Phoenix Hotel Guide - Halle Heart Children’s Museum hotels in Phoenix, United States of America.

"This place was gross. The toilet didn’t flush properly, the paint was peeling, there were no pillows. "

"We were going to only stay here for 1 night, because we flew in after midnight and we couldn’t get into our hotel for our cheer event until 10 am. This property looks nothing like how it’s advertised on the internet. We checked in and checked out with on an hour. I had to find a different hotel. The room was not clean stains on the pillows, bedding, the curtains had stains on them, the air conditioning and heating looked dirty with mold and ceiling had patched work from water damage. Outside of the property was fenced in it looks like an old vacant gas station that has been sitting there for 20 years. I paid $219. I did get my money back after talking with management at the hotel and Expedia the next day. This place is very run down."

"Yes"

"Horrible place to stay. Don’t waste your money or time. No smoking but put us in a dirty room that stunk of old smoke, we complained the next room was extremely dirty. The floors were not swept or washed,dirty toilet ,cockroaches. There was garbage all in the stairwells and a full disgusting garbage can under the stairwell. "

"This room had poop on the wall in the bathroom, had blood on one of the sheets and it wasnt noticed until morning because we got in at 1am and only one light worked. My son slept in that bed and he didn't realize it was there until he woke up. There was also a pretty large burn on the comforter. When brought to the staffs attention, they told us to deal with it, they would let housekeeping know and there was nothing they could do for it now. Also every single outlet was loose in the room and we had to plug phones in where the one working lamp was plugged in. "

"Curtains did not work, paint was chipped across the room. "

"The water park was so much fun! Rooms were beautiful. I loved how many pools they had. Golf course was gorgeous. The water park should’ve stayed open a couple hours later."

"Staff has shortfalls and poor customer service skills "

"Convenient location to the airport, easy parking and access"