Union Square Hotel Guide - Boutique Hotels in Union Square, San Francisco

"Rooms are perfect and staff is super friendly definitely recommend!"

"TERRIBLE MATTRESS. Need I say more? Also the bellman tried to rip us off with pride to the airport from his friend that was $20 more than a taxi or Lyft. Sleeping is the most important. The mattress was unacceptable. "

"I have stayed here twice and definitely will do so again. The location could not be better. Superb restaurants within walking distance, proximity to Chinatown, cable car stop right in front and comfortable, clean rooms. The best staff I've ever encountered. A classy and elegant hotel with a long history. "

"great hotel "

"Everything you need and want is very close by including great restaurants, convenient parking, theaters, and shopping!"

"Clean room, very helpful staff. Nice old hotel with old Wood features and high ceilings. Comfortable bed."

"On 3 occasions staff entered my room without permission. For example, on my last day at the hotel, around 9:00 AM, the cleaning staff called out "House Keeping" AFTER she had entered my room. I called the front desk and asked for the manager. A woman who barely spoke english claimed to be the manager. When questioned her claim, she said she was "sort of the manager". I told her that I wanted to speak with the HOTEL manager. She forwarded my call to HOUSE CLEANING manager! House cleaning told me that they would relay my message to the hotel manager. I never got a call back. I have been going to this Hotel since the 1990s. It has slowly but surely become run down. Now even the service is bad. No more Nikko!"

"The hotel was great. I loved my room and the hotel location was perfect for my needs. I would stay here again and I’m looking forward to staying there again!"

"The staff was wonderful. Mostly our concierge, Steve. He went above and beyond to make our anniversary so special. We are planning to go back to San Francisco later this summer and the main reason we will stay at Clift Royal Sonesta is the service level that Steve provided us. Thank you so much. "