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Reviews of 1818 Meridian House Apartments and Suites by Eskape Collection

3 out of 5
1818 Meridian House Apartments and Suites by Eskape Collection
1816 Meridian Ave, Miami Beach, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 254 out of 601 reviews" "
Rating 8 - Good. 197 out of 601 reviews" "
Rating 6 - Okay. 68 out of 601 reviews" "
Rating 4 - Poor. 31 out of 601 reviews" "
Rating 2 - Terrible. 51 out of 601 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

oksana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Te-Ana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family and I have stayed here multiple times. The location is close to everything, shops, beach and walking distance to everything you need for your stay. The staff is professional and always amazing. The location is private and offers many options for larger families. Price is great!
Stayed 2 nights in Apr 2024

6/10 Okay

HARPREET SINGH

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Reservation Department on 15 Apr 2024
Harpreet, Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you appreciated our hotel's great location and cleanliness. We also appreciate your feedback regarding the status of the rooms. Maintaining a high standard of cleanliness is a top priority for us, and we regret if we fell short of your expectations. We'll be sure to address your concerns with our engineering team to ensure that our rooms receive the deep cleaning they require. Once again, we appreciate your stay with us. We hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Reservation Department

10/10 Excellent

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities
Clean, big and affordable nice staff
Stayed 2 nights in Apr 2024
Response from Reservation Department on 6 Apr 2024
Joaquin, Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you appreciated our hotel's great location and cleanliness. We also appreciate your feedback regarding the status of the rooms. Maintaining a high standard of cleanliness is a top priority for us, and we regret if we fell short of your expectations. We'll be sure to address your concerns with our engineering team to ensure that our rooms receive the deep cleaning they require. Once again, we appreciate your stay with us. We hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Reservation Department

10/10 Excellent

Cayce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Julius, Nicholas and Obed were great! The Air conditioner was alittle loud. One of the windows did not lock. But overall a great smaller place to stay with lots to do within walking distance.
Stayed 1 night in Jan 2024
Response from Reservation Department on 2 Feb 2024
Dear Cayce, thank you very much for your stay, we hope to see you again!!

10/10 Excellent

makoso

Liked: Cleanliness, staff & service, property conditions & facilities
location is good
Stayed 2 nights in Jan 2024
Response from Reservation Department on 2 Feb 2024
Dear Makoso, thank you so much for your feedback. We hope to see you again

10/10 Excellent

Hayley, dublin

Stayed 1 night in Dec 2023
Response from Reservation Department on 2 Feb 2024
Dear Hayley, thank you very much for your stay. We hope to see you again!

10/10 Excellent

Bridget

Travelled with family
Stayed 1 night in Dec 2023
Response from Reservation Department on 2 Feb 2024
Dear Bridget, thank you very much for you stay with us, we hope to see you again,

10/10 Excellent

Gardy, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern apartments with seren courtyard at a fair nightly rate.
Stayed 1 night in Dec 2023
Response from Reservation Department on 2 Feb 2024
Dear Gardy, thank you very much for your stay! it was very nice to meet you,

2/10 Terrible

Aaron

Travelled with family
Disliked: Staff & service, amenities
The people upstairs refused to turn music down and partied till 4am.
Stayed 1 night in Nov 2023

2/10 Terrible

John

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Reservation Department on 16 Nov 2023
Good morning, if you gave us a 1, at least you could share a little bit more about your experience, your confirmation number, etc. Your "non-opinion" without coments doesn't contribute anything to the comunity. Have a blessed and peaful day, John

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Option, good value
Very spacious accommodation, close to shops, bars restaurants - spoiled for choice! Stayed two night, first night was a little noisy but this did not overlap to the next night.
Stayed 2 nights in Oct 2023
Response from Reservation Department on 16 Nov 2023
Thank you Richard for your feed back. We hope to see you again,

2/10 Terrible

Charmaine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Reservation Department on 30 Sept 2023
Dear Charmaine, we appreciate your time to give us a feedback about your experience, it helps us to improve. We feel sorry about what happened, we will be on touch with you.

