Orlando Hotel Guide. Hotels in Orange Lake, Orlando, United States of America

"Nice place but the second Waterpark was still under construction ( can't blame them for that) The only real negative thing I can think of was the lack of working ice machines. I had to go 2 floors down and to the adjacent building."

"Hotel looks new, recently refurbished, everything was clean and it is in located in a concenient location."

"It was nice, more timely rounds of staff to collect trash from outside doors. Great service otherwise."

"Everything was excellent "

"I rarely leave negative reviews, but this was without question the worst hotel experience I have ever had. From the moment we arrived, the service was unacceptable. The staff was not only unhelpful, but outright rude and, at times, offensive. We were forced to wait over an hour just to check in, and during that time it became clear that the focus of this property is pushing timeshare presentations—not providing a quality guest experience. We simply wanted a room for the night, not to be pressured into a sales pitch. When we finally got to our room—after climbing stairs because there was no elevator—we were extremely disappointed. The room was outdated, dingy, and unclean. To make matters worse, there was an exposed electrical box that appeared unsafe and certainly not up to code. The billing was just as frustrating. We were overcharged for the room and hit with an additional $40 “resort fee” that was never disclosed upfront—and for amenities we never used. This entire experience felt misleading and poorly managed from start to finish. Between the lack of transparency, the condition of the property, and the treatment by staff, I would strongly advise others to stay away from this hotel."

"We overall enjoyed our stay. Nice resort, friendly staff, good pool, it was busy with lots of school groups. We upgraded to the Volcano Bay view room but we were disappointed we got a view of the dumpsters with Volcano Bay in the background. I was hoping for a better view for paying over $350-$375 a night. Food was good but no sit down place with wait service so can be a little chaotic. "

"I loved it!!! Best resort ever!"

"Beautiful resort with a nice pool convenient location for using the I-trolly to get to restaurants and shopping"

"Rooms were clean everyday. Staff friendly and helpful. Location across the street from the The Pointe with restaurants, shopping, and night life. Walking distance from Orange County Convention Center."