Britannia Hotels hotels in Heart of England, England

"The hotel stay started a little late due to late checkouts, and we were given a room with a bath for our first room after waiting nearly 2 extra hours on top of the 3pm check in time, we requested a walk in shower for our room, my brother and dad had one that they didn’t request, but we’re happy with, at least when I rang reception and told them we requested a walk in shower so then said to wait for a call they were going to call housekeeping to sort a room for us. Once we received that room we had a great stay, the breakfast was great, at least we had air conditioning in the room, we did have to evacuate due to a fire alarm went off, but apart from that we were fine."

"I really enjoyed my stay. The staff were very helpful and attentive at all times. Breakfast great lots of choices. Dinner was excellent served ver hot . All the meals i had were very tasty and of good quality. The icream portion served with the chocolate was a bit on the small side. It needed to be a full scoop minimum ."

"This is a comfortable stay, staff are very attentive and the breakfast was fresh. Thank you "

"Very good"

"Comfy room very friendly and courteous staff and delicious food. Only criticism the room was a little dated with stains on sofa and carpet. We will stay there again."

"Staff really friendly and helpful great place to relax food in the restaurant excellent room clean and comfortable bed easy access to Birmingham "

"Convenient location, great parking, friendly staff. Only negative was other guests making noise in the lobby but that is no fault of the hotel"

"Wifi I was not the strongest but stay was great "

"Lovely beyond words.. my wife couldn’t stop talking about it."