Hanley Castle Hotels

"Stayed at your hotel for the first time so we could visit friends & family in the area. We had a lovely stay and all the staff were very pleasant and helpful. Will definately stay with you again in the future."

"Clean and well presented."

"clean room very friendly staff "

"The was clean, the bed was bad we had double room. One side of the bed was sink/broken so uncomfortable. Tried to call room service no one answered, call reception and transfer the call still no one answered. So have to go ordered at restaurant for room service and staff argue that never hear the phone ringing (we tried for an hour) "

"Had a poor first night as zircon pump made it impossible to sleep They changed our room although to a very small one. The next evening they gave us a superb room and and free breakfast so overall they handled it well"

"It’s a beautiful building but the inside is old and the spa is non existent and dirty"

"The room was clean, comfortable and spacious. The staff were welcoming, helpful and polite. The breakfast choice was excellent. The drinks choice was very good. "

"Lovely hotel, friendly staff, great location. It would be perfect with some extra facilities and a thorough update in the bar area."

"Lovely spa, really enjoyed the sauna and pool. Very nice breakfast and the staff were friendly and helpful. "