Avenida Venezuela, 15, Puerto de la Cruz, Tenerife, 38400
What's nearby
La Paz Lookout - 5 min walk - 0.5 km
Plaza del Charco - 12 min walk - 1.0 km
Taoro Park - 12 min walk - 1.0 km
Loro Park - 4 min drive - 2.3 km
Lago Martianez Swimming Pools - 8 min drive - 0.8 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 31 min drive
Restaurants
Bar el Camino - 4 min walk
Hotel Teide Mar - 15 min walk
Zicatela - 6 min walk
Apricot - 15 min walk
Vinoteca Con Pasión - 6 min walk
About this property
Meliá Costa Atlantis Tenerife
Upscale family-friendly hotel near Lago Martianez Swimming Pools
Plaza del Charco is located near Meliá Costa Atlantis Tenerife, which provides a poolside bar, a terrace and dry cleaning/laundry services. Take some time to relax at the on-site spa. The on-site international cuisine restaurant, Rumba, offers breakfast, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.
Other perks include:
An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
Buffet breakfast (surcharge), self-parking (surcharge) and tour/ticket information
A 24-hour front desk, a banquet hall and smoke-free property
A lift, wedding services and multilingual staff
Room features
All 290 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and air conditioning.
Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 to 20 per person
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Boreal
O´lula
Rumba
Things to do
Bicycle storage
Children's pool
Evening entertainment
Free children's club
Full-service spa
Gym
Hot tub
Outdoor pool
Family friendly
Children's pool
Free children's club
Laundry facilities
Lifeguards on site
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
8 meeting rooms
Outdoors
On the beach
On the boardwalk/promenade
On the waterfront
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Hot tub
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Hardwood flooring in room
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
12 floors
Banquet hall
Eco-friendly cleaning products used
Lifeguards
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Bathroom
Bidet
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with cable/satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Connecting rooms available
Eco-friendly toiletries
Heating
Iron/ironing board on request
Laptop-compatible safe
LED lighting
Phone
Recycling
Policies
Check-in
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 10 to 20 per person
Self-parking fee: EUR 18 per day
A late check-out fee will be charged
Facilities fee: EUR 18 per person, per day and includes use of: sauna; hot tub
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Beatriz Atlantis
Beatriz Atlantis Hotel
Hotel Beatriz Atlantis
Beatriz Atlantis & Spa Hotel Tenerife/Puerto De La Cruz
Beatriz Atlantis And Spa Hotel
Beatriz Atlantis Hotel Puerto De La Cruz
Hotel Beatriz Atlantis Spa
Melia Costa Atlantis Tenerife
Meliá Costa Atlantis Tenerife Hotel
Meliá Costa Atlantis Tenerife Puerto de la Cruz
Meliá Costa Atlantis Tenerife Hotel Puerto de la Cruz
Frequently asked questions
Does Meliá Costa Atlantis Tenerife have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Meliá Costa Atlantis Tenerife?
As of 12 Jul 2025, prices found for a 1-night stay for 2 adults at Meliá Costa Atlantis Tenerife on 11 Aug 2025 start from €167.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Meliá Costa Atlantis Tenerife pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Meliá Costa Atlantis Tenerife?
Self-parking is available for EUR 18 per day. Limited spots are available.
What time is check-in at Meliá Costa Atlantis Tenerife?
Check-in start time: 3 PM; check-in end time: anytime.
What time is check-out at Meliá Costa Atlantis Tenerife?
Checkout is at noon. Late checkout is available for a fee.
Where is Meliá Costa Atlantis Tenerife located?
Located in Puerto de la Cruz, this beachfront hotel is in the city centre and within a 5-minute walk of Martianez Shopping Centre and Lago Martianez Swimming Pools. Playa Martianez and San Telmo Promenade are also within 5 minutes.
