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"We stayed 3 nights at L'Hotel du Lac, and we love the most about this hotel is their staff. All the staff are helpful, friendly, courteous. Top notch service from ALL the staff. We would like to mention, specially to Ms. Mary Duong (Oanh), for providing extra care to us. She works hard to make sure everything in the hotel running smoothly and at the same time makes sure all the guests have a pleasant stay. Thank you Ms. Oanh for taking good care of us and made our stay in HaNoi a pleasant one."

"Near to beautiful lake, centre of night shopping street and cconvenient for commute. Decent place overall."

"Ms. Jenni was very helpful. For airport shuttle and for booking a tour to Halong bay for us. Great service. From her you get all the information you need for a good time in Hanoi."

"Absolutely loved my experience at this hotel! We had a corner room that didn't have a city view, but was very clean and had a spacious bathroom. Service was amazing and the property manager even checked in with us as we checked out, and I felt that they really cared about our experience. Breakfast buffet was beautiful, delicious and had a lot of variety."

"A beautiful boutique hotel that is clean and beautifully decorated. Unfortunately, we didn’t have time to use its spa and massage. Will try next time. "

"Would stay here again. Really enjoyed the staff, the level of service and their commitment. Hope to see you all soon again. "

"Absolutely beautiful hotel, we were blown away. One minor issue, we had requested later checkout which we were told there was a fee for - that’s fine so we agreed. Then when my husband checked us out, the gentleman said we wouldn’t be charged for the late checkout - we were delighted! Upon arriving home, we actually were charged. Not a huge deal, but we were a bit put off by it. "

"Excellent location, staff, assistance, price, surrounding."

"Great hotel"