el hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Armando

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024