Dear Roi,Your positive comments about your recent stay at Villas HM Paraíso del Mar are sincerely appreciated. It's heartening to know you enjoyed our well-appointed rooms, delicious breakfast, and prime location.Our team genuinely strives to deliver excellent service, and your words are a testament to their efforts. However, we regret to hear about your dissatisfaction with the shower. Your comfort is our top priority, and we're sorry to learn this aspect of your stay fell short.Your recommendation means a lot to us and we look forward to welcoming you back in the future. Villas HM Paraíso del Mar

Dear Guest,We are truly glad to learn that you appreciated the comfortable shade our property offers and its proximity to the beach. It's heartening to hear that our efforts in maintaining the property have not gone unnoticed and that you found the location ideal.We understand your point about the signing of food and drink items and we apologize if this caused any inconvenience. Our main goal is to ensure all our guests have a hassle-free and enjoyable stay. We appreciate your understanding that this practice is for tracking purposes and to ensure the best possible service.Your recommendation is highly valued and we look forward to the opportunity to welcome you back to Villas HM Paraíso del Mar in the future.Best regards,Guest experience managerVillas HM Paraíso del Mar

Dear Guest,Your kind comment about our property truly made our day! It's fantastic to hear that you enjoyed your stay at Villas HM Paraíso del Mar. Maintaining our property to the highest standards for guests like you is always our top priority. Once more, thank you for sharing your experience. We cordially invite you to visit us again in the future.Best regards,Guest experience managerVillas HM Paraíso del Mar

Dear Nathalie, What a delight it was to read your glowing review! We can't help but smile knowing that you and your teenage daughter had such an amazing time during your stay with us. Creating unforgettable experiences is what we strive for, and it brings us immense joy to know that we exceeded your expectations in every wayYour eagerness to return with the rest of your family warms our hearts, and we can't wait to welcome you all back with open arms. In the meantime, if there's anything we can do to make your next stay even more memorable, please don't hesitate to reach out.Warm regards, Jaki Vidal Front desk

Estimado/a Erminio:¡Nos alegra mucho saber que tu experiencia en nuestro hotel fue positiva! Agradecemos sinceramente tu calificación y el tiempo que te tomaste para hacerlo. Nuestro equipo trabaja arduamente para brindar un servicio excepcional, y calificaciones como la tuya nos motivan a seguir mejorando.Gracias por elegirnos y esperamos verte nuevamente en tu próxima visita. ¡Te deseamos lo mejor!

Dear Marc, it was a real pleasure to have you here with us. We express deep gratitude for you valuabe comment. We work hard every day to keep provide a good service. Thank you for visiting us, we hope to see you again.

Greetings Mr. TimothyWe apologies for the waiting time of the room, as we mentioned rooms are ready until 3 pm, the delay was becuase we were at full capacity. But agian our apologies for the extra waiting time. We understand about the ecotax, but it is a state tax that is not mentioned in any booking website. And regarding the pool it was because of a general water problem of the island, which kept us from mantaining it in optimal conditions. We hope to have you back at our hotel someday and offer you a better service.Kind regards.

Dear Chelsea, we are very happy to hear that you had a wonderful time at our hotel, it was a real pleasure to have you here with us. We express deep gratitude for you valuabe comment. We work hard every day to keep provide a good service and to keep our hotel as beautiful as possible. One agian thank you for visiting us, we hope to see you soon agian.Kind regards.

Dear Gisela,Thank you very much for your feedback, we are happy that you enjoyd your stay with us. We work very hard every day to give an excellent service. We hope to see you soon again.Kind rergards

Dear Brigitte:We are very sorry to hear about your experience at our hotel. We strive to provide exceptional service to all our guests and clearly did not meet your expectations on this occasion. We sincerely apologize for the dripping you experienced with your shower. We are taking immediate steps to address these issues and ensure they do not occur again. We are saddened to know that you had to change rooms and that you did not allow us to support you in moving them. We understand that you felt you did not receive value for money however you were compensated monetarily for the dripping shower. Once again, we sincerely regret that your experience was not positive for you. We appreciate your patience and understanding. We are committed to improving our services and welcome your feedback as it helps us identify areas where we can improve.Regards.

Dear Miss RebeccaThank you very much for you valious feedback. We are so happy you enjoyed your time at hotel with us, we work very hard to always give an excellent service. Your feedback is very appreciated and we will take note, once again we thank you for your contribution.Kind regards Villas Paraiso del mar.

Dear Nea,Thank you very much for your comment, your comment is very valuable to us. We are happy you had a very good time at our hotel. We hope to keep up the good work so guest can keep enjoying our hotel. We hope we can see you soon again.Kind regards.

Dear Mr. AndrewWe are thank you for your visit and your feedback. We are so sorry that we couldnt of done more for your room. unfortountley we were at full capacity and were unable to give you a new room. The room needed of a deeper maintance process. This is why we couldnt do anything at the moment. Our most sencire apologies.Kind regards.

We are glad to know about the wonderful and pleasant experience on the island during and your stay with us. We hope to see you soon again!

