Outdoor pool, pool loungers
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Reviews of Casa Valladolid Boutique Hotel

3 out of 5
Casa Valladolid Boutique Hotel
Calle 44 #176 entre Calle 37 y Calle 35, Colonia Candelaria, Valladolid, YUC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 471 out of 691 reviews" "
Rating 8 - Good. 158 out of 691 reviews" "
Rating 6 - Okay. 40 out of 691 reviews" "
Rating 4 - Poor. 10 out of 691 reviews" "
Rating 2 - Terrible. 12 out of 691 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

MJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful on directions to all activities. They called taxis quickly. Pure water was always available.
Stayed 4 nights in May 2024
Response from Casa Valladolid Hotel Boutique Team on 11 May 2024
Agradecemos su comentarios, son realmente valiosos para nosotros¡Excelente fin de semana!

10/10 Excellent

JOSE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really clean, staff was super helpful, and the town of Valladolid was a great experience.
Stayed 1 night in Mar 2024
Response from Casa Valladolid Hotel Boutique Team on 2 May 2024
Gracias por sus comentarios, son importantes para nosotros, esperamos regresen pronto fue un placer atenderlos, que tengan buen viaje y que todo este bien, saludos afectuosos!

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and excellent location
Stayed 3 nights in Apr 2024
Response from Casa Valladolid Hotel Boutique Team on 2 May 2024
Gracias por sus comentarios, son importantes para nosotros, esperamos regresen pronto fue un placer atenderlos, que tengan buen viaje y que todo este bien, saludos afectuosos!

10/10 Excellent

Kelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous place that is a 5 minute walk from the town square. Very quiet and fabulous staff. Pretty pool and breakfast served (extra charge) each day.
Stayed 5 nights in Apr 2024
Response from Casa Valladolid Hotel Boutique Team on 27 Apr 2024
Agradecemos sus comentarios son realmente valiosos para nosotros ¡Excelente día!

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little boutique hotel. Walking distance to restaurants, stores and even a Cenote. It is quiet and safe. I would definitely recommend this place.
Stayed 5 nights in Apr 2024
Response from Casa Valladolid Hotel Boutique Team on 15 Apr 2024
Agradecemos sus comentarios, esperamos regresen pronto fue un placer atenderles, que tengan buen viaje y que todo este bien, saludos afectuosos!

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities
Well located, clean, pretty setting and helpful staff.
Stayed 1 night in Apr 2024
Response from Casa Valladolid Hotel Boutique Team on 15 Apr 2024
Agradecemos sus comentarios, esperamos regresen pronto fue un placer atenderles, que tengan buen viaje y que todo este bien, saludos afectuosos!

10/10 Excellent

Elizabeth, Chula Vista

Stayed 1 night in Apr 2024
Response from Casa Valladolid Hotel Boutique Team on 4 May 2024
Agradecemos sus comentarios son realmente valiosos para nosotros ¡Excelente fin de semana!

10/10 Excellent

Bharat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this place. Front desk staff is awesome and very helpful. Location is awesome and everything is within walking distance. Place is right in the middle of City Center.
Stayed 3 nights in Mar 2024
Response from Casa Valladolid Hotel Boutique Team on 14 Apr 2024
Agradecemos su comentarios, son importantes para nosotros, esperamos regresen pronto fue un placer atenderles, que tengan buen viaje y que todo vaya bien, saludos afectuosos!

10/10 Excellent

Loretta, Edmonton

Response from Casa Valladolid Hotel Boutique Team on 2 May 2024
Gracias por sus comentarios, son importantes para nosotros, esperamos regresen pronto fue un placer atenderlos, que tengan buen viaje y que todo este bien, saludos afectuosos!

10/10 Excellent

Reg, Edmonton

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely property. The courtyard and pool area was very relaxing. The staff were so helpful. The location was excellent and we were able to easily walk to the town square and other points of interest. Our room was spacious, clean and the bed was comfortable. It was our first stay in Valladolid and we would return - and stay in this beautiful, boutique hotel.
Stayed 1 night in Apr 2024
Response from Casa Valladolid Hotel Boutique team on 10 Apr 2024
Agradecemos sus comentarios son realmente valiosos para nosotros¡Excelente dia!