4/10 Poor

Celisa

Stayed 2 nights in Aug 2023
Response from Reservation Department on 30 Sept 2023
Dear Celisa, we appreciate your time to give us a feedback about your experience, it helps us to improve. We feel sorry about what happened, we will be on touch with you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel is located in a quiet residential neighborhood but very close to Lincoln road and other attractions. Outside of a few small things, we very much enjoyed our stay here. It is very good for family travel.
Stayed 4 nights in Aug 2023
Response from Reservation Department on 28 Aug 2023
Dear, thank you so much for taking your valuable time in giving your feedback. We hope to see you again,

10/10 Excellent

Uyen

Stayed 1 night in Aug 2023
Response from Reservation Department on 7 Sept 2023
Thank you for your feedback, dear Uyen. We hope to see you again.

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for few day
Stayed 3 nights in Aug 2023
Response from Reservation Department on 21 Aug 2023
Dear Omar, Thank you for your stay with us.Best Regards,

8/10 Good

Bart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
We liked it ! Spacey & affordable
Stayed 3 nights in Jul 2023
Response from Reservation Department on 4 Aug 2023
Dear Bart,thank you for taking your time to give us a feedback. Our priority is to provide an excellent service. We hope to see you again!

4/10 Poor

Ebony

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
When We checked in the floor was wet as we entered the room. Front desk was with us cause we had a issue getting into the room so she helped us open the door she said O be careful they just mopped the floor. The washer smelled like mildew, then I reported it to staff she said the washer was broke the other day, I didn't know due to I texted front desk to ask about washer & dryers cause I put a load of clothes in washer after going to CVS to get Lysol wipes to clean out the washer. The TV didn't work I texted the front desk the 1st day to inform them if they can send someone never responded nor did someone come since we stayed 5 days, The chairs were not 🚫❌ safe, we sat down for dinner then the 🪑 chair broke and my daughter got injured by falling on the ground hitting her head & back onto the floor. I texted the front desk & went to office to get help with my daughter's injury, Jennifer came into our unit she took pictures of the broken chair & set in the other chairs she stated as she had realized herself that the chair she set in was about to crumble to the floor also. Front Desk texted me saying they would get in touch with me later after they talk to manager. I ask if the general manager please call me.
Stayed 4 nights in Jul 2023
Response from Reservation Department on 4 Aug 2023
Dear Ebony, we appreciate your time to give us a feedback about your experience, it helps us to improve. We feel sorry about what happened, we will be on touch with you.

10/10 Excellent

Azeez

Stayed 3 nights in Jul 2023
Response from Reservation Department on 21 Aug 2023
Dear Azeez, thank you for your stay with us. We hope to see you again,

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location if you are attending something at the convention center! In a quiet corner so you don’t have to deal with the South Beach craziness, but an easy walk or Uber to the more central areas. Amazing amenities and wonderful staff. I will definitely be coming again for my next convention event!
Stayed 2 nights in Jun 2023
Response from Reservation Department on 5 Jul 2023
Dear Vanessa,Thank you for taking your valuable time to review your recent experience at our hotel. Your ideas, feedback, and good news are all extremely valuable in helping us improve and continue to grow. It is our goal to ensure that we deliver a comfortable, warm, and personalized experience. We look forward to another opportunity of welcoming you in the future. Best regards

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was hands down the best! They not only help our luggage prior to checking in but also when we checked out as we had a late flight. The property is very clean they supply everything you need from towels paper towels sparking water, shampoo conditioner hand soap ,dish washing and laundry detergent! Our kitchen was fully equipped with all dishes cups pans and wine glasses and even had an espresso maker. The beds and pillows were comfy. We will definitely be back as everything was walking distance! And the staff are so kind! Loved it!
Stayed 2 nights in Jun 2023
Response from Reservation Department on 5 Jul 2023
Dear Edward, Thank you for taking your valuable time to review your recent experience at our hotel. Your ideas, feedback, and good news are all extremely valuable in helping us improve and continue to grow. It is our goal to ensure that we deliver a comfortable, warm, and personalized experience. We look forward to another opportunity of welcoming you in the future. Best regards

8/10 Good

Danuta

Travelled with partner
Liked: Cleanliness, staff & service
This 2 story property without elevator . We stayed on first floor and there was a lot of noise coming from unit upstairs first during the day from people cleaning it for about 2 hours - moving firniture, loud foot steps then in the middle of night from people staying upstairs . Loud music playing , heavy foot steps and moving furniture sounds . Outside of the noise , staff was very helpfull .
Stayed 1 night in May 2023
Response from Reservation Department on 29 May 2023
Dear Danuta,thank you so much for your feedback. We hope to see you again.

