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Reviews of Maria's Kan Kin with Private Beach

3 out of 5
Maria's Kan Kin with Private Beach
Km. 4.5 Carretera al Parque El Garrafón, Isla Mujeres, QROO

Reviews

7.8

Good

Rating 10 - Excellent. 48 out of 139 reviews" "
Rating 8 - Good. 47 out of 139 reviews" "
Rating 6 - Okay. 26 out of 139 reviews" "
Rating 4 - Poor. 14 out of 139 reviews" "
Rating 2 - Terrible. 4 out of 139 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Hollace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Manager Lilly was VERY accommodating. Loved the private beach, courtyard, and resident cat! I hope to return next year.
Stayed 6 nights in Mar 2024
Response from Lily on 22 Apr 2024
Hi Hollace , we thank your recent visit with us are glad have enjoyed your stay it is our goal , hope to see you soon .kind regards

6/10 Okay

Belinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
To be honest, I was super excited about my stay booking was easy! The day of my trip the host messaged me to ensure my arrival, and answered my questions which I thought was very nice and convenient. While booking, I opted to pay at the location which obviously was a mistake! Upon checking in she was very welcoming and She told me what my total would be, which was a little bit higher than my online price. I accepted because it wasn’t a whole lot more, so she told me the amount and I gave her my card. Unfortunately, my card was declined because of foreign transactions so I got a text and had to get it unlocked and approved. Once I looked at the text message I saw she was charging me a few hundred more. I told her I thought it was supposed to be the set amount that we agreed on and that I have on my booking, she stated that was the commission my bank was charging me. Obviously, I know the bank doesn’t charge commission. I looked at her with a strange face and said “what do you mean? My bank does not charge commission are you running my card for the (set)amount?”And she said “yes I am, but you can talk to them later and let them know but they’re going to tell you it’s the commission.” I was with my daughter only us two, and I needed our place to stay. If not, I would have left somewhere else. Once she realized I was upset, she tried to explain the way the money was in pesos, and the currency of the day was higher and that’s why I was paying more. It still didn’t make sense
Stayed 6 nights in Mar 2024
Response from Lily on 22 Apr 2024
We would like to thank you for your recent visit to Marias Kankin ,it has been a pleasure to serve you ,every guest is a real valued guest and are delighted to have been your Hotel of your choice during your recent stay .We apologize about the inconvenient .Best regards

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the romantic room. March 1-7. Lily is a fantastic person and manager of the hotel. We enjoyed our time on the south end of the island, it was easy to walk for dinner or to Punta Sur. There is a steep incline on the road leading to the property. Our breakfast at Kin Ha beach club every day was great. We will return.
Stayed 13 nights in Mar 2024
Response from Lily on 21 Mar 2024
Hi Annette we thank you very much for your comments it help us to improve , we are glad have enjoyed your stay , it is our goal .Hope to see you again .Kind regards

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here during the holidays and highly recommend for anyone looking for a nice getaway. Having access directly to the beach is amazing, we spent the whole day on the cabana and just went upstairs to our rooms after! Very quiet and felt safe. Special shout out Lilly who made our stay that much more exceptional. The only thing I would mention as a tiny tiny con would be its location being further away from dining options, but it was easy to get a taxi (and Lily was very helpful with this). But that’s the trade off for someplace quiet and serene!
Stayed 3 nights in Dec 2023
Response from Lily on 16 Mar 2024
Hi Vanessa , we thank you very much your comments and glad have enjoyed your stay with us it is our goal , hope to see you again .Kind regards

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was right on the beach and very quiet. Room was very big and had everything you needed to feel at home. The property was so pretty, our room was always cleaned early, and Lily the manager was a great host! Hope to be back.
Stayed 3 nights in Feb 2024
Response from Lily on 28 Feb 2024
Hi Vanessa we thank you for selecting us for your vacations , we are very pleased that your stay was pleasant and have enjoyed our quiet and private beach it is our goal , hope to see you again .kind regards

