Exterior
Check availability

Reviews of Residence Inn Fort Myers at I-75 and Gulf Coast Town Center

3 out of 5
Residence Inn Fort Myers at I-75 and Gulf Coast Town Center
10054 Gulf Center Dr, Fort Myers, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 215 out of 284 reviews" "
Rating 8 - Good. 45 out of 284 reviews" "
Rating 6 - Okay. 14 out of 284 reviews" "
Rating 4 - Poor. 7 out of 284 reviews" "
Rating 2 - Terrible. 3 out of 284 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Silvia

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Cleanliness was the best and lovely facilities
Stayed 1 night in May 2024
Response from Cris N on 2 May 2024
Dear Silvia, Thank you for your review. We are happy to hear that you enjoyed your stay with us, and we hope to welcome you again soon!Regards, Cris Nunez, Jr. Assistant General Manager

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and clean.
Stayed 1 night in Apr 2024
Response from Cris N on 15 Apr 2024
Dear Jeffrey, Thank you for your review. We are happy to hear that you enjoyed your stay with us, and we hope to welcome you again soon!Regards, Cris Nunez, Jr. Assistant General Manager

6/10 Okay

Jodi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from CrisN on 14 Feb 2024
Dear Jodi, Thank you for your review, I do apologize for not meeting your expectations. I hope you come and stay with us so we could provide better services.Regards,Cris NunezAssistant General Manager

10/10 Excellent

Kevin

Stayed 2 nights in Feb 2024
Response from Cris N on 10 Apr 2024
Dear Kevin, Thank you for your review. We are happy to hear that you enjoyed your stay with us, and we hope to welcome you again soon!Regards,Cris Nunez, Jr. Assistant General Manager

10/10 Excellent

MICHAEL

Stayed 6 nights in Dec 2023
Response from Cris N on 2 Jan 2024
Dear Michael, Thank you for your review. We are happy to hear that you enjoyed your stay with us, and we hope to welcome you again soon!Regards,Cris Nunez, Jr. Assistant General Manager

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cris N on 6 Dec 2023
Dear james, Thank you for your review. We are happy to hear that you enjoyed your stay with us, and we hope to welcome you again soon!Regards,Cris Nunez, Jr. Assistant General Manager

10/10 Excellent

Sheri

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was wonderful
Stayed 3 nights in Nov 2023
Response from Cris on 1 Dec 2023
Dear Sheri,Thank you for the great rating! We are happy to know that you enjoyed your stay with us and hope to welcome you again soon! Regards, Cris Nunez, Jr.Assistant General Manager

10/10 Excellent

Bridget

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and nice staff. There is no dish soap in kitchen and no sponge to do dishes with. I would go back anytime I’m in the area.
Response from Cris Nunez on 28 Nov 2023
Dear Bridget, Thank you for your review. I do apologize for the inconvenience of not having dish soap and sponge in the kitchen. Must of the time we have extras as requested. I do hope that we are able to welcome you again in the future Regards, Cris N .Assistant General Manager

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property did not have a hot tub alongside the pool. Major bummer when playing baseball every day in the Roy Hobbs Tourney.
Stayed 9 nights in Nov 2023
Response from Cris N on 15 Nov 2023
Dear Gary, Thank you for your review. I do apologize for the inconvenience of not having a hot tub. In the other hand our pool is heated and enjoyable after a hard day at the field. I do hope that we are able to welcome you again in the futureRegards,Cris N.Assistant General Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Cris Nunez Jr on 24 Oct 2023
Dear David, Thank you for your review. We are happy to hear that you enjoyed your stay with us, and we hope to welcome you again soon!Regards,Cris Nunez, JrAssistant General Manager

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from JB on 24 Sept 2023
Dear Brian,Thank you for your review. We are happy to hear that you enjoyed your stay with us, and we hope to welcome you again soon!Regards,Jessica BGuest Service Manager

8/10 Good

Tori

Stayed 1 night in Sep 2023
Response from Cris Nunez Jr on 1 Nov 2023
Dear Tori,Thank you for the great rating! We are happy to know that you enjoyed your stay with us and hope to welcome you again soon!Regards,Cris Nunez, Jr.Assistant General Manager

8/10 Good

Chong

Stayed 1 night in Aug 2023
Response from JB on 19 Sept 2023
Dear Chong,Thank you for the great rating! We are happy to know that you enjoyed your stay with us and hope to welcome you again soon!Regards,Jessica BGuest service Manager

10/10 Excellent

Brian

Stayed 1 night in Jul 2023
Response from JB on 5 Jul 2023
Dear Brian,Thank you for your review. We are happy to see that you enjoyed your stay with us, and we hope to welcome you again soon!Regards,Jessica BGuest Service Manager

