We paid a fortune to go over Xmas to planet Hollywood, so our expectation was high.
The kids pool and program was great, the beach was clean and super for the kids.
Food was a wide selection with in different restaurants.
On the down side:
- too much tipping all day
- price in the store for kids toys outrages
- sell off in Spa add on facial reduced already paid massage time
- towels reservation on pool and beach chairs of other guests like in a war. People reserve a chair with a towel and then show up at noon.
There was not enough chairs on beach and pool after when you come at 9 to 10 with the kids to beach.
Refill of fridge in room was a challenge we had to call 4 times to get refill on a all inclusive 1900$/night resort.
Huge extra pay for the kids to use trampoline and arcade
All in all average resort and not worth to have the Hollywood part in the name. We will not go to Planet Hollywood resorts again.
Vacation means : family time, convenience, service, relaxation, entertainment, Beach, sand, fun thats why we paid premium and got average.