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AluaSoul Orotava Valley - Adults only

4.0 star property
Adults-only hotel with 2 restaurants and free breakfast

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Photo gallery for AluaSoul Orotava Valley - Adults only

Lobby
Lobby
Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • All-inclusive
  • Pet-friendly
  • Breakfast included
  • Pool

Room options

Available filters for rooms
Showing 12 of 12 rooms

Suite Frontal Ocean View (1 adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Sofa bed - double
Separate bedroom
  • 40 sq m
  • Ocean view
  • Sleeps 1
  • 1 Single Bed

Suite Frontal Ocean View (3 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Sofa bed - single
Separate bedroom
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for My Favorite Club Suite Frontal Ocean View (1 adult)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (1 adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Free minibar items
LED TV
Pillow menu
Renovated in 2021
  • 40 sq m
  • Ocean view
  • Sleeps 1
  • 1 Single Bed

Suite Frontal Ocean View (2 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Sofa bed - single
Separate bedroom
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (1 Adult)

1 bedroom, in-room safe, desk, laptop workspace

Suite (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Sofa bed - single
Separate bedroom
  • 40 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for My Favorite Club Suite Frontal Ocean View (3 adults)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (3 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Free minibar items
LED TV
Pillow menu
Renovated in 2021
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite (Teide View) (1 Adult)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Sofa bed - single
Separate bedroom
  • 40 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite (Teide View) (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (2 Adults)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Sofa bed - single
Separate bedroom
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite (Teide View) (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Sofa bed - single
Separate bedroom
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Sofa bed - double
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for My Favorite Club Suite Frontal Ocean View (2 adults)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (2 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Free minibar items
LED TV
Pillow menu
Renovated in 2021
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LED TV
Renovated in 2021
Sofa bed - single
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About the area

Map
Calle Manuel Yanes Barreto, 13, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Loro Park - 10 min walk - 0.9 km
  • Taoro Park - 12 min walk - 1.0 km
  • Plaza del Charco - 14 min walk - 1.2 km
  • La Paz Lookout - 3 min drive - 2.3 km
  • Lago Martianez Swimming Pools - 11 min drive - 2.3 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 36 min drive

Restaurants

  • ‪Playa Jardin - ‬10 min walk
  • ‪Casa Mel - ‬16 min walk
  • ‪Andana Beach Club - ‬9 min walk
  • ‪Restaurante-Pizzeria Don Camilo - ‬4 min drive
  • ‪Alberto's Bar - ‬12 min walk

About this property

AluaSoul Orotava Valley - Adults only

Upscale eco-certified hotel remodelled in 2021 and located near Plaza del Charco
A free breakfast buffet, an airport shuttle and a poolside bar are just a few of the amenities provided at AluaSoul Orotava Valley - Adults only. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. Yoga classes are offered at the gym; the property also has a corner/local shop, concerts and live shows and a terrace. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • An outdoor tennis court, self-parking (surcharge) and a gift shop
  • Tour/ticket information, laundry services and games
  • A front desk safe, concierge services and a lift
Room features
All 202 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • LED TVs with cable channels
  • Wardrobes/cupboards, balconies and separate sitting areas

All-inclusive details

All-inclusive room rates at AluaSoul Orotava Valley - Adults only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Airport shuttle available
  • Parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Agua Lobby Bar
  • Kentia Pool Club
  • Mare Nubium
  • Terra Café

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Table tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • 4 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Built in 2001
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renovated entire property - November 2021
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Property is also known as

Diamante Suites
Diamante Suites Hotel
Diamante Suites Puerto de la Cruz
Hotel Diamante Suites
Hotel Diamante Suites Puerto de la Cruz
Hotel Diamante Suites Adults Puerto de la Cruz
Hotel Diamante Suites Adults
Diamante Suites Adults Puerto de la Cruz
Diamante Suites Adults
Hotel Diamante Puerto De La Cruz
Hotel Diamante Suites Tenerife/Puerto De La Cruz
Hotel Diamante Suites Adults Only
Hotel Diamante Suites
Aluasoul Orotava Valley
AluaSoul Orotava Valley Adults only
AluaSoul Orotava Valley - Adults only Hotel
AluaSoul Orotava Valley - Adults only Puerto de la Cruz
AluaSoul Orotava Valley - Adults only Hotel Puerto de la Cruz

Frequently asked questions

Does AluaSoul Orotava Valley - Adults only have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 6:00 PM.

Is AluaSoul Orotava Valley - Adults only pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at AluaSoul Orotava Valley - Adults only?

Self-parking is available for a fee. There is free parking nearby.

What time is check-in at AluaSoul Orotava Valley - Adults only?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at AluaSoul Orotava Valley - Adults only?

Checkout is at noon. Late checkout is available for EUR 25 (subject to availability).

Are there all-inclusive benefits at AluaSoul Orotava Valley - Adults only?

Some rate plans available at this property are all-inclusive.

Where is AluaSoul Orotava Valley - Adults only located?