10/10 Excellent

Michael, Clewiston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from JB on 5 Jul 2023
Dear Michael,Thank you for your review. We are happy to see that you enjoyed your stay with us, and we hope to welcome you again soon!Regards,Jessica BGuest Service Manager

6/10 Okay

Mark

Liked: Staff & service, property conditions & facilities
Very nice property, very friendly people but had an issue with my room and all I got was a simple apology…
Stayed 5 nights in Jun 2023
Response from JB on 29 Jun 2023
Dear Mark,Thank you for your review. We are happy to hear that you enjoyed your stay with us from the property to the staff, however, I do apologize about any issue you may have encountered during your stay. I would love to hear your feedback in regard to the issue you faced. I do hope that we are able to welcome you again in the future.Regards,Jessica B.Guest Service Manager

10/10 Excellent

Stephano

Stayed 5 nights in Jun 2023
Response from JB on 17 Jul 2023
Dear Stephano,Thank you for your review. We are happy to hear that you enjoyed your stay with us, and we hope to welcome you again soon.Regards,Jessica BGuest Service Manager

10/10 Excellent

Mark

Stayed 1 night in May 2023
Response from JB on 6 Jun 2023
Dear Mark,Thank you for your review. We are happy that you enjoyed your stay with us, and we hope to welcome you again soon!Regards,Jessica BGuest Service Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Great breakfast
Stayed 1 night in May 2023
Response from JB on 21 May 2023
Dear Linda,Thank you for the great review. We are happy to hear that you enjoyed your stay with us, and we hope to welcome you again soon!Regards,Jessica BGuest Service Manager

10/10 Excellent

Anne

Stayed 3 nights in Apr 2023
Response from JB on 8 Apr 2023
Dear Anne,Thank you for your review. We are happy to hear that you enjoyed your stay with us, and we hope to welcome you again soon!Regards,Jessica BGuest Service Manager

10/10 Excellent

Peggy

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from JS on 6 Mar 2023
Dear Peggy,Thank you for your review. We are happy to hear that you enjoyed your stay with us and we hope to see you again soon!Regards,Jessica SGuest Service Manager

10/10 Excellent

Hugo

Stayed 1 night in Feb 2023
Response from JS on 6 Mar 2023
Dear Hugo,Thank you for your review. We are happy to hear that you enjoyed your stay with us and hope to welcome you again soon!Regards,Jessica SGuest Service Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
I thought I had stayed in this Residence Inn before but apparently not because I was blown away by the room! Very spacious and with all needed amenities for a long term stay. Staff was very accommodating and breakfast was good. And you are adjacent to the Gulf Coast center and can go out to eat or get a quick delivery from PF Chang’s and others.
Stayed 2 nights in Feb 2023
Response from JS on 17 Feb 2023
Dear Linda,Thank you so much for the great review! We are very happy to hear that you enjoyed your stay with us and were able to utilize all of the amenities our property and plaza has to offer. We hope to welcome you again soon!Regards,Jessica SGuest Service Manager

10/10 Excellent

erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to hotel for travel to ft meyers
First time staying here and I must say…I will be back. Convenient to freeway access, airport and very walkable to good restaurants and services. There is a Starbucks inside and the people there were all very nice. Rooms are super comfortable and clean.
Stayed 2 nights in Feb 2023
Response from JS on 12 Feb 2023
Dear Erika,Thank you for the great review! We are happy to hear that you were able to enjoy all of or amenities, including those in the Gulf Coast Town Center plaza. We hope to welcome you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Raven

Liked: Staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Feb 2023
Response from JS on 12 Feb 2023
Dear Raven,Thank you for the great review! We hope to welcome you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to hotel for hurricane evacuation.
Stayed 1 night in Sep 2022
Response from JS on 19 Dec 2022
Dear Melissa,Thank you for the great review! We are happy to know that you enjoyed your stay with us, especially under the circumstances. We hope everything went well!Regards,Jessica SGuest Service Manager

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was enjoyable!
Stayed 2 nights in Sep 2022
Response from JS on 19 Dec 2022
Dear DeborahThanks for the great review! We hope to see you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff have been very friendly. Great place—clean,quiet, and comfortable!
Stayed 7 nights in Sep 2022
Response from JS on 19 Dec 2022
Dear Tim,Thanks for the great review! We hope to see you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room was clean and spacious. The breakfast buffet was one of the better ones I have seen in my travels.
Stayed 3 nights in Sep 2022
Response from JS on 19 Dec 2022
Dear Gerry,Thanks for the great review! We hope to see you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly clean and equipped with pots and pans to make eating in easier.
Stayed 5 nights in Aug 2022
Response from JS on 19 Dec 2022
Dear Frank,Thanks for the great review! We hope to see you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. very cozy and good to go with family
Stayed 2 nights in Sep 2022
Response from JS on 19 Dec 2022
Dear Alejandro,Thanks for the great review! We hope to see you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Garrick

