Dear Karem,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Adriana,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Isabel,We thank you for taking the time to share your opinion about your stay at Hotel Araiza Mexicali.Since our customers are the most important for us, and so are their reviews, we are constantly working to improve the quality of our services, to provide greater experiences.We are a hotel that provides designated spaces for social and business events, and one of the protocols that the hotel requires is to give our guests a written notice in the rooms about this type of events and their nature, and any future events the hotel might host.We offer you an apology for this inconvenience in your stay, which was caused by external factors in the hiring of music by the hosts of the event.Nevertheless, rest assured that your comments have been sent to the relevant areas to take them into account.We reiterate our sincere apologies for not having the comfort you deserve, hoping to be able to serve you again and provide the quality service to which we are accustomed.Please, feel free to contact us for any comments or questions, it will be our pleasure to personally assist you.Regards,Guest Services

Estimada Fernanda,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Susan,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Mario,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Anita,On behalf of the entire team at Araiza Mexicali, we would like to express our sincere gratitude for taking the time to share your feedback with us.We are delighted to hear that you had an exceptional experience during your recent stay with us. Providing outstanding service and ensuring the safety and comfort of our guests are our top priorities, and we are thrilled to learn that our staff members exceeded your expectations in these areas. It is wonderful to know that you felt welcomed and cared for throughout your visit.Your kind words about our breakfast buffet are truly appreciated. We strive to offer a wide variety of fresh and delicious options to help our guests start their day on the right note.Thank you once again for choosing Araiza Mexicali for your accommodation needs. We look forward to welcoming you back for another memorable stay in the future.Warm regards,

Dear Carlos,Thank you for sharing your feedback regarding your recent stay at Hotel Araiza Mexicali.As our valued guest, your satisfaction is our top priority, and we appreciate your insights as they help us enhance our services to provide even better experiences.Upon reviewing your reservation, we observed that both rooms were pre-paid through the booking portal, and they were reserved for two adults each. Consequently, at check-in, an additional fee was applied for the extra guests. Rest assured that your comments have been forwarded to the relevant departments for further review and improvement.Please know that the reception did not cancel your reservation but rather adjusted the arrival date to accommodate you at the day and hour of your arrival.Expedia indicated that your arrival was scheduled for April 15th. However, we understand that you arrived on April 14th at 11:00 PM. Due to our check-in policy, which begins at 3:00 PM, your reservation was not reflected in the arrivals for that day. Therefore, your room should have been made available on April 15th starting at 3:00 PM. However, we accommodated your early arrival and provided your room at 11:19 PM on April 14th.Should you have any further comments or questions, please do not hesitate to reach out to us. We are here to assist you and ensure your satisfaction.Warm regards,Guest ServicesHotel Araiza Mexicali

Dear Nancy,We thank you for taking the time to share your opinion about Hotel Araiza Mexicali.Since our customers are the most important for us, and so are their reviews, we are constantly working to improve the quality of our services, to provide greater experiences.We are glad that the service of our housekeeping department has been of your liking. We will reinforce this subject with all of our staff, making sure we offer the quality of service we are accustomed to.In deed, our equipment for gaming table is subject to availability and its required to leave a deposit, which we returned once the equipment is handed back. We appreciate your comments about the conditions of our gaming tables, htey have been sent to the relevant deparment to work on the details mentioned.Please, feel free to contact us for any comments or questions, it will be our pleasure to personally assist you.Regards,Guest Services

Dear Rudy,We thank you for taking the time to share your opinion about Hotel Araiza Mexicali.Since our customers are the most important for us, we are constantly working to improve the quality of our services, to provide greater experiences.We are pleased to hear that the level of service from our operational staff has been of your liking. We would like you to know that the equipment for the gaming tables is subject to availability, and it is required to leave a deposit, which is returned when the equipment is handed back.As well, our preferential rate for breakfast is only valid paying it at check-in time, yet, our breakfast will still be available at normal rate by paying it directly at restaurant.We are sorry that during your last day our elevator experienced technical difficulties, and you had inconveniences at check-out, however, we had bell boy staff asking and being attentive to our guests in order to provide them with assistance, considering the situation. Likewise, regarding the benefit of your courtesy drinks, indeed is very important to keep the physical coupons to make them valid.We reiterate our apologies for not having met your expectations during your stay.Nevertheless, rest assured that your comments have been sent to the relevant areas to keep noted the details mentioned.Please, feel free to contact us for any comments or questions, it will be our pleasure to personally assist you.Regards,Guest Services

Dear Sandra,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Arturo,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Gerardo,Thank you for taking the time to share your feedback regarding your recent stay at Araiza Mexicali. We're thrilled to hear that you found our hotel to be nice and clean.Your satisfaction is our top priority, and we're delighted to know that you had a positive experience with us. We look forward to welcoming you back again in the future for another enjoyable stay.If there is anything specific you would like during your next visit, please do not hesitate to let us know. We are always here to ensure your stay is as comfortable as possible.Warm regards,

