Potterne Hotels

"The Barman, Chris I think! He went above and beyond to make sure our stay was perfect. He was there last thing at night and 1st thing in the morning! Always smiling and nothing too much trouble! What a pleasure to me you! Everything was of the highest standard and the breakfast was excellent! "

"Perfect location, nicely appointed room, really nice bathroom, and good price."

"Room spacious and clean. Staff courteous and helpful. Breakfast was good with a range of options"

"Excellent stay .. I cannot understand some of the negative comments I read on Bath Spa. Excellent front of house and housekeeping. Great Breakfasts and Spa Experience - Property and room also great, with plenty of parking. Book you wont be disappointed. "

"The staff are just wonderful and I mean from front desk to the lady cleaning the room "

"Rooms were perfectly clean and spacious. All staff were outstanding, polite and nothing to much trouble. Although the breakfast was adequate the lack of eggs and flavour did let it down . "

"The staff were lovely. Our rooms were superb and the location great."

"Fabulous room and excellent food "

"Clean room, excellent location view onto the mill/river Avon. Only downside was the smell from the bathroom which was reported and action taken by staff promptly but still had the issue however was given a air freshener. Continental breakfast was nice and welcoming. Great views and would come back for sure (in the same room 123).Car parking available but tricky if returning from day out in evening due to tight space's to manoeuvre your vehicle into the spaces available. otherwise will be back again."