Puerto de la Cruz Hotel Guide - Loro Park hotels in Puerto de la Cruz, Spain.

"We had a fantastic stay here. Check in was simple. We arrived a little early due to flight times but were able to store our bags and start using the facilities straight away. Then, when our room was ready, we had a lovely spacious and clean room overlooking the pools. Ery and Blue on the entertainment team were outstanding, full of of fun and enthusiasm throughout our stay for all of the daytime and evening activities. They were joined by Hector and Romen, two trainees, who quickly established themselves in the entertainment team and the four of them really made our holiday. Unfortunately, the day that Ery and Blue were both off, the cover staff (Laura) was a little lacklustre. The food was very good and definitely one of the better all-inclusive buffets I have experienced. There was good variety and always being topped up in both the main restaurant and the snack bar. The check out experience was a little disappointing. The reception staff were more interested in checking in new guests early than letting us check out. If our transfer to the airport had been any earlier, we may have had a problem. All in all, a very lovely stay and we will return"

"Lovely hotel with incredible views over the sea, very nice pool, good location with restaurants etc nearby and a 15 mins walk to the main part of Puerto de la Cruz (a bit steep on the way back). Plenty of parking within 5-10 mins walk. Breakfast is good, only negative is that the lifts are quite slow. "

"Excellent location, excellent staff. The breakfast was great and it's a really beautiful place. The rooms couldn't probably do with a slight facelift but it's part of the charm and they're clean, which matters more. I had to switch rooms a few nights in because there was a major leak in the bathroom, these things happen. More importantly, the staff were so helpful and ensured my replacement room had an equally good view. The balcony rooms are 100% worth it. I had such a good time staying here and I've stayed at 5 different hotels in the area. It has a traditional feel, it's family run and there's so much history."

"Loved this hotel "

"The property is in the ideal location with everything you could possibly want in a hotel. Gym, pool, hydrotherapy, spa, bar, restaurant. Absolutely wonderful stay. I will stay here when I come back. "

"Room 421 my shower glass always drop the water outside the shower plate"

"Excellent buffet breakfast and dinner, nice view, good deal in happy hours Good price for what they offer Staff very helpful and nice Areas for improvement: parking limited at time, WiFi weak at times and they charge for use the safety box in the room"

"Activities coordinator was friendly, funny, and very welcoming. The food was great and had lots of variety over the 2 weeks. The all inclusive option was a great value for us, and made the trip stress free. Would highly recommend this resort with the all inclusive option!"

"Amazing breakfast and dinner. Spotless! You can feel the hotel had its splendid times in the past with all good quality finishings of the room and jetted bath. The resort has many things for a family holiday including tennis court, small but good gym, kids club, big pool for families and all the entertainments for kids as well. I have to say it’s my first time seeing staff cleaning a plant leaf by leaf! The furnitures are old but they are spotless! The staff love their job and they do a good job as well! We had issue with one room and got a new room without any issue. My boy was sick and they gave kettle free of charge, which is usually 5 euros otherwise. The only thing that worth mentioning but deff not the hotel’s fault is that the location in on the cooler place of Tenerife. If you want to go to sea activities like scuba diving etc, you will need to drive just move 1hr to the other side, the sunny side of Tenerife. To us, we drive around 2:30hrs a day. For a week, it builds up, but we don’t really mind. Preferring staying in a quiet place!"