Hanoi Hotel Guide - US Embassy hotels in Hanoi, Vietnam.

"I really enjoyed my stay at this hotel. Centrally located and convenient within the old quarter. The stand outs are the service and breakfast buffet. Every service member I interacted with was friendly and professional. Requests were fulfilled immediately and with enthusiasm and care. The breakfast buffet was a nice surprise. Great assortment of food at the buffet as well as food and drinks available to order at no cost. The selection changed slightly each morning so I was excited to see what was available every day. The hotel also contacted me before arrival and offered a driver service from the airport to hotel for a reasonable fee. We also arranged the same service to the airport when departing and this was organised seamlessly. Upon leaving we were gifted cute tote bags! "

"Very nice staff, good service, delicious breakfast and super clean esthetic room. I recommend it."

"I had a wonderful stay. The staff were very kind and helpful, and I’m especially grateful to Jason and the Front Office team for their excellent service. My sincere thanks also go to everyone working behind the scenes for making my stay so comfortable and enjoyable"

""The room is big and beautiful, with everything you need. It's super clean. Breakfast is good. But what I like the most is the receptionist — they are very nice, always smiling, and ready to help with anything you need. The hotel is in a great location, right in the middle of everything." "

"First Impression -Top location near Hoan Kiem Lake -super neat and elegant lobby -warm and friendly welcome from attentive staff Check-in -personal briefing about hotel and room -easy luggage storage before check-in time -staff even comes to room and opens it -staff is offering to phone tour operator and double checks the pick-up time -free Upgrade Room -very clean and neat -very comfy bed, we slept perfectly -showers work without issue -accesoires such as hairdryer available -next to busy road but sound proof windows allow a peaceful sleep -big balcony Check-out -quick and smooth "

"Our stay was absolutely perfect! The room, the service, the spa and the restaurant! The staff went out of their way to ensure we were happy and frequently checked in to try and make our experience as great as it could possibly be! I would 100% recommend this hotel to anyone and am appreciative for making my birthday weekend special!"

"Rooms are spacious and clean, the staff was excellent to deal with, highly recommend. "

"Good hotel"

"Thank you for the wonderful overall stay experience. I was especially impressed with the thoughtfulness you provided for my birthday during our stay. "