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just really delightful stay. Staff was accommodating and friendly, beach is private and perfect. Very quiet but still accessible to everything.
Stayed 3 nights in Feb 2024
Response from Lily on 13 Feb 2024
Hi Joan we very much appreciate your comments and that you enjoyed your stay at the Hotel ,our goa is for you to enjoy your stay , hope to see you again .Warm regards

2/10 Terrible

William

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
First the good: Location. The bad: Everything else. We expect the items they advertise on Expedia to be accurate. First, no working TV on our room, no hot water in the sink, VERY limited hot water in shower. We did without for the first 2 nights until we were moved to another room. Next, staff and their attitude. Since advertising a private beach, they had lounge chairs, umbrellas, etc. on the beach. The 1st day was fine with it all set up. The 2nd day, they had been removed the night before, and were not available. We asked the hotel manager to have someone set it up. Her response, “The restaurant staff takes care of that.” We looked for anyone in the restaurant staff to take care of it. All we could find was a bartender. When asked if someone could set up the chairs, he gave what must be a standard answer because we heard it a lot, “Ten minutes.” Another person asked the bartender if he could do it, “No, I’m just the bartender.” Next question was “Who and where is the person who will do it in ten minutes?” His answer, “No hablo inglés.“ So much for the staff. The electricity went out twice. The 1st time in the middle of the night for a few hours - no big deal. However, on our next to last day, it went out again. At first for the entire hotel. They partially restored it, but our room remained out, and dark for the rest of our stay. No one would have enjoyed our stay. We should receive compensation from Expedia for their advertising such a dreadfully run facility.
Stayed 6 nights in Feb 2024
Response from Lily Alvarez on 9 Mar 2024
Hola William , les agradecemos sus comentarios los cuales nos ayudan a mejorar , efectivamente les dimos un upgrade para que estuvieran mas comodos , respecto a la playa cuando tenemos aviso de un mal tiempo se retiran las tumbonas ya que se las puede llevar el mar , pero tenemos las otras que estan bajo las Palapas las cuales no tienen problemas .Efectivamente se fue la luz por el mal tiempo y aveces tenemos daños cuando regresa el servicio y eso fue lo que paso , les pedimos disculpas no siempre las cosas resultan como quisieramos .les enviamos un cordial saludo

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful small place with lovely helpful staff. well kept the terrain can be a bit difficult for those with difficulty walking steps and slopes highly reccomend
Stayed 2 nights in Feb 2024
Response from Lily on 6 Feb 2024
Hi Julie we thank you very much for selecting us for your vacation and appreciate your comments which help us improve our goal is your satisfaction .hope to see you again .Kind regards

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. Friendly and always helpful. The private beach was a great place to relax and take in the beauty. I will definitely be back.
Stayed 3 nights in Jan 2024
Response from Lily Alvarez on 1 Feb 2024
Hi Diane ,we thank you for selecting us for your vacations ,we are very glad you enjoyed our private beach , our goal is your satisfaction , hope to see you soon Kind regards

10/10 Excellent

irina

Liked: Cleanliness, staff & service, property conditions & facilities
Calme.Splendid scenery Good service and « a pearl of manéger «  Thank your A place to recommend !
Stayed 14 nights in Jan 2024
Response from Lily Alvarez on 24 Jan 2024
Hi Irina , we thank you for selecting us for your vacation also for your recommendations .It was a pleasure to serve you and that you rested and enjoyed the private beach .Hope to see you again .Kind Regards Lily

6/10 Okay

Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Lily Alvarez on 24 Jan 2024
Hi Cary , we thank you for having been with us and that you enjoyed your stay .Kind regards

6/10 Okay

Gabriela

Travelled with family
Liked: Cleanliness, staff & service
The host Lilly is amazing however the rooms need upgrading.
Stayed 4 nights in Jul 2023
Response from Lily on 31 Jul 2023
Hi Adriana , we would like to thank you for your recent visit to Maria’s kan-kin, it has been a pleasure to serve you, we appreciate very much your comments will take care about it .We hope the accommodations and services were to liking as complete satisfaction is our goal here at the Maria’s Kankin.Kind regards

