Alicia was great! She accomodated a VERY late check in, and she was just lovely about letting us store our bags, and restaurant recommendations.
Unfortunately, the room wasn't great: It was small and strangely shaped, the carpet felt really dirty, and all in all I didn't feel like the hotel room was incredibly clean. The bed was also very uncomfortable, and it was made up in such a way that I couldn't pull the duvet up to cover my torso, so I was cold all night.