Dear Irene,Thank you for sharing your feedback regarding your recent stay at Araiza Mexicali. We're glad to hear that you found our hotel to be a beautiful place to stay with your family.We understand your concern about noise levels, and while we strive to maintain a peaceful environment for all our guests, we also aim to create a lively and family-oriented atmosphere. We appreciate your understanding in this matter.Ensuring the safety and comfort of our guests is our utmost priority, and we're pleased to know that you felt safe during your vacation with us.We value your feedback and hope to have the opportunity to welcome you back to Araiza Mexicali in the future for another enjoyable stay.Warm regards,

Dear George,Thank you for sharing your feedback regarding your recent stay at Araiza Mexicali. We're delighted to hear that you had an excellent stay with us.Ensuring our guests have a memorable and enjoyable experience is our top priority, and we're thrilled that we were able to meet your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back to Araiza Mexicali in the future for another excellent stay.Warm regards,

Dear Bianca,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Juan,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Laura,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Ana,Thank you for sharing your feedback regarding your recent stay at Araiza Mexicali. We are delighted to hear that you found our staff to be super friendly and that you enjoyed the cleanliness and family-oriented atmosphere of our hotel.It is wonderful to know that you have stayed with us several times and have consistently enjoyed your experience. Your continued support means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.If there is anything else we can assist you with during your stay or if you have any further feedback to share, please do not hesitate to let us know. We are here to ensure that you have a pleasant and memorable experience at Araiza Mexicali.Warm regards,

Dear Robert,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Derek,Thank you for taking the time to complete our satisfaction survey. We are sorry to hear that we did not meet your expectations during your stay at our hotel. We want you to know that your feedback is of great importance to us as it helps us improve our services and ensure that all our guests have an unforgettable experience.We hope to have the opportunity to serve you again in the future and demonstrate our commitment to customer satisfaction.Sincerely,

Dear Matthew,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Jeff,Thank you for sharing your feedback about your recent stay at Araiza Mexicali. We are pleased to hear that you found our parking secure and that our bellhop provided courteous and prompt assistance.Your comments are valuable to us as we continuously strive to provide exceptional service and amenities to our guests.If you have any further comments or if there is anything else we can assist you with, please feel free to let us know. We are committed to ensuring that your future stays with us continue to exceed your expectations.We look forward to welcoming you back to Araiza Mexicali in the near future.Best regards,

Dear Ariana,Thank you for taking the time to share your experience at Araiza Mexicali. We are thrilled to hear that your one-night stay turned into two because you found our hotel so relaxing.Providing a tranquil and enjoyable atmosphere for our guests is always our priority, and we are delighted that we were able to exceed your expectations during your visit.We hope to have the pleasure of welcoming you back for another rejuvenating stay whenever you are in Mexicali again.Warm regards,

Dear Monica,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Thomas,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Estimada Yessica,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirla nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Saul,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your stay at Araiza Mexicali to be very nice, clean, and quiet.Providing a clean and tranquil environment for our guests is one of our top priorities, and we are glad that we could meet your expectations in this regard.If you have any further comments or suggestions for us, please feel free to reach out. We look forward to welcoming you back for another pleasant stay in the future.Best regards,

Dear Patty,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Elizabeth,We thank you for taking the time to share your opinion about Hotel Araiza.Since our customers are the most important for us, we are constantly working to improve the quality of our services, to provide greater experiences.We offer our apologies about the details of the cooling equipment in the room that have prevented you from having a good stay. Nevertheless, rest assured that your comments are very helpful and have been sent to the relevant areas to work in the above-mentioned situation and prevent it happening in the future to any of our guests.Please, feel free to contact us for any comments or questions, it will be our pleasure to personally assist you.Regards,Guest Services

Dear Susanne,Thank you for choosing to stay with us for 9 days at Araiza Mexicali. We truly appreciate your kind words and feedback.We are delighted to hear that you had a wonderful experience with our staff and that you felt safe and secure in our parking area with the presence of our guard. It's also great to know that you enjoyed our pool and game area during your stay.We are honored to have earned your loyalty, and we look forward to welcoming you back when you return to Mexicali. Please do not hesitate to reach out if there is anything we can assist you with in the future.Warm regards,

Dear Elizabeth,We thank you for taking the time to share your opinion about Hotel Araiza.Since our customers are the most important for us, we are constantly working to improve the quality of our services, to provide greater experiences.We are truly sorry the conditions of cooling equipment in the room have prevented you from having a good rest and a good stay overall. This level of service is not the one we are accustomed to.Nevertheless, rest assured that your comments are very helpful and have been sent to the relevant areas to work in the above-mentioned situation and prevent it happening in the future to any of our guests.Please, feel free to contact us for any comments or questions, it will be our pleasure to personally assist you.Regards,Guest Services

