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"Excellent location and facilities"

"A great stay at the Prince Smart Atami! Clean, friendly, and great location! "

"Beautiful view, great food, fantastic service "

"Their staff accommodated our needs to perfection "

"The room was spacious (family of 4 with 2 teenagers) and clean. The beds were big but a tiny bit hard. The breakfast buffet was excellent with extensive choices both Japanese and enough western food options for our picky family :). I enjoyed the Onsen a few times and the location was perfect, just a 3 minute walk from Gora Station with direct access to the Hokane-Tozan railway and Cable Car (to ropeway). I would recommend this to all my friends visiting this area in the future. "

"The hotel is a little dated but it’s very well maintained. The location is unbeatable. A truly relaxing experience. "

"We really enjoyed this hotel. It was very well appointed and had everything we needed. There was even a private onsen off the shower room. The hotel was very accommodating with a shuttle to pick us up and drop us off. It was a great experience. Would definitely stay here again and recommend to others."

"Great for families looking for some traditional serenity. Tucked away with ability to book private onsen. Yes as a base when exploring Hakone, but get ready to walk."

"Loved the private hot tub in the room. Hated that they didn't have room service or vending machines after the restaurant closed. We couldn't even get Uber Eats delivered; not much was open around the hotel."