London Hotel Guide - Serpentine Sackler Gallery hotels in London, United Kingdom.

"I have stayed here multiple times and it is the only hotel I will use in London. The decor is stunning and so well put together. From the moment you walk in and are greeted by the gorgeous staircase, you know you've picked the right place. The staff are always so attentive and more than ready to help when you need it. The door is always opened for and you're always greeted with a warm welcome. If you need anything during your stay, they will make sure you have it within minutes. Whether it's extra towels, help carrying your bags, or even booking transportation, they are there to serve you and always with a smile. The breakfast buffet is top notch and a great way to start your day before exploring the city. And you couldn't ask for a better location. The hotel is across the street from the Gloucester road Underground station which houses two of the most accessible tube lines. It makes getting around London a breeze. This is definitely the place you want to stay on your holiday."

"Great location and helpful staff."

"The room was insanely small. We knew this going in but it was very different to experience it in person. It was very clean, recently updated, nice view of trees, good neighborhood, and the WiFi was great. But you had to have a phone for your key and had to have location on in Google which felt like an invasion of privacy. It would be ok for one person but not for a couple. There was a coffee maker in the room but it honestly just took up much needed space and the coffee wasn’t even labeled plus no tea option. There was no lobby or lounge associated with the hotel. The units are spread throughout the block mixed with residential. Not a typical hotel. "

"AC kept room cool, beds are just doubles not queen's or kings, bathroom is a weird configuration with the toilet right against the wall at least you wouldn't fall off, breakfast so so, scrambled eggs definitely real runny not the way we cook them in Canada"

"Excellent location. "

"Location was great right by Paddington train station. I really liked the property. My room was on the small side, but I was really only there to sleep so that is all I needed. The only negative I have is the staircases up to my room. I did not mind have to climb the stairs, but some of them were very narrow and it was a bit difficult navigating them with my suitcase when I arrived and when I checked out. "

"Was not offered a menu, not spoken to by any staff member. Not impressed at all."

"Clean room, friendly staff. The breakfast buffet was really good, but the dinner service was not. The dinner was a bit mediocre for the cost. The fitness room costs an additional fee to use. They do not allow guests to check in early unless you want to pay 80 euros additional. This was irritating as our flight arrived at 6:30am. They said we could get in immediately if we pay, so the rooms were available and ready. My friend stayed at a different hotel and was able to check in early without the extortion."

"Very poor checkin, fobbed off whilst having to wait, room adequate but dated and very noisy"