London Hotel Guide - Winter Wonderland hotels in London, United Kingdom.

"Was assigned a room with disability. I feel this room shouldn’t be assigned to a normal guest. It makes the whole experience stay feels like a hospital stay."

"Great service"

"This hotel has an amazing location but it stops there. Beds are extremely uncomfortable. The king bed is just two twin beds sandwiched together with a very uncomfortable seem in the middle. Mattresses are so old that the springs are gone. Hotel is dated and in need of upgrades. Moths flying around the halls and annoying cleaning staff that still knocks when you have do not disturb sign on. I saw a very fast moving insect in my bathroom on the last day. Would not recommend staying here. AC and fridge both very loud. Toilet runs. Not sure how this is even 4 star"

"Lovely clean hotel and room. Staff very helpful. Also the restaurant in the hotel is brilliant would highly recommend and the bar looks good"

"Great location, lovely breakfast, mostly helpful staff, aging room was fine but nothing spectacular"

"Excellent"

"Spotlessly clean through out the hotel. Delicious breakfast. Reception staff, so very friendly and helpful. Concierge amazingly helpful. Stayed here often, many years ago and we are back and not going anywhere else."

"All was as it should be"

"The property is located in an excellent location close to Hyde park, restaurants and metro stations. The staff was particularly accommodating and solved every problem, answered every question and exceeded every expectation! Highly recommend! "