Disney's Maingate West Hotel Guide - Luxury Hotels in Disney's Maingate West, Orlando

"Customer service was horrible , accessibility to the pools was bad . The property is difficult to navigate and the front desk people are not much help - they all seemed irritated. And you have to deal with aggressive Timeshare solicitation in order to receive your parking pass for the property, they will not take no for an answer . Definitely not what you’d expect based off of the pictures and the reputation of the Hilton brand . "

"I was very please with the resort. Very clean and convenient. I am definitely coming back to vacation there again. "

"Great amenities! Adult pool area definitely five star! Staff very friendly and helpful."

"Late check in was easy. Nice room "

"Property was clean however everything look old and some items were broken. Barcarde was the main reason kids wanted to go here and there was not card available to use until day 6 of our stayed AND we have to pay to get a card to load money and use which didnt last anything. Not worthy. Staff looking around in the pool were mean. Kids took off their life jacket to eat for a minute and they went and collected them right away and put them away even after we told them they just took it off to eat and were going to wear them again right away. "

"The staff was so friendly and everything was clean and close by on the property. Great place to stay!!"

"Spacious Rooms, Family Friendly Atmosphere, Tons of things to do daily "

"Hidden free."

"Ac worked - but was either freezing or super humid. Not much in between. First room had dirty sheets, so we moved. Second room was stuffy and bed was not comfortable. Decided not to stay the second night. Trying to get a refund, but not looking good. Front desk was friendly enough. Good luck to anyone staying here. "