6/10 Okay

Bev

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Casa Valladolid Hotel Boutique Team on 9 Apr 2024
Gracias por sus comentarios, esperamos tengan un viaje y que todo vaya bien, saludos afectuosos!

10/10 Excellent

Pascal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel at walking distance to the center of Valladolid. The staff was super-friendly and the room we got exceeded our expectations by far! Whenever coming back to Valladolid, Casa Valladolid Boutique will be one of our first destinations to look for.
Response from Casa Valladolid Hotel Boutique Team on 5 Apr 2024
Gracias por sus comentarios, son importantes para nosotros, esperamos regresen pronto, fue un placer atenderles, que tengan buen viaje y que todo vaya bien, saludos afectuosos!

10/10 Excellent

Brigham, West Jordan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun little spot near Valladolid Centro. Worked well for our family of 8 to overnight in 2 units.
Stayed 1 night in Mar 2024
Response from Casa Valladolid Hotel Boutique Team on 5 Apr 2024
Gracias por sus comentarios, son importantes para nosotros, esperamos regresen pronto, fue un placer atenderles, que tengan buen viaje y que todo vaya bien, saludos afectuosos!

10/10 Excellent

Maria E.

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is in a nice, quiet area with grocery stores, a bakery, coffee shops, and restaurants. The staff was very helpful. As far as the room, it needed a bit more furniture and the bathroom lacked towel hooks.
Stayed 3 nights in Mar 2024
Response from Casa Valladolid Hotel Boutique Team on 31 Mar 2024
Agradecemos sus comentarios, son importantes para nosotros, tomaremos en cuenta sus observaciones, esperamos regresen pronto, que tengan buen viaje y que todo vaya bien, saludos afectuosos!

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful, kind staff. Very clean and well furnished, with a mini refrigerator if you need to keep medication or food cold.
Stayed 2 nights in Mar 2024
Response from Casa Valladolid Hotel Boutique Team on 28 Mar 2024
Gracias por sus comentarios son importantes para nosotros, esperamos regresen pronto, fue un placer atenderles, que tengan buen viaje y que todo vaya bien, saludos cordiales!!

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Casa Valladolid Hotel Boutique Team on 21 Mar 2024
Gracias por sus comentarios, esperamos recibirles de nuevo, que tengan buen viaje y que todo vaya bien, saludos afectuosos!

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here! We arrived early and they allowed us to leave our baggage there and we took a nice walk through the area. Very walkable to numerous restaurants and some beautiful neighborhoods. Very clean! having just spent three weeks in filthy Tulum (sorry, not a pleasant city). We hope to return to Valladolid in our future travels. This hotel was perfect!
Stayed 1 night in Mar 2024
Response from Casa Valladolid Hotel Boutique Team on 17 Mar 2024
Gracias por sus comentarios son importantes para nosotros, esperamos regresen pronto, fue un placer servirle y que la haya pasado bien, que tenga buen viaje para su siguiente destino y que todo vaya bien, saludos afectuosos!

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and very accommodating.
Stayed 2 nights in Feb 2024
Response from Casa Valladolid Hotel Boutique Team on 24 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

William L

Liked: Cleanliness, staff & service, room comfort
Overall fair
They can make some improvements with the dining area. No coffee or continental breakfast for guest and no hair dryers in the rooms. Overall fair price for the accommodations. Customer service was good.
Stayed 4 nights in Feb 2024
Response from Casa Valladolid Hotel Boutique Team on 24 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lone

