Hoan Kiem Hotel Guide - Family Friendly Hotels in Hoan Kiem, Hanoi

"Everything, but mainly the staff. Alex, Angie and Jimmy as well as the staff behind the scenes went above and beyond. They were helpful, kind, chatty and professional. It made our holiday! Cleaning, breakfast, taxi, and trips were all perfect. "

"Super clean and very nice balcony on the 8th floor."

"It was a good experience "

"Wonderful, service/ staff beyound fantastic "

"We really enjoyed our stay at this hotel-it was the first one we stayed at our our vacation traveling around Vietnam. This hotel is located in the old quarter-a convenient location. We really enjoyed the breakfast-the staff were very friendly & they had the best yogurt & coffee! We would consider this hotel in the future! Thank you! "

"I stayed at Hotel Melia in Ha Noi for 2 nights in August 2025 during holiday vacation. The check-in was smooth, and the front desk staff were very friendly—especially recommended great local restaurants. Our room was spotless, modern.The breakfast buffet was excellent with fresh pastries and good coffee. The location is ideal,short walk to major attractions. Overall, we had a fantastic experience and would highly recommend this hotel to anyone visiting Ha Noi"

"Nice hotel, super friendly and helpful staff. Nice rooftop pool, rooms fine but nothing special. Decent breakfast, good location. Good value for money."