Birmingham Hotel Guide - Castle Vale Central Park hotels in Birmingham, United Kingdom.

"Breakfast was buffet style, but first morning everything was cold, second day it was luke warm. Toaster was so slow people gave up. They do have evening meals but almost everything was off the menu, better off ordering a delivery. Noise overnight from traffic, roadworks and even helicopters overhead was enough to ensure we didnt sleep very well. Staff were mostly helpful but could have done more."

"Ok"

"Unacceptable. Mattresses are completely beyond their end of life. Booked two rooms and both were the same, one mattress literally had a spring coming out of it and poking into the sheet. The other had springs that would jab into your sides and crunched every time you moved. Asked for a second duvet so we could lie on top of it for extra padding, which never arrived. Car parking is extortionate at £10 per night. Many other areas in the room that are shabby a need upgrading, too many to list. Staff in the morning were apologetic and said that new beds are “on order” but didn’t seem to engage with the suggestion to buy mattress toppers for the guests in the meantime. Absolutely not a 3 star stay as advertised on Hotels.com. So for now, avoid!"

"Room was clean and I had a really good sleep! Everything else was great. Apart from one member of staff, who wasn’t rude but wasn’t welcoming on arrival and I felt as if I was bothering him when I asked a couple of questions. Not someone I would wasn’t to work front of house. That’s why I gave 4 stars."

"yes but alot wet patches so must be potholes.Staff Good and Helpful.Room Lovely And Comfortable."

"Staff were very friendly and helpful, pet friendly, room was clean and basic could of done with new mattresses as could feel springs, bathroom could do with bit revamping as black mould on grouting in shower looked very tired, but I would stay here again no problem great little place "

"The spa was beautiful and I enjoyed my 18th at your hotel. "

"Never received check in instructions"

"Friendly host. Good communication. Clean and quiet BnB "