Stayed 2 nights in Feb 2024
Response from Casa Valladolid Hotel Boutique Team on 24 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff - short walk from bus station and easy walking distance of everywhere in town - organised a taxi tour to chichen Itza and cenotes which made it easier and decent value compared to tour agencies
Stayed 2 nights in Feb 2024
Response from Casa Valladolid Hotel Boutique Team on 24 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with spacious rooms and great location. Lots of restaurants in the area and walkable to the Centro. My only issue is if you get a room on the second floor they have no elevators and no one to really assist with bags. Other than that our stay was spectacular.
Stayed 3 nights in Feb 2024
Response from Casa Valladolid Hotel Boutique Team on 24 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jeffrey, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Casa Valladolid Hotel Boutique Team on 24 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay at this Boutique Hotel
Great location close to the central square. Numerous great restaurants in Valladolid. Our hotel felt like a spacious studio apartment (no kitchen of course) with a small balcony overlooking the courtyard. Excellent, friendly staff. Delicious breakfast served on the patio. The hotel is located close to a church and small park where there was a religious festival going on. We enjoyed listening to some of the music from the church in the evening, and again in the morning the singing during mass; very pleasant, not loud and bothersome. We wish we would've stayed two nights instead of just one. When in Valladolid don't miss the beautiful monastery at the Ex-Convento e Iglesia San Bernadino.
Stayed 1 night in Feb 2024
Response from Casa Valladolid Hotel Boutique Team on 24 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely hotel.
Stayed 2 nights in Feb 2024
Response from Casa Valladolid Hotel Boutique Team on 24 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Hans

Stayed 2 nights in Feb 2024
Response from Casa Valladolid Hotel Boutique Team on 24 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel where we felt well looked after
Stayed 2 nights in Feb 2024
Response from Casa Valladolid Hotel Boutique Team on 4 Feb 2024
Gracias por sus comentarios, son importantes para nosotros, esperamos su visita nuevamente, fue un placer atenderles, esperamos tenga un buen viaje y que todo vaya bien, tenga un saludos afectuoso!

10/10 Excellent

Paula

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was our best hotel that we stayed in during our Yucatán trip! The grounds were pretty, and the room was spacious and spotless. The pool was clean and inviting and they served delicious breakfasts. Best of all the staff was extremely helpful,friendly and always available. A special shout out to Gabriela who is fluent in English and generously helped us with all our questions and concerns💕.
Stayed 5 nights in Jan 2024
Response from Casa Valladolid Hotel Boutique Team on 4 Feb 2024
Gracias por sus comentarios, son importantes para nosotros, esperamos vuelvan pronto fue un placer atenderles, que tengan buen viaje y que todo vaya bien, saludos afectuosos!

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, staff & service
I love this hotel. My only complaint, was the 7 am grounds keeper chopping trees and banging a ladder on sunday morning after the candaleria band quit playing at 330 am the same night . We lost a lot of sleep. I will return.
Stayed 2 nights in Jan 2024
Response from Casa Valladolid Hotel Boutique Team on 30 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Casa Valladolid Hotel Boutique Team on 30 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay here!
Very beautiful, conveniently located, excellent service from staff. Pretty pool, clean room and comfortable beds. Also, loved the nice sized bathroom!
Stayed 1 night in Jan 2024
Response from Casa Valladolid Hotel Boutique Team on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Belinda, Lexington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Casa Valladolid Hotel Boutique Team on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were lovely and the room was great.
Stayed 4 nights in Jan 2024
Response from Casa Valladolid Hotel Boutique Team on 20 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the middle of town. Friendly staff
Stayed 2 nights in Jan 2024
Response from Casa Valladolid Hotel Boutique Team on 20 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Casa Valladolid Hotel Boutique Team on 20 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Devin

Stayed 2 nights in Jan 2024
Response from Casa Valladolid Hotel Boutique Team on 20 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tuesday

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd stay here and as lovely as before!
Stayed 1 night in Jan 2024
Response from Casa Valladolid Hotel Boutique Team on 20 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean, updated hotel with lush garden pool & excellent service, quiet & close to everything.
Stayed 6 nights in Nov 2023
Response from Equipo de Casa Valladolid Hotel Boutique on 10 Jan 2024
Tu opinión es muy importante para nosotros. ¡Gracias por alojarte aquí!

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in safe and walkable area in downtown Valladolid. Room was clean and comfortable with a king-sized bed and AC. Staff was friendly and helpful. Shops, restaurants, town plaza, market, Zaci cenote, and nightly light show are all within walking distance.
Stayed 2 nights in Nov 2023
Response from Casa Valladolid Hotel Boutique on 5 Dec 2023
We appreciate your comments, they are important to us, we hope you return soon, it was a pleasure to serve you, have a good trip and that everything goes well, affectionate greetings!!

