Birmingham Hotel Guide - Sutton Coldfield Mall hotels in Birmingham, United Kingdom.

"Skip this choice"

"I found the Holiday Inn was as I expected. "

"A 4* hotel but a beautiful one with staff that are clearly very proud to work there and want to provide excellent, personal service. A very good hotel at a reasonable price. Will definitely stay again!"

"Nice stay"

"The hotel room would definitely benefit from some tlc . New pillow as ones there are rock hard . Room smelt a bit funky as if windows had not been opened . Staff were clearly stretched due to an event in the hotel so check in took over 20 mins . Late night staffing was excellent. Good facilities for parking but charge should be clearer when booking . Reasonable price for parking ."

"The bathroom ceiling exhibited evidence of fungal growth. The hotel experienced a temporary shortage of tea bags due to a delayed delivery; however, the staff provided exceptional service, and the quality of the linen was notably high."

"The bed was so confortable. Shower good. Plugs under a mirror above the dressing table, fantastic. Great breakfast, lots of choice. Coukdbt fault the stay at all. Will definitely be back!"

"Property was nice and room ok. Shower was a powerful but temperature kept varying. Bar food and drinks were nice but disappointing that on Expedia (who we booked through) it said pets stay free but on arrival charges were applied for the dog which is why I’ve given a lower rating. Did mention to the member of staff who checked us in but nothing was done about this and Expedia still shows as pets stay free "

"arrived by train station 300 yards away"