Mandarin Oriental Hotel Group hotels in Upper West Side, New York

"Great hotel. Music in lobby lounge most night which was excellent. Food in bar lounge is great. Rooms are modern and comfortable and large for New York standards. "

"Service was spectacular– the adjacent French café was the best way to start each morning! The rooms were quaint and clean with comfortable beds and linens. Everything I needed! I will definitely be back!"

"We have been staying at The Empire 1-2 times per year for 15 years to attend the ballet at Lincoln Center. It is a simple walk across the street to the theater, and there are plenty of dining options nearby. We have always been happy with our room, the staff is excellent and gracious. I highly recommend the hotel."

"Staff was great "

"Friendly, helpful staff. Well-maintained property. "

"Nice upper west side hotel, great location, friendly staff, love the flowers at the entry."

"Staff was friendly and helpful, it was comfortable and clean. Slept well. Also bathrooms were good, just missed out the soap because they were empty. "

"Exceptional service and the staff are friendly. The room service was excellent and we asked for late check out because our flight was later and we decided to stay in room since it was raining hard outside and the person who brought our room service brought us a complimentary espresso later on and a little snack so sweet gesture. I will stay here again "

"The property is a half block away from Central Park and a few blocks away from the subway. Lots to do in the area and plenty of shopping choices"