2/10 Terrible

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem is I got charged for two separate reservations. I wasn’t informed and they refused to cancel one even though they had only a few customers. Bad public relations as I will tell people never to go there!
Stayed 1 night in Dec 2023
Response from Casa Valladolid Hotel Boutique on 5 Dec 2023
We appreciate your comments, however it is worth clarifying that the charge was for reservations that you made as a client and were charged as part of the normal process and the policies with which you reserved, it was explained to you that you had two reservations and that you would cancel in the same way, we recommend check carefully before booking, greetings

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel...very beautiful and clean.
Stayed 2 nights in Nov 2023
Response from Casa Valladolid Hotel Boutique on 5 Dec 2023
We appreciate your comments, they are important to us, we hope you return soon, it was a pleasure to serve you, have a good trip and that everything goes well, affectionate greetings!!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely city hotel
Lovely hotel in a great location. It’s a unique hotel with great service and was very chilled, clean and comfortable. Great value for money.
Stayed 2 nights in Nov 2023
Response from Casa Valladolid Hotel Boutique on 5 Dec 2023
We appreciate your comments, they are important to us, we hope you return soon, it was a pleasure to serve you, have a good trip and that everything goes well, affectionate greetings!!

8/10 Good

Junaed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable property in easy walking distance of the main square. Good breakfast. Rooms are basic. When we visited there was some renovation going on - so noise levels were high in the morning. Note: no lifts to first floor.
Stayed 1 night in Nov 2023
Response from Casa Valladolid Hotel Boutique on 29 Nov 2023
Gracias por sus comentarios, fue un placer atenderlos esperamos regresen pronto, lamentamos el inconveninte debio ser algo externo al hotel, que tengan buen viaje y que todo vaya bien, saludos afectuosos!!

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic option to stay in Valladolid
All staff were very friendly and helpful with suggestions, answering any questions. The hotel is very nice and well located. The size of the bedroom was a great surprise, being a huge bedroom with the separate bathroom and one smaller additional room at the entrance.
Stayed 1 night in Nov 2023
Response from Casa Valladolid Hotel Boutique on 10 Nov 2023
Thank you for your comments, they are important to us, it was a pleasure to serve you and have you at our hotel, we hope you return soon, have a good trip and that everything goes well. Affectionate greetings!

8/10 Good

Cheney

Travelled with group
Liked: Cleanliness, staff & service, amenities
Kind informative staff, excellent location, pool was excellent, hotel grounds were immaculate.
Stayed 3 nights in Oct 2023
Response from Casa Valladolid Hotel Boutique on 28 Oct 2023
Gracias por su comentario, esperamos regrese pronto.

10/10 Excellent

Felipe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente lugar lo recomiendo
Stayed 1 night in Oct 2023
Response from Casa Valladolid Hotel Boutique on 24 Oct 2023
Gracias por sus comentarios, son importantes para nosotros, esperamos regresen pronto fue un placer atenderles, que tengan buen viaje y que todo vaya bien, saludos afectuosos!!

10/10 Excellent

Kwok Kwong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 5 minutes walk to most if everything. Staff are friendly and always greet us with a smile
Stayed 4 nights in Oct 2023
Response from Casa Valladolid Hotel Boutique on 31 Oct 2023
Thank you for your comments, they are important to us, we hope you return soon, it was a pleasure serving you, have a good trip and that everything goes well, best regards!!

10/10 Excellent

Cinthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para hospedarse en Valladolid, está ubicado muy cerca de restaurantes, tiendas, farmacias, bares, entre otros.
Stayed 1 night in Oct 2023
Response from Casa Valladolid Hotel Boutique on 14 Oct 2023
Muchas gracias por su comentario, los esperamos pronto.

10/10 Excellent

Shemo

Response from Casa Valladolid Hotel Boutique on 31 Oct 2023
Thank you for your comments, they are important to us, we hope you return soon, it was a pleasure serving you, have a good trip and that everything goes well, best regards!!

10/10 Excellent

IOANNIS

Stayed 2 nights in Oct 2023
Response from Casa Valladolid Hotel Boutique team on 10 Oct 2023
We appreciate your comments, they are very important to us. Best regards!