Outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews of Loews Miami Beach Hotel – South Beach

4.5 out of 5
Loews Miami Beach Hotel – South Beach
1601 Collins Ave, Miami Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 2126 out of 3266 reviews" "
Rating 8 - Good. 593 out of 3266 reviews" "
Rating 6 - Okay. 259 out of 3266 reviews" "
Rating 4 - Poor. 149 out of 3266 reviews" "
Rating 2 - Terrible. 139 out of 3266 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location to beach, shopping & restaurants. You get what you pay for here but worth it!
Stayed 4 nights in Mar 2024

10/10 Excellent

EDDY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mmm
Stayed 1 night in Feb 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

felicita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and clean. Breakfast was delicious and the waitress was good. But the bedroom furniture are a little old .I expect it to be more modern for the money I spends. I love the pool and the staff are very friendly.
Stayed 2 nights in Mar 2024
Response from Star Service Agent on 27 Mar 2024
We are happy to hear you enjoyed your stay with us! Thank you for your feedback!

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Pradeep

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a grand property
Stayed 3 nights in Mar 2024
Response from Erick on 25 Mar 2024
thank you so much for taking the time to leave us feedback. We hope to see you again soon!

10/10 Excellent

Shelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were super friendly. Our flight arrived at 8am and they accommodated us with an early check in that made the day much more enjoyable. The room was very spacious and clean. The pool area was very nice and great beach access. Beach chairs, boogie boards for the kids, banana boat ride, paddle boards and kayaks all included with our stay. Would definitely come back here again.
Stayed 1 night in Mar 2024
Response from Erick on 25 Mar 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Senthil, Akron

Liked: Staff & service
Good place
Stayed 2 nights in Mar 2024
Response from Star Service Agent on 26 Mar 2024
We are happy to hear you enjoyed your stay with us! Thank you for your feedback!

2/10 Terrible

Nika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst stays ever. They market this property as luxury, but it's not even close. They didn't clean my room, the staff was dismissive, didn't know basic facts about the hotel. never staying here again. Pay a bit more and stay somewhere else. It's a 3 star at best.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarvan

Liked: Cleanliness
Very good price
Stayed 5 nights in Mar 2024
Response from Star Service Agent on 25 Mar 2024
We are happy to hear you enjoyed your stay with us! Thank you for your feedback!

8/10 Good

Grace, KING OF PRUSSIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was great other than fact that staff could be friendlier. no one is smiling, whether youre approaching them or not.
Stayed 3 nights in Mar 2024
Response from Erick on 25 Mar 2024
thank you so much for taking the time to leave us feedback. We hope to see you again soon!

8/10 Good

Fimie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Mar 2024
Response from Star Service Agent on 25 Mar 2024
We are happy to hear you enjoyed your stay with us! Thank you for your feedback!

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loved the pool and fitness area. Staff was friendly.
Stayed 4 nights in Mar 2024
Response from Star Service agent on 24 Mar 2024
Thank you so much for your feedback!

6/10 Okay

Ankur

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were old and not maintained well. Bathroom door was broken
Stayed 3 nights in Mar 2024
Response from Erick on 25 Mar 2024
thank you so much for taking the time to leave us feedback. We hope to see you again soon!

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service. Beautiful property. We are coming back ASAP
Stayed 3 nights in Mar 2024
Response from Erick on 24 Mar 2024
We’re really grateful and appreciate you taking the time to share your rating with us.

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful views, and amenities. The bathroom could’ve been cleaned a little bit better, but overall it was a great stay.
Stayed 1 night in Mar 2024
Response from Star Service Agent on 24 Mar 2024
We are happy to hear you enjoyed your stay with us! Thank you for your feedback!

6/10 Okay

Ann

Travelled with family
Liked: Cleanliness, property conditions & facilities
We did not have enough dining options or seating in lobby for guests
Stayed 3 nights in Mar 2024
Response from Erick on 24 Mar 2024
thanks so much for sharing your experience with us. We hope to see you again soon!

6/10 Okay

Arti

Great pool. We stayed in a one bedroom studio suite and weren’t impressed, was dusty and our microwave and fridge for the kids was very old. Room could have been much better for the price.
Stayed 3 nights in Feb 2024
Response from Erick on 24 Mar 2024
thank you so much for taking the time to leave us feedback. We hope to see you again soon!

8/10 Good

giuseppe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Star Service Agent on 24 Mar 2024
We are happy to hear you enjoyed your stay with us! Thank you for your feedback!

10/10 Excellent

Denada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Erick on 23 Mar 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

4/10 Poor

Ayham

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You pay more than you get
Stayed 3 nights in Mar 2024
Response from Erick on 22 Mar 2024
We’re disheartened to hear this was your experience and assure you this is not our standard. We hope you’ll give us another chance to show you the service our team members pride themselves on. Should you choose to stay with us again, please reach out so we can ensure your stay is flawles

4/10 Poor

Tanya

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were told we had a dining credit. Turns out it was for next time we stayed. (?!?!) Will not stay here again. Scam. Horrible service, run down, plastic shower curtain. long line at check in and valet, no invoice for additional charges, just hit my card. One star. Do not recommend. $7 water in room. $50 parking, $50 resort fee. I’ve never given such a bad review. Stay somewhere else.
Stayed 1 night in Mar 2024
Response from Erick on 22 Mar 2024
We’re disheartened to hear this was your experience and assure you this is not our standard. We hope you’ll give us another chance to show you the service our team members pride themselves on. Should you choose to stay with us again, please reach out so we can ensure your stay is flawless.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel and good service. Rooms definitely a remodel for the price.
Stayed 5 nights in Mar 2024
Response from Melanie Diaz on 21 Mar 2024
Mark, thank you for recognizing our team's hard work in providing you with friendly and attentive service. We pride ourselves on making each guest feel welcome and taken care of throughout their stay. We look forward to welcoming you back soon to another memorable experience.