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (3) stayed for 4 nights. The double room we had was lovely. It's in a great mostly quiet location away from the hubbub of the north of the island. The little beach alongside is beautiful, with views (incl. sunsets) back across the water to Cancun, great for snorkelling, and guests can use the kayaks and paddleboards provided. The one disappointing thing is that the bar/restaurant next to the beach has been recently upgraded, and while nicely done it seems to be being operated as a separate concern, even though the overall owner is the same, and is aiming to attract a more affluent clientele than the accommodation. A more relaxed beach bar that did snacks would be much more in keeping with the accommodation (and me). This also led to a few awkward moments: asked not to consume our own soft drinks and snacks on the beach (which I wouldn't mind if any of the underutilized waiting staff had ever asked if we wanted a drink, or if the drinks weren't the most expensive ones I found on the island); confusion over which sunbeds we were/weren't allowed to use, and overall I didn't feel as relaxed there as I should have in such a stunning setting. There was no wifi signal in the room but we gained access to the restaurant wifi which worked on the beach (but should be readily available to everyone, surely?)! Lily our host was brilliant. She helped us with recommendations for food, trips, taxis, and generally tried to smooth things over with the restaurant. Shame, should be amazing.
Response from Lily on 19 Apr 2023
Hi Tim it was a pleasure serving you and that have been able to enjoy the privacy of our beach , it’s our goal that our guest enjoy their vacations.We will take your comments into account to correct them .Hope to see you in the near future.Kind regards Lily

10/10 Excellent

virginie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Maria’s Kankin thanks to the Hotel manager Lilly who went out of her way to make sure we had everything we needed. She made us feel like we were family. The hotel itself was perfect and the private beach is definitely a plus (we had a maximum of probably 5 people in the water at some point).
Stayed 8 nights in Mar 2023
Response from Lily on 2 Apr 2023
Hi Virginie we would like to thank you for your recent visit to Marias Kankin, and appreciate very much your comments it help us to improve.Each guest is very valuable and are delighted you have enjoyed our private beach and pool .Hope to see you in the next future.Kind regards Lily

4/10 Poor

dave

Travelled with family
Disliked: Amenities, property conditions & facilities
Restaurant CLOSED, bar CLOSED, Room was clean, TV snow storm,
Response from Lily on 2 Apr 2023
Hi Dave , we thank you for your recent visit to MariasKanKin , each guest is important to us , we appreciate very much your comments it help us to improve.Are sorry our restaurant and bar were closed but fortunately now are open , Kind regards

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maria’s Kan Kin (Lily our host 5 stars!)
Our stay was amazing. Lily the host is absolutely THE BEST! Our only wish is that the music & staff at new restaurant was better. (Bad Club Music played loud and obnoxious at times) and the staff was not friendly to us as front ocean king room hotel guests. (So we spent our $ elsewhere for food & drink) Hopefully that will be different when we come back to see Lily and enjoy this side of the island.
Stayed 6 nights in Mar 2023
Response from Lily on 2 Apr 2023
Hi Renee we thank you for your recent visit to Marias Kankin, are very glad have enjoyed the Hotel , our hospitality it is our goal each guest is very important for us.We appreciate very much your comments it help is to improve, will take care about the restaurant staff.Kind regards

10/10 Excellent

Priscilla, Independence

Stayed 2 nights in Mar 2023
Response from Lily on 2 Apr 2023
Hi Priscilla, we thank you for your recent visit to Marias Kankin it has been a pleasure serving you , each guest is very important to us your satisfaction is our goal .Hope to see you again .Kind regards

6/10 Okay

Carolyne

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel is in a wonderful setting with gorgeous beach front and newly renovated restaurant and bar however unfinished when we arrived.. we found the rooms to be old and tired and not of an expected standard of cleanliness.Lillian was v welcoming and helpful.
Stayed 3 nights in Feb 2023
Response from Lily on 8 Mar 2023
Hi Carolyne , we thank you for your comments will take them into account , hope have enjoyed the Island .Kind regards

