Cancun Hotel Guide - Tortuga Beach hotels in Cancun, Mexico.

"Food was delicious "

"The staff! They were al at so helpful and friendly! Our room was cleaned so well everyday! We went to She on our last night and it was amazing! We ate most of our meals at Amore and Rain. The staff we fantastic and the food was amazing!"

"Staff was great, resort was clean"

"The resort is beautiful"

"Room was beautiful, very comfortable, staff was great, food was good. I had a great time"

"4th time to this particular report. Staff always friendly and grounds/shared bathrooms are cleaned constantly. Can’t beat views. "

"We recently had a 3 week stay in the Occidental Costa cancun. Check in and check out was quick and effortless. The terrace room we stayed in was immaculate and probably recently renovated. Shower was large and had a bench for the ladies. Always had hot water at any time. I found the beds extremely comfortable and the climate control for the rooms was perfect.The entire resort is maintained excellently. House keeping was excellent as well. room was always taken care of and water/beer/softdrinks in fridge replaced daily. I can't say enough about the staff, everyone was very friendly and polite and made us feel very welcome. The food was good and had plenty of options from fresh fruits to salads, pastries, chicken, fish, beef, pork, vegetables. They had a build your own pizza which is cooked in a stone oven as well as burgers, hotdogs, fries for the kids or picky eaters.There is a line up to get into the buffet... but only during peak times.. the line goes quick as the waiters and the staff that seat you are right on top of things to clear a table quick for the next guests. There is plenty of loungers around the pool and beach area. You still may want to get up earlier to get the premium sun locations. The beach area is smaller and we knew that coming there. The shows are held outdoors so it may get a bit noisy if you are relaxing in your room but they shutdown at exactly 10 pm, with the bar closing at 11 pm. This is more of a family and relaxing resort. We loved it!"

"Room was clean, helpful staff"

"We had a great stay. I must recommend this resort!"