10/10 Excellent

ANNA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property, the room, the pool, the restaurants and the service…everything was AMAZING!! Oh…and the location…unbelievable!!
Stayed 3 nights in Mar 2024
Response from Melanie Diaz on 21 Mar 2024
Anna, thank you for your 5-star review! We are thrilled to hear that you enjoyed your stay at LOEWS Miami Beach Hotel and appreciate you taking the time to share your feedback. We look forward to welcoming you back soon for another memorable experience.

10/10 Excellent

arta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 3 nights in Jan 2024
Response from star service agent on 21 Mar 2024
Thank you for your kind words

10/10 Excellent

Dule, Norridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Erick on 22 Mar 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

8/10 Good

Toby, New York

Travelled with partner
Liked: Staff & service, amenities
The property is getting tired. Room had three different things that were wrong.
Stayed 2 nights in Mar 2024
Response from Erick on 24 Mar 2024
thank you so much for taking the time to leave us feedback. We hope to see you again soon!

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel for its first class aura all around. Definitely coming back
Stayed 4 nights in Mar 2024
Response from Erick on 22 Mar 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Cristal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay, I would recommend to all my family and friends!
Stayed 3 nights in Mar 2024
Response from Erick on 22 Mar 2024
thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back.

8/10 Good

Guerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Star service agent on 21 Mar 2024
Thank you for your feedback!

6/10 Okay

Justin Kyle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Mar 2024
Response from Erick on 23 Mar 2024
thanks so much for sharing your experience with us. We hope to see you again soon!

10/10 Excellent

Ysidro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Erick on 22 Mar 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from the concierge, to the beach helpers were friendly, helpful and so nice. Everyone was happy to be there and genuinely wanted us to have a great time. And we did!
Stayed 4 nights in Mar 2024
Response from Erick on 22 Mar 2024
thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back.

10/10 Excellent

Arvind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this property. Great location, very comfortable stay at the hotel, friendly staff, private beach, good food...what's more to add ! will definitely come back here.
Stayed 3 nights in Mar 2024
Response from Erick on 22 Mar 2024
thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back.

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort will stay here again
Stayed 1 night in Mar 2024
Response from Erick on 22 Mar 2024
thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back.

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a real good experience.Whish the hotel workers speak more English but trough text messages they were very helpful. The whole stay was awesome would come back again
Stayed 3 nights in Mar 2024
Response from Erick on 22 Mar 2024
thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back.

8/10 Good

Anastasiya, San Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2024
Response from Star Service Agent on 24 Mar 2024
We are happy to hear you enjoyed your stay with us! Thank you for your feedback!

10/10 Excellent

Maryna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at Loews Miami and we will definitely back next year! Felt staffs care about guests. Special thanks to beach services staffs!
Stayed 4 nights in Mar 2024
Response from Erick on 22 Mar 2024
thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back.

10/10 Excellent

Tonya L.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Erick on 23 Mar 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice and I will always stay here for now on each time I stay in South Beach
Stayed 2 nights in Mar 2024
Response from Erick on 22 Mar 2024
We’re really grateful and appreciate you taking the time to share your rating with us.

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nicely maintained hotel. The only concern is overcrowded pool and beds are placed so close to each other that you can touch another person.
Stayed 4 nights in Mar 2024
Response from Erick on 22 Mar 2024
We’re really grateful and appreciate you taking the time to share your rating with us.

8/10 Good

Rachid, tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the center of miami Beach, near restaurants etc... rooms not too fancy and could be more modern
Stayed 1 night in Mar 2024
Response from Erick on 22 Mar 2024
We’re really grateful and appreciate you taking the time to share your rating with us.

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Amazing location!
Stayed 3 nights in Mar 2024
Response from Erick on 23 Mar 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Sara

Travelled with family and small children
Liked: Amenities
Very good
Stayed 3 nights in Mar 2024
Response from Erick on 23 Mar 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Bessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Erick on 23 Mar 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Erick on 23 Mar 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Jia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale stylish hotel with good service
Stayed 1 night in Mar 2024
Response from Erick on 23 Mar 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Erick on 23 Mar 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

8/10 Good

Sanja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really wonderful ,clean and the staff is extremely friendly. However, it is very busy. Do not come to the pool around 11 you will not find a seat, people get pools chairs and leave, do not Come back for hours. The service at the pool is fast, the food is delicious. Overall great stay!
Stayed 2 nights in Mar 2024
Response from Erick on 22 Mar 2024
We’re really grateful and appreciate you taking the time to share your rating with us.

10/10 Excellent

Gus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 5 nights in Mar 2024
Response from Erick on 23 Mar 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!