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service
Maria's Kin Kan was overall a good stay. The rooms could be improved but overall we enjoyed ourselves. Pros: -Staff was so nice and helpful -The private beach and equipment included was great -Vouchers for breakfast at the Kin Ha restaurant were a great value -The area is walkable and convenient. It's a short 15 minute walk to Punta Sur and there are restaurants, bars, and pharmacies nearby. Cons: -The room we stayed in really needs an update - the beds are extremely hard and all the linens thin and scratchy. Lots of ants in the bathroom. To call it a two bedroom suite is a stretch considering the second room with the single bed was a hallway to the bath which did not get cool like the main room did. I slept on the couch in the main room rather than the extra bed, because it was too hard and hot in the room. -The pool was dirty, too dirty to swim in. The water was green and not clear. -The restaurant and bar were closed, although we saw a lot of progress on renovation and it looks like they will be beautiful once finished. If the room renovations go anything like the beach part, it will be great!
Stayed 4 nights in Feb 2023
Response from Lily on 5 Mar 2023
Hi Mark , we thanked your comments very much it help us to improve, are glad have enjoyed the breakfast, private beach and pool , sorry about this there were some kids we apologize.About the room will take care about the single bed , the restaurant will be open in this week .Hope to see you again .Our goal is to give a good service .Kind regards

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a great little resort, unfortunately the bar and restaurant were closed while we were there, once all renovations are done I think it will be great. We had a ocean view room, it was very roomy , quiet AC and beautiful views.Lily the manager is a true gem, willing to help out in anyway she can. Housekeeping did an amazing job. If you are looking for 5 stars this is not but if you are looking for a solid 3 star with great service and a nice beach this is for you.
Stayed 5 nights in Feb 2023
Response from Lily on 22 Feb 2023
Hi Nancy , we appreciate you taking your time to make a comment which helps us improve.We are very pleased that you enjoyed the Hotel ,we always try to provide a good service .Fortunately the restaurant will be open soon to be able to give you a better service .Hope to see you again Kind regards

4/10 Poor

Dion

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Arrived after dark with no cell service and was told the property was overbooked. We were told this happens all the time, by the hotel owner. The owner and manager then walked us over to the hotel next door (we thought it was a sister hotel or that they owned that one too) and was given a moldy, smokey room and charged $60 more than Expedia charged us for the room at Maria’s. We ended up leaving after a few minutes; Expedia was very helpful in getting us a refund. The manager told us as we were leaving that they were going to tell Expedia that we didn’t show up so they weren’t charged a fee. I then received three emails from the hotel owner begging me to stop by their hotel the next morning, that they needed me to do something for them. This was very odd and uncomfortable, I did not go. I would definitely not recommend nor would I book again
Response from Teresa Pardo on 19 Feb 2023
Hi Andrea and Dion we are very sorry for what happened we try to support you by getting a room in another Hotel but it was not his liking, luckily you got another room that was what you were looking.I personally was with you until you left by taxi .It is our goal to give you the best service.Hope you enjoyed your stay on the Island and returned safely to your home last Friday.Regards

8/10 Good

debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lilly was exceptionally friendly and helpful which enhanced our experience. The beach and pool were phenomenal and we didnt want to leave the property. The garden courtyard was beautiful and we heard geckos and morning doves when waking up. We stayed at the Junior suite and some of the pictures did not match what the room actually looked like. It was a bit rustic but the bed was great.
Stayed 4 nights in Feb 2023
Response from Lily Alvarez on 14 Feb 2023
Hi Debra , thank you very much for your comments help us improve , we are glad you enjoyed our private beach and pool , also from the garden it is our objective and part of the attractiveness of our Hotel , thank for your stay , hope to see you in the near future .Kind regards Lily

