Hanoi Hotel Guide - Imperial Citadel of Thang Long hotels in Hanoi, Vietnam.

"Staff were amazing and went above and beyond to help, always with a smile. Rooms are basic yet have everything we needed. There is breakfast served in the basement every morning. The area is busy, yet our room was quiet. Right in the middle if the old quarter, tons to do around the area."

"The staff were friendly and helpful. The breakfast was fresh, offered a lot of variety and the young man helping with breakfast was excellent!"

"One of the best hotel experiences I’ve ever had. Beautiful new hotel. Very clean, comfortable beds and an amazing breakfast is served. The indoor pool was heated and zen like. The spa massage experience was excellent. The staff all appear to be highly trained and have perfected service to their customers making everyone feel like a celebrity. Location is great and a two minute walk to train Street as well as other attractions. Highly recommend. "

"Staff was friendly"

"My husband and I stayed for only one night in Jul after an overnighter on Halong Bay. We were upgraded to a deluxe suite; it was a huge room with lots of natural light. The amenities were great, the bed was very comfortable, I wish we had stayed at this hotel for the few nights we had been in Hanoi before Halong Bay. The staff were very attentive and really went out of their way to make sure you were happy. Great location in town. Overall, definitely recommend."

"Very nice and extensive breakfast. Excellent service "

"Beautiful hotel, clean room, friendly and helpful staff! "

"Great room and warmth staff. "

"Jennie the hotel manager was over the top. Such a lovely person. She arranged our transportation and was so informative, answering questions and giving advice and insight . The hotel is in an excellent location, close to the lake and easy walking everywhere. Would definitely recommend this hotel and it's our second time staying here. "