Dear guest,We sincerely appreciate his comments and deeply regret that his experience at Villas HM Palapas del Mar did not meet his expectations.First of all, we are pleased to know that our staff was very helpful during your stay. Our team constantly strives to provide exceptional service and personalized attention to all of our guests.However, we are saddened to hear that the pool did not meet your standards. We take the cleanliness and maintenance of our facilities, especially the pool, very seriously. We are sorry that you found the pool in unsatisfactory condition. We appreciate your feedback and are committed to investigating and addressing this issue immediately.Again, we thank you for sharing your comments with us. We value your opinion and hope to have the opportunity to welcome you again in the future to demonstrate our dedication to excellence.

Dear Kerl We are glad to know about the wonderful and pleasant experience on the island during and your stay with us, this is fundamental for our growth in our services. We are waiting for you at home for your next vacation.

We greatly appreciate your comments and we are very pleased to hear that everything about your stay was perfect. We hope to have you back soon!

Dear David:Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay on our island, despite the adverse weather conditions. Our staff strives to provide the best possible service to our guests, even in difficult situations. We appreciate your understanding and your kindness. We hope to see you again soon on our paradise island.Sincerely, HM front Desk Team

Hello Andrew! Thank you so much for taking the time to share your experience at our hotel. We are glad to hear that you enjoyed your stay and that our staff was able to make you feel welcome and cared for. Thank you for recommending our hotel to your friends! We look forward to welcoming you back in the future - have a great day!

Hola Dave, nos encanta que tu estancia haya cumplido tus expectativas. Te esperamos pronto para seguir alegrándote tus vacaciones.

Hola Jonathan, nos podrías proporcionar detalladamente tu experiencia en el hotel.

Hello Scott, We appreciate your preference and we will take your comments into account to improve our guest service. Greetings.

Hola Dennis! Lamentamos mucho que el hotel no haya cumplido sus expectativas. Nos gustaría leer sus comentarios para así poder saber en qué áeras mejorar

Hi Matthew,We would like to know more details abour your past stay... May we have an e-mail address to contact you?

Hola Karen,Agradecemos tu preferencia y tus comentarios. Nos sentimos muy complacidos de que hayas disfrutado tus vacaciones. Esperamos nos visites pronto y ten por seguro seguiremos trabajando para que tus próximas vacaciones sean igualmente inolvidables.Saludos.

Hola José,Nos encantaría conocer tu experiencia en nuestro hotel, ¿podrías brindarnos un correo electrónico para contactarte?Saludos.

Hola Miguel,Agradecemos tu preferencia hacia el hotel. Nos gustaría mucho conocer tu experiencia respecto a nuestro servicio, ¿podrías compartirme tu correo electrónico para contactarte?Saludos.

Hi Elizabeth!Thank you so much for your comments and preference, we hope to see you soon.Regards.

Hola Sr. PascualAgradecemos su preferencia hacia nuestro hotel. Nos gustaría conocer sus comentarios acerca de su estancia para seguir mejorando nuestro servicio.Saludos.

Hi Gustavo!Thanks for sharing your comments with you! We appreciate them.See you next time.

Hi, its a pleasure to read you, Thanks so much for share your experience. We work for give you a better moments.

Hi, its a pleasure to read you, Thanks so much for share your experience. We work for give you a better moments.

Thank you for sharing a review of your recent experience. Our team here at Villas HM Paraíso del Mar we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Call us at (+52) 984 875 21 01 if we can help you with something else.

Thank you for sharing a review of your recent experience . I regret to inform you that the service you’re asking about is currently not available at our hotel. We understand that this might cause some inconvenience and we sincerely apologize for that. We are constantly working on improving our services and your feedback is valuable to us.Thank you for choosing our hotel and we look forward to serving you.

Dear AnaThank you for sharing a review of your recent experience. We sincerely apologize for the inconvenience you experienced during check-in.We’re pleased to hear that you found our facilities, location, and food and drink services to be excellent. Your kind words are greatly appreciated and serve as encouragement to our team who strive to provide memorable experiences. We hope you’ll visit us again soon. Call us at (+52) 984 875 21 01 if we can help you with something else

Estimado Ángel. Le agradecemos que haya dedicado tiempo para proporcionarnos una valoración de su estancia. Lamentamos que no cumplir sus expectativas, háganos saber si gusta darle seguimiento a su queja

Estimado cliente. Gracias por tomarse el tiempo para calificar su estancia. Llámanos al (+52)984 875 21 01 si hay algo en lo que te podemos ayudar.

Estimado cliente. Gracias por tomarse el tiempo para compartir tus experiencias con nosotros.Esperamos verte pronto. Llámanos al (+52)984 875 21 01 si hay algo en lo que te podemos ayudar.

Dear BrianThank you for sharing a review of your experience. We’re glad to know that you found our food offerings to your liking and that our all-inclusive package added value to your stay. Your kind words about Yonathan’s outstanding customer service are greatly appreciated and will be shared with him and our team.Our team here at Villas HM Paraíso del Mar we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Call us at (+52) 984 875 21 01 if we can help you with something else.

Estimado cliente. Gracias por tomarse el tiempo para valorar el hotel. Lamentamos cualquier inconveniente ocurrido durante su estancia.Esperamos que nos de otra oportunidad para demostrarte que hemos mejorado y le veamos pronto. Llámanos al (+52)984 875 21 01 si hay algo en lo que le podemos ayudar.