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved that it was quiet and off the beaten path. We were able to walk to several restaurants. LILY was the absolute BEST in making sure we had everything we needed to make our vacation run smoothly. The beach and pool were clean and very private.
Stayed 5 nights in Jan 2023
Response from Lily Alvarez on 27 Jan 2023
Hi Laurie, thanks for your comments we appreciate it very much, it’s our goal that you enjoy your stay, are glad you enjoyed our private beach and the Island.Hope to see you again .Kind regards

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay helpful and friendly but property needing refreshing in spite of a lovely setting. Rock inset floors murder and rough concrete murder on bare feet
Stayed 5 nights in Jan 2023
Response from Lily Alvarez on 30 Jan 2023
Hi Norma , we appreciate your comments we will take into account your observation regarding the little stones , fortunately we realized enjoyed snorkeling in the quiet sea and reading on our private beach.We hope you enjoy the rest of your trip Kind regards Lily

10/10 Excellent

Andrew

Stayed 6 nights in Jan 2023
Response from Lily on 8 Mar 2023
Hi Andrew , we appreciate your comments help us to improve and continue to provide a good service are glad you enjoyed our private beach.Kind regards

10/10 Excellent

Michael

Response from Lily on 8 Mar 2023
Hi Michael , we thank you for your comments it help us to improve and continue giving a good service, are glad have spent a great time with us .Kind regards

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arriving at the property, we fell in love with the private beach and turquoise waters. The view from the Oceanside room was amazing. The property manager, Lily, went above and beyond for anything we needed. The restaurant and bar are under construction, which was unfortunate as it looks like it's going to be great. However, breakfast at the nearby Kin Ha restaurant made a great start to our day. Lastly, having a pool overlooking the colorful waters, the beach, and the amazing sunsets was the cherry on top for us at this stay. Definitely recommend it to anyone.
Response from Lily on 12 Jan 2023
Hi Salvador we appreciate very much your comments help us improve, are very glad have enjoyed the Private beach and pool, giving a good service is our goal .The restaurant will be open for February.Hope to see you again Regards Lily Alvarez

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here! Super low key spot. Lily took great care of me. Kin Ha is a short walk away. My only complaint was restaurant and bar is closed for remodeling but it will be amazing when it’s open. And it’s not a big deal because breakfast is at Kin Ha and they have a great bar as well.
Stayed 4 nights in May 2022
Response from Lily on 18 Jun 2022
Hi Roger , thanks for your comments we appreciate it very much , are glad have enjoyed your stay our goal is that . Hope to see you again when the restaurant and bar will be open . Kind regards

10/10 Excellent

Christopher

Stayed 1 night in May 2022
Response from Lily on 18 May 2022
Hi Christopher we thank you very much for your rating are glad you enjoyed your stay in the Hotel . Hope to see you again. Regards

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a Go!
It was lovely but… the restaurant was closed would have liked to have known that. Lily is one of friendliest people I’ve met she works the front desk . The beach and kayaks Fun! It’s quiet and has lots of history been around a long time! ❤️
Stayed 1 night in May 2022
Response from Lily on 16 May 2022
Dear Leslie ,we appreciate very much your comments ,are very glad have enjoyed our tranquility private beach and the kayaks, our priority is that you feel at home . When the restaurant is ready we look forward to see you and Christobal Colon :) Kind regards

10/10 Excellent

estella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was great for us. Away from the craziness of el centro. We absolutely loved our time here. Lili the manager of the hotel is an angel. She makes you feel at home and she has everything you need. You need a taxi, a doctor, Covid test, anything….Lili goes above and beyond to make sure your experience is amazing. The beach is small but perfec The hotel is going through a renovation and it is going to ba amazing! We will definitely come back.
Stayed 7 nights in Mar 2022
Response from Lily Álvarez on 4 Apr 2022
Hi Estella , Thanks for your comments we appreciate it very much our goal is to make you feel at home. Hope have arrived well and see you in the next future Kind regards

