Smallridge Hotels

"Incredibly friendly staf, and stunning sea views. "

"Absolutely terrible customer service. The reception staff were misleading from the start and clearly had no real intention of helping. They were quick to sound polite on the phone, but as soon as Expedia got involved, they ignored everything and refused to stand by what was said. Very unprofessional and completely lacking in integrity. I would not trust this hotel at all."

"Staff were lovely, room was small, especially the bathroom but nice, nice and quiet, great location 5 mins walk to the beach. The only bad thing was my other half had breakfast and said not nice was overcooked. And limited parking but right outside so that’s a bonus "

"The outside of the building looked run down but the inside was lovely! "

"Our family room was perfect for us - my daughter loved the bunk beds and having the outdoor area was lovely and so handy for our dog. The breakfast was lovely, the staff were very friendly and we could even charge our electric car. The location was perfect too. There was nothing I would change about our stay! "

"Large spacious room, comfortable beds, small but modern bathroom, great setting and nice and quiet over night, free parking on site. Staff were very helpful with any of our questions, breakfast was freshly cooked with plenty of variety and all for a very reasonable price. Will definitely return"

"Short walk from train station and easy access to shops and cricket ground."

"In a single room it didn’t feel I was treated the same as friends and family staying in double or family rooms. It was clean and adequate but not special. Breakfast buffet bacon and eggs first morning was not hot but there are freshly cooked alternatives. Evening menu was limited and not great although the hotel seemed half empty so I think the main restaurant was not open. Staff were generally very pleasant and helpful although one waitress spilled milk on my table said sorry but made no attempt to clear it up. Small things that leave an impression. Overall a nice historic hotel and very convenient location let down by small issues. "

"shops ok near enough"