Hacienda Real

Family-friendly hotel with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Premium bedding, down duvets, pillow-top beds, in-room safe

Hacienda Real in downtown Playa del Carmen features an outdoor pool and motorized watercraft for adventure seekers. Guests enjoy the restaurant or café, in-room WiFi, and proximity to the Playa del Carmen Maritime Terminal.

Very good

Popular amenities

Breakfast available
24/7 front desk
Room service
Housekeeping
Pool
Air conditioning

Room options

Check availability for these dates

Tonight

Oct 14 - Oct 15

Tomorrow

Oct 15 - Oct 16

Standard Room

Sleeps 4

Deluxe Room, 2 Queen Beds

Sleeps 4

About the area

Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Hacienda Real is in the entertainment district and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Travelling with kids? Consider Xaman Ha Aviary, or check out an event or a game at Mario Villanueva Stadium Madrid. Kayaking and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby.

Visit our Playa del Carmen travel guide

Avenida 10 con Calle 10, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

Quinta Avenida - 1 min walk - 0.0 km
Playa del Carmen Main Beach - 3 min walk - 0.3 km
Mamitas Beach - 8 min walk - 0.7 km
Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km
Playacar Beach - 13 min walk - 1.1 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

‪La Chancla - ‬1 min walk
‪La Cochi-loka - ‬1 min walk
‪El Ranchito By Playa Del Carmen - ‬1 min walk
‪La Ranita - ‬1 min walk
‪La Famiglia - ‬1 min walk

About this property

Hacienda Real

Family-friendly hotel near Quinta Avenida

Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hacienda Real provides a coffee shop/cafe, car hire on-site and a restaurant. Stay connected with free in-room WiFi.

Other perks at this hotel include:

An outdoor pool, along with pool umbrellas
Limo/town car service, breakfast (surcharge) and express check-out
Express check-in, tour/ticket information and smoke-free property
Free newspapers, meeting rooms and laundry services

Room features

All 58 rooms have comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.

More amenities include:

Pillowtop mattresses, down duvets and cots/infant beds
Bathrooms with showers and free toiletries
25-inch flat-screen TVs with cable channels
Balconies, childcare services and coffee/tea makers

Similar properties

Free WiFi
Air conditioning
Housekeeping
24/7 front desk

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Return airport shuttle (surcharge) at scheduled times
Limo/town car service

Food and drink

Breakfast available for a fee
A coffee shop/cafe
A restaurant

Things to do

Outdoor pool
Personal motorised watercraft
TV in common areas

Conveniences

24-hour front desk
Free newspapers in lobby

Guest services

Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Meeting rooms

Outdoors

Pool umbrellas

Accessibility

Lift

1 building
4 floors
Built in 2008
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Cot
Down comforter
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower

Entertainment

25-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards

If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Parking height restrictions apply

Property is also known as

Hacienda Real Hotel Playa del Carmen

Hacienda Real Hotel

Hacienda Real Playa del Carmen

Hacienda Real Hotel

Hacienda Real Playa del Carmen

Hacienda Real Hotel Playa del Carmen

Frequently asked questions

Does Hacienda Real have a pool?

Yes, this property has an outdoor pool.

What time is check-in at Hacienda Real?

Check-in begins at 3 PM.

What time is check-out at Hacienda Real?

Checkout is at noon.

Does Hacienda Real provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times.

Where is Hacienda Real located?

This family-friendly Playa del Carmen hotel is located in the entertainment district, just steps away from 3D Museum of Wonders and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 15 minutes.