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent experience
Very pleased with this stay. The studio room was wonderful and fairly priced. Well kept. Lot of space. Nice shower and large refrigerator. Would definitely be a place I would return to.
Stayed 1 night in Sep 2022
Response from JS on 19 Dec 2022
Dear Garrick,Thanks for the great review! We hope to see you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Nohemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from JS on 19 Dec 2022
Dear Nohemi,Thanks for the great review! We hope to see you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd time staying and I still think the staff is AMAZING!!
Stayed 1 night in Aug 2022
Response from JS on 19 Dec 2022
Dear Barbara,Thanks for the great review! We hope to see you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Jacqueline, DAVIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and hotel
Stayed 3 nights in Aug 2022
Response from JS on 19 Dec 2022
Dear Jacqueline,Thanks for the great review! We hope to see you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from JS on 19 Dec 2022
Dear Nicola,Thanks for the great review! We hope to see you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean huge room
Stayed 1 night in Aug 2022
Response from JS on 19 Dec 2022
Dear Cathy,Thanks for the great review! We hope to see you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place and the service was amazing.
Stayed 2 nights in Jul 2022
Response from JS on 19 Dec 2022
Dear Ivan,Thanks for the great review! We hope to see you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Jill

Stayed 3 nights in Jun 2022
Response from JS on 19 Dec 2022
Dear Jill,Thanks for the great review! We hope to see you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good, all the personal were so nice and friendly.
Stayed 2 nights in Jul 2022
Response from JS on 19 Dec 2022
Dear Mary,Thanks for the great review! We hope to see you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, spacious accommodations, breakfast was limited.
Stayed 3 nights in Jul 2022
Response from JS on 19 Dec 2022
Dear Jennifer,Thanks for the great review! We hope to see you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from JS on 30 Jun 2022
Dear Erika, Thank you for the great review. We are happy to hear that you enjoyed your stay with us and we hope to welcome you again soon! Regards, Jessica S Guest Service Manager

6/10 Okay

Jaimie

Travelled with family
Disliked: Cleanliness
Meh
I shared this already, but the room type was not confirmed, so we had to call and get moved to another room. Then I also noticed body hair on the nightstand and phone, just general feel that the room was 'surface' cleaned and not really well- cleaned.
Stayed 2 nights in Jun 2022
Response from JS on 30 Jun 2022
Dear Jaimie, Thank you for sharing your review. I have shared your feedback with my General Manager, as well as my Executive Housekeeper to ensure that our rooms are exceptionally clean for our guests. We hope you choose to stay with us again if you are back in the area. Regards, Jessica S Guest Service Manager

10/10 Excellent

Laurie

Stayed 1 night in Jun 2022
Response from JS on 19 Dec 2022
Dear Laurie,Thanks for the great review! We hope to see you again soon.Regards,Jessica SGuest Service Manager

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a room with a bedroom and a kitchen, it was excellent. Thank you.
Stayed 3 nights in Jun 2022
Response from Jessica on 22 Jun 2022
Dear Stephen, Thank you for the review! We are happy to hear that the room you stayed in was excellent! We hope to welcome you again soon. Regards, Jessica S Guest Service Manager

4/10 Poor

Mauricio

Stayed 1 night in Jun 2022

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would absolutely stay here again
The kitchen made all the difference. The convenience of the fridge and stove was wonderful, on top of the pots and pans being provided
Stayed 1 night in Jun 2022
Response from Jessica on 22 Jun 2022
Dear Alyssa, Thank you so much for the review! We are so happy that the amenities that we provide were a huge help during your stay with us. We hope to welcome you again soon. Regards, Jessica S Guest Service Manager

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay close to FGCU
Check was excellent and our room was very large. Overall a great place to stay.
Stayed 2 nights in Jun 2022
Response from Jessica on 22 Jun 2022
Dear Nicola, Thank you for the great review of our property, we are happy to hear that you enjoyed your stay with us! We hope to welcome you again soon. Regards, Jessica S Guest Service Manager

10/10 Excellent

alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Jessica S on 24 May 2022
Dear Alberto, Thank you for the great rating. We are happy to hear that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation in Ft Myers
Beautiful hotel and room
Stayed 1 night in May 2022
Response from Jessica S on 10 May 2022
Dear Linda, Thank you for the great review. We are happy to hear that you enjoyed your stay with us and we hope to welcome you again soon!