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Meliá Costa Atlantis Tenerife Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 164 out of 562 reviews
10 - Excellent
164
Rating 8 - Good. 281 out of 562 reviews
8 - Good
281
Rating 6 - Okay. 82 out of 562 reviews
6 - Okay
82
Rating 4 - Poor. 23 out of 562 reviews
4 - Poor
23
Rating 2 - Terrible. 12 out of 562 reviews
2 - Terrible
12
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10
Highly recommend the hotel
Christina
Stayed 7 nights in Jun 2025
10/10
Staff was amazing and rooms were really clean
Georges
Stayed 5 nights in Jul 2024
10/10
The location and the breakfast were great!
Lanvin
Stayed 3 nights in Apr 2024
8/10
Great location
Bethany Lauren
Stayed 6 nights in Feb 2023
8/10
Old Hotel
Place is nice
Room service was perfect
Nadezda
Stayed 6 nights in Feb 2023
10/10
First off location was perfect. Right by everything but quiet on the end. Staff 💗 was the best out my entire stay on Tenerife. The nicest most helpful from front desk to housekeeping. I’d stay anytime I’m in Tenerife.
sarah
Stayed 6 nights in Feb 2023
6/10
The hotel is in a good position and the staff are friendly. However there isn't a lot of space around the pool and there isn't much atmosphere in the bar or general areas. Charging €15 per day to park and €4 for use of a room safe is excessive
Howard
Stayed 6 nights in Mar 2024
6/10
The staff was very friendly, smiling and provided the best service. The rooms are worn out. As the hotel is big ; the elevators in the mornings were problematic due to intesive use. There was so many people for breakfast that the staff had difficulties keeping up
jan
Stayed 7 nights in Nov 2023
4/10
The location of the property was top-notch, however the actual rooms within the hotel were old, dated, and little left to be desired. We actually saw a big roach on our balcony - not a great impression. Our rooms were small and the bathroom walls were yellow stained.
Suzanne
Stayed 2 nights in Sep 2023
6/10
The hotel has seen it's glory days.
The service at the reception was super-slow 😴. Out of (only) 3 lifts just two was working.
The furniture and the room all in all was very dated.
We had half-board, and the dinner was tasteless (but much variations to choose from) but breakfast was good.
The hotel is located well and our room with two balconies directly to the ocean had splendid views.
Garage is a plus too.
Dan
Stayed 1 night in Jan 2024
4/10
The room looks like old, bad decoration
The time to get an elevator in the morning is very long (10min)
Very difficult to get to the parking as well
Anthony
4/10
The hotel was nice and clean ,the staff were friendly and helpful .
I had to pay €15 for parking but Puerto is a nightmare to park so I didn’t mind too much . I put my stuff in the safe and then it locked it in . I had to then pay €4 a day for the safe to get a code to open the safe .
The room was nice and clean but no coffee making facilities or fridge .
The pool was ok and clean .
We were kept awake by a party going off in the hotel until after midnight .
Then theirs the food !!! Not very nice at all and Luke warm this was for both the evening and breakfast .
I wish we would have gone breakfast only so we could have gone out for dinner .
We were also left trapped in the hotel as nobody told us about a cycle race that closed the hotel car park all day .
Ian
Stayed 1 night in May 2023
10/10
Leonie
Stayed 5 nights in Feb 2025
2/10
Amy Lashana Juanita
Stayed 5 nights in Mar 2025
8/10
Maten på buffén var fin utseende mässigt. Men det mesta smakade inte så mycket.
Åsa Christina Maria
Stayed 7 nights in Feb 2025
8/10
Juan Carlos
Stayed 3 nights in Jan 2025
10/10
Chadia
Stayed 7 nights in Nov 2024
10/10
José
Stayed 1 night in Nov 2024
8/10
Hôtel très bien situé le buffet est a amélioré
Bernard
Stayed 6 nights in Nov 2024
8/10
Dejligt sted som er besøgt mange gange. Kommer helt sikkert igen. Skøn beliggenhed.
Berit
Stayed 7 nights in Nov 2024
8/10
Francisco
Stayed 1 night in Oct 2024
6/10
Entrada antes de las 15h sin.coste en caso de haber disponibilidad.
David
Stayed 2 nights in Sep 2024
10/10
La vue de notre chambre était extraordinaire. Le ménage de notre chambre parfait