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"Very close to convention center and the Pizza Hut across the street is a +"

"Staff was helpful, but morning check in was a long process and long wait. "

"Room was very clean, nicely decorated, quiet and very comfortable. Our family enjoyed staying here over spring break. "

"Shuttles to all universal attractions"

"I have stayed here for 20 years under 3-4 different names. I love the location. They did refresh the outside and paint the inside but no real updates in YEARS. Furniture was old and a little beat up. The mattress was a laugh. The first thing you saw was that 3" of it hung over the frame. If you sat on the edge you fell onto the floor. Once you learned how to get into bed if was not bad. Within hours I escorted a roach into the toilet. The carpet was very worn. The price is decent and I guess that why I kept going back. Now they charge for parking. The shuttle to the parks takes forever and does not have a very good schedule. Not great but not horrible."

"We had nothing but trouble with check-in. They were understaffed. The hotel itself is OK but really a miserable experience."

"Clean hotel and excellent service "

""Every stay at this beautiful resort truly feels like paradise, and I find myself returning time and again. The entire property is spotlessly clean, from the common areas to the guest rooms, and it always smells wonderful. Every staff member I encountered was incredibly helpful and friendly, making the experience even better. The only consistent hurdle is the check-in time; because this is a massive hotel that hosts many large groups, rooms are rarely ready before 5:00 PM. While you shouldn't count on an early check-in, the resort makes the wait easy. You can simply leave your bags with the bell hop and hop on a boat to Epcot or Hollywood Studios. If you aren’t heading to the parks, the pool bar and stunning lounge areas are the perfect places to relax. I’ll be back again very soon!""

"Great property, great location, and great value!"