Sunderland Hotels

"Excellent large carpark with easy access to reception "

"Beautiful, warm and cosy hotel. Parking tricky at times. Very slow shower flow and stopped completely at one point!! Staff were excellent and food quality was also very good. Thin walls in room...we could hear everything when our neighbours went to the bathroom! Overall, a very pleasant stay despite minor niggles."

"Very easy "

"nice stay room old style but cosy"

"Very central, welcoming hotel with excellent breakfast."

"Don't be fooled by the price and the appearance from the outside. The hotel is clean and comfortable, staff are exceedingly friendly and the breakfast was basic but acceptable and very good value for money"

"Always a warm welcome when you arrive. All staff excellent & very attentive. Food excellent, well presented & hot. "

"The overall cleanliness of the hotel & the service was wonderful with the exception of a grumpy woman behind the bar her service was awful, she didn’t even come to take my order for lunch I waited 40minutes I even had to go & ask & order it myself up at the bar, it wasn’t even busy. She wasn’t very helpful it was as though she didn’t like the job! Her approach to customers wasn’t great really to be honest. But I certainly give 5 stars to all the other staff in the restaurant & especially the lady at reception. Thank you to those staff that made up for the grumpy one with glasses. "

"Breakfast was average "