Situated by the ocean, this eco-certified hotel is within 1 mile (2 km) of Garden Beach and Plaza del Charco. San Felipe Castle and Tenerife Beaches are also within 15 minutes.

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AluaSoul Orotava Valley - Adults only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 101 reviews
Rating 8 - Good. 43 out of 101 reviews
Rating 6 - Okay. 22 out of 101 reviews
Rating 4 - Poor. 9 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected. Would stay there again.
Stayed 8 nights in Apr 2023

8/10 Good

Joshua

Liked: Staff & service, room comfort

Good value for the price

Great pool, nice breakfast but our room had some water damage (which was fixed after we mentioned it twice). Top view to the ocean.
Stayed 3 nights in Dec 2023

4/10 Poor

Didier

Liked: Cleanliness, amenities, property conditions & facilities
* Noisy room in the evening until 11pm : no way to rest, no way to read, awfully noisy * Cleaning not always well done (cups, coffee pads, herbal tea...) * Breakfast : coffee with old machines is disgusting, with new machines (2), long queues * Several times had to ask for butter * No vegetarian food and sometimes even veggie food (pasta with cheese) contain ham
Stayed 7 nights in Mar 2023

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities
Solides Hotel mit gutem Meerblick oder Sicht auf den Tejde
Stayed 7 nights in Dec 2023

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siisti ja tilava huone

Huone on siisti ja moderni. Äänieristys on huono, viereisen huoneen keskustelukin kuuluu naapuriin. Aamuisin raskaan liikenteen melu herättää ainakin vuoren puoleisissa huoneissa. Iltaisin ja öisin on hiljaista. Hotelli on aika ylhäällä vuoren rinteellä. Erittäin hyvä aamiainen. Hyvä valinta
Stayed 7 nights in Nov 2023

6/10 Okay

Gordon Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó la tranquilidad pero la comida no era muy buena y casi siempre salio frio. Las bebidas de todo incluido están limitadas a unas marcas desconocidas y en general la calidad y servicio ha bajado muchísimo desde mi última visita hace solo unos 6 meses
Stayed 3 nights in Nov 2023

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 7 nights in Nov 2023

6/10 Okay

Maytuka-Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Wir hatten Ameisen im Zimmer es wurde leider nur einmal Insektenspray ausgesprüht. Und an den darauf folgenden Tagen wurden die Tierchen einfach ignoriert auch nach bescheid geben mussten wir uns selber drum kümmern. Auf ein Bügeleisen habe ich drei Tage gewartet. Das Essen im Hotel kann ich nicht empfehlen. Bis auf eine Suppe hat alles nicht so gut geschmeckt und warm/kalt halten der Speisen fällt Ihnen anscheinend sehr schwer. Außerdem erst mal gezwungen, ein Bändchen am Arm zu tragen für den ganzen Aufenthalt um zu zeigen, ob man Halbpension oder Vollpension gebucht hat. Das muss eine andere Möglichkeit geben, das zu zeigen. Unser Bändchen war aus Stoff heißt also nach Hände waschen/ Duschen / schwimmen war das Ding immer nass.
Stayed 7 nights in Oct 2023

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 10 nights in Sep 2023

10/10 Excellent

Moran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had an amazing stay

The room was amazing, the staff were helpful and very nice and the hotel was great! One elevator didnt work which was an inconvenience but not too bad for us, and the breakfast was always the same. These are the only downsides, but i would definitely come back.
Stayed 5 nights in Sep 2023

8/10 Good

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel rénové Petit déjeuner décevant Buffet répétitif Le restaurant n’a pas de terrasse ce qui est dommage Les animations de l’hôtel laissent à désirer
Stayed 7 nights in Jul 2023

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit freundlichem Personal.
Stayed 7 nights in Jul 2023

8/10 Good

Mª DEL CARMEN

Stayed 1 night in Jul 2023

10/10 Excellent

Gordon Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente fin de semana larga

Una escapada de fin de semana larga relajante. Todo nos gustó mucho, especialmente el trato de todos los trabajadores. Volveremos
Stayed 3 nights in Jun 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Bastante contento con la estancia.
Stayed 1 night in May 2023

10/10 Excellent

Mary Grace

Stayed 7 nights in Apr 2023

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel correcto, tuve problemas con la reserva, pero luego todo ok.
Stayed 1 night in Aug 2020

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Mikael

Liked: Cleanliness, property conditions & facilities, room comfort

proche Loro parque et plage mais sur les hauteurs

Piscine agréable. grande chambre avec salon et balcon
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon en générale , chambre spacieuse et propre
Stayed 7 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hôtel décevant pour un 4 étoiles

Publicité mensongère, nous attendions un miniclub vanté par vos soins qui n'existe pas. Hôtel relativement loin de la plage: 800m Hôtel de ville sans aucun extérieur. Snacks all inclusive peu étendu et qui ferme parfois 1h avant à la piscine. Points positifs : repas de bonne qualité et aire de jeux intérieure
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2019