8/10 Good

Delmy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The beach access was amazing. I did not like there were too many mosquitos and that the hotel is under construction. Hopefully they will be done soon and they do a pest control
Stayed 1 night in Feb 2022
Response from Lily on 4 Mar 2022
Hi Delmy , thanks for your comments about our beach , sorry about the remodeling hope soon will be done and about the mosquitos we try to control them fumigating

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was notified on Xmas eve that the property was under construction. That was 4 days before Our reservation! On the busiest time of the year. We had no pool or restaurant amenities, but still a private beach to hang out on so we made it work. Wasn’t offered a discount and was told there was nothing wrong with our rooms just the rest of it was under construction which was a weird way of saying they werent going to do anything for us. We had not been told that that was under construction and we’re falsely led to believe that there was a pool restaurant area etc. With the pictures that they provided. As soon as we made the reservation we were contacted to find out what time we were going to be there at, they then could’ve told us that there was a problem with the construction coming along. Lili was great but if you’re going to make a reservation send a message or call ahead of time to make sure everything is up and running.
Stayed 2 nights in Dec 2021
Response from Lily on 31 Dec 2021
Hola anónimo , estamos remodelando para dar un mejor servicio , le avisamos de la situación y les pedimos disculpas por ello , tratamos de compensarlos dándoles un desayuno completo muy cerca de aquí y con albercas a su disposicion . Feliz año Lily

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with a gorgeous beach. The food was excellent and staff very professional. This will be my new home next time in Mexico.
Stayed 3 nights in May 2021
Response from Brigido Alvarez on 18 May 2021
Hi , thank you very much for your comments help us to improve. We keep the beach in the best conditions for you to enjoy it’s part of our appeal . Hope to see you again Regards

6/10 Okay

Kalye

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 7 nights in Oct 2020
Response from B. A. on 15 Oct 2020
Hi , thanks

10/10 Excellent

MICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Ana on 10 Mar 2020
Hi Mica , thanks we are very glad have enjoyed the place ,hope to see again. regards

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Romantic suite, beach view. I emailed the property and they confirmed the reservation. Upon arrival after paying for the room they gave us a different room, not the room we were promised. With that the manger told us that the romantic suite, beach view was not available and it was Expedia’s fault not her fault even after showing the email that she sent. We stayed because we didn’t know if there were any other places available. The manager did give us 10% off of the room. Still way too much money for the room that we stayed in. I will not be returning and I will never recommend this property to anyone.
Stayed 2 nights in Jan 2020
Response from Ana on 5 Jan 2020
Hi ,we are very sorry about this error system , the rate you had $181.78 dlls was for the room we gave you, because the Romantic suite is $214.00 dlls per night plus tax , we try to solve this with the 10% discount ,it was what we consider best for you , since it was difficult for the season to find a room Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming little spot. It has a lovely beach and great snorkeling along the dock. It is quiet and the staff is very friendly and accommodating.
Stayed 7 nights in Dec 2019
Response from Ana on 4 Jan 2020
Hi , thanks a lot for your comments we appreciate it very much , are glad have enjoyed the place , our goal is to have happy guest , hope to see you in the next future

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
If it was not for the many mosquitos, the place would be absolutely perfect!!
Stayed 2 nights in Dec 2019
Response from Ana on 31 Dec 2019
Hi thanks for your comments we appreciate it vey much , we tried to control the mosquitos ,lets spray every day . We are very glad have enjoyed he place . Regards

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019
Response from Ana on 30 Dec 2019
Hi thanks for your comments we appreciate it very much , we are glad have enjoyed the pool kind regards

