Chester Hotel Guide - Storyhouse hotels in Chester, United Kingdom.

"The breakfast is decent of a buffet style. However the orange and apple juice doesn't taste the freshest. The room was clean and comfy and the bathroom was nice."

"Helpful attentive staff Comfortable bed Clean room "

"I wanted to change my booking because of my ill father but wasn't able to because i’d already paid & was only the last minute we decided to go,i’m so glad we did such a beautiful old pub ,nice clean rooms,hot shower & even a complementary bottle of wine,just the break we needed & we’ll definately be back "

"A nice long wknd break in Chester. Staff were friendly. Loved the water dispenser in corridor. Hotel’s location was perfect. The rooms are a nice size with a large bed. Felt comfortable during our stay. Occasional noise from other guests returning to their rooms in early hours of morning; but that happens. Seal on the shower door had come away and so water poured onto bathroom floor during shower & the shower controller was coming away from the wall, which lent to the feeling the rooms were a little tired in places. This didn’t impact our stay and would happily book again. "

"Room very clean, beds very comfortable. Only criticism is the bathroom could do with an upgrade (stayed im a family room). Air conditioning effective and easy to work."

"Good room -very clean . Nice to have a canal view .The Spa pool was fabulous. The hotel felt quite basic however for a 4 star hotel . No room service food available .No basic toiletries like soap/ shower gel or shampoo provided. There was no relaxing lounge area with sofas to sit in & enjoy -just a bar area with tv that was quite noisy . The staff were all very welcoming & friendly however . The hotel is in a good location-well positioned for walking into Chester’s city centre . "

"Such a lovely stay the front of house staff were absolutely amazing couldn’t do enough for you. The room was immaculate so clean and spotless and the room very modern with coffee with fresh milk and water. Bathroom spacious with a bath and a huge rainforest shower. "

"The breakfast was superb, everything you could wish for…from toast and croissants and doughnuts to a full cooked breakfast. Our room was fantastic with a view of the mill from bedroom window, bathroom was great for me being disabled, being able to walk in to a wet room was a huge bonus, not available at most hotels."

"Excellent property and great location. Great service, food and staff. Would definitely stay again."