Kim Ma Hotels

"Excellent "

"Firstly, all the staff were amazing and a pleasure to have them help us. They all brought happiness and kindness to our stay. Specially given that they were working during Tet. I have stayed in many hotels and the Hotel du Lac Signature stands out amongst the top 10 much like their sister property in Saigon. There was not one aspect that did not stand out with exceptionalism. Highly recommend planning your stay here in Hanoi. A superb hotel and clearly worthy of 5 Stars. "

"Absolutely great and helpful staff. Help us arrange tours to Halong and Ninh Binh. They were extremely sweet, friendly and accommodating. Was a great choice to stay here."

"The staff was really friendly and always helpful, simple breakfast but has everything you need including vegetarian options. Staff was accommodating for extra food or other options. Location is good, is close to the old quarter but not in the middle of the “chaos”. Close to the Ho Chi Min mausoleum and embassy’s so nice walking areas. Staff allowed luggage to stay extra days in the hotel and also allowed to use the shower facilities in the spa at no extra charge for evening departure from hotel. Gym and pool would use some polishing. Overall very sleek boutique hotel - very nice stay in Hanoi. "

"Very well located hotel, clean, friendly staff, very good buffet breakfast, good amenities …"

"The hotel location was great and everything was within a walking location. The rooms were comfortable and clean. The breakfast buffet was excellent and lastly I can't stress enough how friendly and helpful the staff were. They made the stay even more enjoyable. "

"The staff were very helpful, attentive, and very friendly. Room is being cleaned everyday. "

"Room was comfortable and clean. Staff was amazing; attentive and helpful. Breakfast was fresh and lots of variety."

"Excellent service, everyone was great from bell hop to front desk to concierge, special thanks to Chloe, Jolie and Louis. Suite was amazing . Overall A plus, will definitely come back again. "