10/10 Excellent

José Mauricio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect place in Miami Beach
I loved it, eveything as shown on the pictures, the bed is too soft for my liking, but everything else was great.
Stayed 2 nights in May 2023
Response from Reservations department on 16 May 2023
Dear Jose thank you for your feedback. We hope to see you soon.

6/10 Okay

Verified traveller

Travelled with family
It was fine
The apartment was nice and clean. We were on the first floor and it was really loud early in the morning. Parking was a bit high ($35/night). We also had to pay a resort fee of $40/night for a resort that’s couple blocks away even though we didn’t use the resort. No free breakfast either. Take in all the costs before booking.
Stayed 2 nights in May 2023
Response from Reservations department on 16 May 2023
Dear Guest,the hotel fee include the cleaning service, the bottle of water in the room that you can refill as many times as you want, the capsules of coffe in the room, the coffee station outside in the morning, bikes, beach and pool towels, the roof top pool in our partner hotel, that what the hotel fee include. In Miami Beach, there is not parking free.Best Regards

10/10 Excellent

Rafael, Polk City

Liked: Cleanliness, staff & service, property conditions & facilities
We like it here
Stayed 2 nights in May 2023
Response from Reservation Department on 16 May 2023
Dear Rafael, thank you so much for your stay.

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great!Customers service was extremely amazing and helpful I couldn’t ask for a better staff!!
Stayed 1 night in Apr 2023
Response from Reservations Department on 13 May 2023
Thank you so very much for your review. Our customers are our top priority and we're delighted and honored to have served you. Hoping to se you back soon.1818 Meridian House Hotel

10/10 Excellent

Dena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2023
Response from Reservation Department on 9 May 2023
Thank you for your feedback,

8/10 Good

Vito

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Reservation Department on 9 May 2023
Dear Vito,Thank you for your feedback

6/10 Okay

Gerardo

Business traveller
Disliked: Staff & service
The resort fee is to high compared with other places , the people in reception lied telling me it was for taxes and got defensive about it , bad attitude not friendly at all
Stayed 1 night in Apr 2023
Response from Reservations department on 9 May 2023
Dear Gerardo,We explained you what included the hotel fee, is something that you approve before you confirm the reservation. thank you so much for your stay,

6/10 Okay

Carlos

Travelled with family
Liked: Staff & service
Good location but very limited parking requires finding paid parking on your own.
Stayed 1 night in Mar 2023
Response from Reservations department on 9 May 2023
Dear Carlos, Our hotel is part of "Art Deco" place, that is the reason why we have limited places for parking. In Miami Beach, there is not free parking.Than you for your stay

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness
The staff started out quite gracious with being able to hold luggage for 10 of us (2 rooms) a few hours before check-in. We were told to come back at 2:30 and, at that time, we would be able to check in. We arrived back at that time and were told that check-in wasn't until 3pm and they would have our rooms ready then. Well, 3pm came and went and our rooms were still not ready. We watched the cleaning crew enter our rooms at 2:45 and 3pm and START the cleaning. It wasn't until 4pm that we were actually able to get in our rooms and they still didn't feel clean. There were take out bags still left in one of the rooms and both of them had mold growing on the blinds in the bathrooms. In addition, there were a few people staying in the room next to us, smoking weed right outside of the door and this was only at 5pm! Come 11:00pm, one of the other rooms threw a party and were outside of their room screaming and yelling and the staff sat in the office and did nothing about it. This hotel has so much potential to be a great place to stay when wanting to be near South Beach but, with a staff that doesn't pay attention to detail and care about ALL of the guests, I'm afraid we won't stay there again.
Stayed 1 night in Mar 2023
Response from Reservations department on 9 May 2023
Dear Lisa,thank you for your feedback, however we gave you the rooms on time. Our office is open from 8 am to 11 pm, and every guest is advice that after hours if they have an emergency you have an assistance number. We hope to see you againBest Regards

10/10 Excellent

Ilir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2023
Response from Reservations department on 9 May 2023
Dear IIir,thank you so much for your feedback,

10/10 Excellent

Martha

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In love with this place! It’s exceptional!!! The staff is great! Very clean, quiet, exactly what we were look For!!!
Stayed 1 night in Jan 2023
Response from Reservations department on 4 Feb 2023
Thank you so much Martha, we really appreciate your feedback and hope you had an amazing stay!

4/10 Poor

Kun

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2023
Response from Reservations department on 8 Mar 2023
Thank you for your feedback Kun!