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is in a gorgeous location, has beautiful beach, cabanas and kayak rental but the rooms are overpriced, old and outdated. Our bed was literally made out of concrete and very uncomfortable. When it was raining, the room ceiling was leaking, and your things got wet if the were close to the leak. The photos on Expedia are old and do not show the real situation today. The propery needs an uplift to be charging the prices they are.
Stayed 2 nights in Jan 2018
Response from Ana on 23 Dec 2019
Hi Anonymous , thanks for your comments we appreciate it very much it help us to improve . Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and very Comfortable place conveniently located
Stayed 4 nights in Jun 2019
Response from Ana Alvarez on 2 Jul 2019
Hi Thanks for your comments we appreciate it very much , are very glad have enjoyed the Hotel . Regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There are many things to like about Marian's Kan Kin. The property is beautiful with a private beach and dock. It's quiet and peaceful. The rooms are quite comfortable with great air conditioning. The pictures on Expedia are accurate. It is a little difficult to have as a base for a vacation, however. It's too far to walk to any place other than the Kin Ha restaurant. The front desk tries but is somewhat limited in their ability to help with some things, partly because there wasn't always someone there who could speak English and our rudimentary Spanish wasn't quite enough. (A suggestion would be to have a map and a FAQ page printed out for English speakers to read no matter who is in the office.) They were, however, always able to call us a cab. The restaurant is pretty basic. It's got a fabulous view, but it is outside and we couldn't take the mosquitoes after a while. Bring bug spray! And the continental breakfast that comes with the room really isn't a continental breakfast. It's simply toast and jam, extremely strong coffee, and orange juice. There is a breakfast menu you can order from (but not before 8:30!). Maria's Kan Kin is a definite consideration if you wish to stay away from the crowds of North Beach, just know that it's not a luxury stay and will involve a bit of extra effort.
Stayed 3 nights in Feb 2019
Response from Ana Alvarez on 3 Mar 2019
hi , thanks for all your comments it help us to improve ,part of our attraction is the private beach its tranquility and security , will take into account the English and the map with all the instructions . kind regards

4/10 Poor

Wayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
We stayed in Garden Room. Not so good. Bed was a rock, ceiling lights wouldnt work. Overall room was not clean. After 1 night checked out. Manager said oceanfront rooms are better. Offered to show us in case we wished to change rooms. We declined so cant advise on those. We were disappointed. Went to snorkel and would have been a great place for that.
Stayed 6 nights in Feb 2019
Response from Ana Alvarez on 16 Feb 2019
Hi Wayne , thanks for your comments it help us to improve ,will check the ceiling light , hope have enjoyed the Island

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

8/10 Good

Tanah

Liked: Cleanliness, staff & service, room comfort
Great little spot
This is a small, quiet hotel, great for those who want to get away from noise, people and traffic!
Stayed 6 nights in Feb 2019
Response from Ana Alvarez on 12 Feb 2019
Hi Tanah , thanks for your comments , we are very glad you enjoy the Hotel

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria's Kin Kan is situated on a lovely stretch of harbor beach perfect for swimming, boating (the property has free canoes and other small floatables), and snorkeling (with just goggles I saw angel fish, moray eel, barracuda, skate, star fish, sea cucumbers and urchins, sea fans and coral collecting around the wooden pier, schools of snapper and I think I saw a small yellowfin tuna.) The waitstaff is friendly and helpful, the food is good and the rooms are kept neat as a pin. My only issue was something that seems common to most properties on the island: dependency on AC in the rooms, and a lack of simple cross-ventilation. But there are some water facing rooms that probably would have solved that issue, we rented the less expensive room with no view and less air ciruclation. Perhaps next time.
Stayed 6 nights in Jan 2019
Response from Ana Alvarez on 12 Jan 2019
Hi , thanks for your comments we appreciate it very much , are very glad you have enjoyed the place. Will take into account your comments regarding ventilation .Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from Ana Alvarez on 2 Jan 2019
Hi Thanks for your comments it help us to improve

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Quiet side of island, snorkeling right off the beach. Staff is wonderful, grounds lovely but building in need of repairs
Stayed 3 nights in Aug 2018
Response from Ana Alvarez on 22 Aug 2018
Hi Thanks for your comments it help us to improve . Kind regards

10/10 Excellent

Marc, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second visit to Maria’s Kan Kin. Everyone is very friendly and accommodating. Great second experience. Thank you
Stayed 4 nights in Aug 2018
Response from Ana Alvarez on 22 Aug 2018
Hi Marc , thanks for your second visit and for your comments , hope to see you again Kind regards