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"I love this place, the service very nice, breakfast good and staff excellent "

"I stay in a lot of high-end hotels. Ritz Carlton’s, Marriott Marquis’, Hiltons, all over the world. This was absolutely on par with all of them. The service is absolutely world class. The spa was fantastic, but the people are what made it great. I would, and cannot wait, to come back. "

"The Melia is a perfect place to stay in Hanoi the Suites offer so much along with the breakfast the afternoon tea is a great addition , I recommend that if you are in HANOI the Melia is a perfect stay. I must add that the staff from checking in throughout the hotel are amazing ad very professional. I give then a real !0 "

"We stayed 1 night in double room here after our ha long bay tour was canceled. We booked online however by the time we arrived the type of room we booked was no longer available so they gave us a free upgrade to the deluxe. Location in old quarter - very central. Room was very clean and spacious. Breakfast was tasty - try the club French toast! Would recommend staying here."

"Beautiful historic property with great services "

"Beautiful hotel and friendly, efficient staff. Fabulous location, just set back from the street, amazing breakfast and spotlessly clean. We’d stay here again. There’s some building work around the hotel which finishes around 8/8.30pm but it didn’t disturb us - you’re in the centre of a very busy city so to be expected."

"Excellent hotel with wonderful rooftop bar, good promotion tour service, great spa service and nice room. Highly recommending."

"Hotel is built over the lake, which gives great views. The pool area is lovely. The breakfast is excellent."

"The people are so friendly and helpful! From the front desk, breakfast staff, housekeeping, the bar and spa. Everyone working together to make a wonderful stay. Thank you! Also, loved the location…."