10/10 Excellent

Hilda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is as in the pictures! Everything is great! I will come back. Very convenient, right in front of the convention center, coffee station, water free, bikes. Just what we expected
Stayed 1 night in Jan 2023
Response from Reservations department on 29 Jan 2023
Thank so much Hilda for your amazing review, we hope you had and amazing stay and to see you soon!

10/10 Excellent

Sammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at the hotel was gorgeous! They have everything that you need: the room has bottle of water, coffee, shampoo and conditioner, housekeeper service everyday. The staff was super friendly. I will be back next month!!
Stayed 1 night in Dec 2022
Response from Reservation Department on 15 Dec 2022
Dear Sammy, thank you for your feedback, thank you for your stay with us

10/10 Excellent

Karly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short but gorgeous stay. I loved they offer bikes for free, Starbucks coffee stations for free, bottles of water inside the room for free. It is a hotel in the middle of south beach, you won't need to take Uber to visit the most emblematic places. Lincoln Rd., Ocean Drive, Collins Ave., South Point Park, Convention Center in front, everything is 10 min. walking. or you also have bikes! Everyone needs to stay here. Friendly staff: front desk and housekeeping. I loved it and I will be back!
Stayed 1 night in Oct 2022
Response from Reservations department on 29 Oct 2022
Dear Karly,Thank you so much for your amazing review, it really means a lot to us. Your are more than welcome to come back to 1818 Meridian House!

10/10 Excellent

Bogdan

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I stayed at the hotel because I have an event at the Convention Center. This place is everything you want to see! They have everything you need: room's adorable, comfortable, clean and spacious. The hotel has an amazing style and many areas where you can rest under the palms. The provided bikes, coffee stations, bottles of water (still and sparkling) that you can refill as many times as you want. WiFi runs! very helpful if you are working, Daily service cleaning, EVERYTHING FOR FREE!!! They also have parking available right in front. I highly recommend this place!!!!!
Stayed 1 night in Oct 2022
Response from Reservations department on 29 Oct 2022
Dear Bogdan, thank you so much for your great review. We truly hope you had an amazing stay with us and to see you back soon at 1818 Meridian House!

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 4 nights in Sep 2022
Response from Reservations department on 4 Oct 2022
Thank you much for your stay Adam, we hope to see you back soon!

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was a great stay! We had some problems with the air conditioner in our room so they moved us to another room with no problem. Overall it was amazing, cozy room, clean, the stuff was great, problem was quickly solved, we deff recommend!
Stayed 1 night in Aug 2022
Response from Reservations department on 8 Sept 2022
Dear Amanda,Thank you so much for your wonderful review, it truly means a lot to us. We hope to see you soon again at 1818 Meridian House!

6/10 Okay

Nosrat

I expected something better...expensive for the price !!! Too much noise from upstairs... Parking not free...35 USD per night 😐
Stayed 3 nights in Sep 2022
Response from Reservations department on 5 Sept 2022
Dear Nosrat,Thank you so much for your review, it truly means a lot to us. Unfortunately, in south beach there is no free parking and in our website the price is stated.Best regards!

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2022
Response from Reservations department on 5 Sept 2022
Thank you so much Andrew, we appreciate your review and hope to see you again soon!

8/10 Good

Jeeymi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and easy process
Stayed 1 night in Aug 2022
Response from Reservation Department on 12 Aug 2022
Thank you so much for your feedback,

8/10 Good

Ariel

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place everything was great besides them providing parking it was a hasle
Stayed 1 night in Aug 2022
Response from Reservations department on 8 Aug 2022
Thank you so much Ariel for your review, we hope to see you again!

10/10 Excellent

Jose A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, frrendly staff
Great place for a family stay, comfy, close to the beach and shops
Stayed 6 nights in Jul 2022
Response from Reservations department on 26 Jul 2022
Thank you so much Jose, we appreciate your feedback and hope you come back again at 1818 Meridian House.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2022
Response from Reservations department on 24 Jul 2022
Thank you so much for your review, we appreciate it!

2/10 Terrible

Tsomorlig

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
everything was terrible, I did not understand how they got 4 stars hotel rate
Stayed 3 nights in Jul 2022

10/10 Excellent

Aneli

Liked: Cleanliness, amenities, property conditions & facilities
Very amazing experience would love to come back again
Stayed 2 nights in Jun 2022
Response from Reservations department on 27 Jun 2022
Thank you so much Aneli, we are glad you enjoy your stay, and you are more than welcome to come back again!