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"Fantastic complimentary breakfast. Unbeatable location. Nice pool. Cozy outdoor seating areas with fireboxes. Pretty grounds. Everything clean and fresh-smelling. Excellent housekeeping—they shine above all other staff in friendliness. "

"room was very comfortable "

"All was great!!!"

"An iconic luxury hotel in the high end Nob Hill area. The highlight was going to the Top of the Mark on the 19th floor, with its 360 degree view. It is now an elegant bar that also serves appetizers. "

"Did not appreciate housekeeping lady trying to get us to leave our room at 8:30Am on check out day. She couldn't speak English so we couldn't even tell her we weren't ready to leave yet!"

"Great check in workers and overall great stay!"

"Location location location! "

"The age of the hotel is beginning to show. Staff was short especially for dinning. Staff was friendly. Outside of the facility was dirty. Obvious signs of vehicle abandonment throughout the facility. Cost of party was high and the daily rate was not told to us until we checked out. "

"It had great bonus perks if you got the upgraded rooms."