Dear Victor,Thank you for reaching out and sharing your feedback about your experience at Araiza Mexicali. We are delighted to hear that you received excellent service during your stay.Providing exceptional service is a top priority for us, and we are thrilled that our efforts made a positive impact on your visit. Your satisfaction is our greatest reward.If you have any further comments or if there is anything else we can assist you with, please feel free to let us know. We are always here to ensure that your future stays with us continue to exceed your expectations.We look forward to welcoming you back to Araiza Mexicali in the near future.Best regards,

Dear Saul,Thank you for taking the time to share your feedback regarding the recreation area at Araiza Mexicali. We are thrilled to hear that you enjoyed the variety of table games available, with ping pong and soccer table being your favorites.Providing enjoyable recreational facilities for our guests is important to us, and we are delighted that you found the options provided to be very nice. Your satisfaction is our ultimate goal, and we are glad that we could contribute positively to your experience with us.If there is anything else we can do to enhance your future visits or if you have any further feedback to share, please don't hesitate to reach out. We are committed to continually improving our services to ensure that each stay with us is memorable and enjoyable.We look forward to welcoming you back to Araiza Mexicali soon for more fun and relaxation.Best regards,

Estimada Bianca,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirla nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Lucia,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at Araiza Mexicali.It's wonderful to know that you found our staff friendly and that you appreciated the variety and quality of our breakfast buffet. We're glad you enjoyed the natural, fresh juices, and the quesadilla de chicharrón. It's always our aim to offer delicious options that cater to all tastes.We're also pleased that you found our pool areas spacious and inviting. We strive to provide our guests with comfortable and enjoyable amenities during their stay.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back to Araiza Mexicali in the future.Best regards,

Estimada Rosa,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirla nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Claudia,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Miguel,Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay. It is disappointing to hear about the condition of the room and the cleanliness issues you experienced with the carpets and hallway.Your comments are valuable to us, and we have shared them with our housekeeping team to ensure that such issues are addressed promptly and thoroughly. It is our commitment to provide a clean and comfortable environment for all our guests, and we regret that we fell short of your expectations in this regard.Please rest assured that we take your concerns seriously, and we will take the necessary steps to prevent similar occurrences in the future. We appreciate your understanding and hope to have the opportunity to regain your trust during your next visit to Mexicali.Best regards,

Dear Vianey,We thank you for taking the time to share your opinion about your stay at Hotel Araiza.Since our customers are the most important for us, we are constantly working to improve the quality of our services, to provide greater experiences.We would like to apologize for the inconvenience caused by our system when generating your reservation, making it in a single bed room instead of a double bed room. When notifying the front desk staff, we were able to make the pertinent movement, according to your original reservation. Reviewing your situation, and after the correct change was made, we could see that a room upgrade was requested, to a higher room category in our main building.Nevertheless, rest assured that your comments have been sent to the relevant areas to work on the details mentioned, in order to demonstrate to all of our guests the high level of service to which we are accustomed.Please, feel free to contact us for any comments or questions, it will be our pleasure to assist you.Regards,Guest Services

Estimado Juan,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Raymundo,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Salvador,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Chelsea,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Javier,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Juan,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Gracie,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Giovanni,Thank you for taking the time to complete our satisfaction survey. We are sorry to hear that your experience was not satisfactory during your stay at our hotel. We would like to have the opportunity to speak with you to obtain more information about your experience and effectively address your concerns.If possible, please contact us directly so we can obtain more details about your experience and provide you with an immediate solution.We value your feedback and hope to regain your trust in our hotel in the future.Best regards,

Dear Don,Thank you for sharing your feedback with us. We are pleased to hear that overall you enjoyed your stay at our hotel.We appreciate your feedback regarding the pillows, and we apologize for any discomfort they may have caused you. Your comments will be shared with our housekeeping team for review and improvement.We are delighted to hear that Roman, one of our bell clerks, provided exceptional service during your stay. He truly embodies the dedication and hospitality that we strive to offer to all our guests. We will make sure to recognize him for his outstanding efforts.If there is anything else we can do to enhance your future stays with us, please do not hesitate to let us know. We look forward to welcoming you back again soon.Best regards,

Dear Jonathan,Thank you for sharing your feedback with us. We are pleased to hear that you consider our hotel your go-to place and that your overall experience was perfect, as always.However, we sincerely apologize for the inconvenience you experienced with the toilet in your room. Your comfort is of utmost importance to us, and we regret that we were unable to address the issue promptly. Rest assured, we will investigate this matter further to ensure it does not happen again in the future.We value your loyalty and would like to thank you for choosing to stay with us once again. If there is anything else we can assist you with or if you would like to provide further details about your experience, please feel free to reach out to us.We hope to have the opportunity to welcome you back for another excellent stay in the future.Best regards,